Top Operations & Support Jobs

Manage daily operations and supervise case managers, ensuring quality service delivery, reporting, staffing, and performance. Coordinate with leadership, partners, accounting, and project directors on meetings, budgets, forecasting, project plans, contract management, staff development, and program delivery. Assign case managers, oversee customer documentation, maintain reporting standards, and support workforce program development and financial sustainability.

Manages front desk coverage and visitor reception while maintaining a clean, organized, and well-stocked office. Coordinates supplies, deliveries, facilities vendors, and shared spaces. Provides administrative support to Sales Operations, including travel and fleet bookings, marketing supplies, event logistics, agent documentation, accounting reports, HR events, and invoice processing. Requires strong organization, reliability, professionalism, and the ability to manage multiple responsibilities.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Owns US customer and commercial operations for a healthcare hardware and AI company. Responsibilities include forecasting camera demand, managing manufacturing partners and inventory, launching repair and replacement services, executing and negotiating customer contracts, managing legacy obligations, creating SOPs and policies, and automating operational workflows with AI tooling. The role is remote, US-based, with occasional travel for customer engagements and team offsites.

Oversee Kansas City lockbox processing and customer service teams, ensuring accurate payment processing, SLA performance, staffing, quality, regulatory compliance, risk controls, and audit readiness. Hire, train, coach, and evaluate employees; coordinate equipment support with IT and vendors; resolve client inquiries and exceptions; prepare operational reports; and lead process automation and efficiency initiatives.

Own the founders’ calendars, protect focus time, triage requests, resolve scheduling conflicts, and ensure follow-ups are completed. Manage the San Mateo and San Francisco offices, including space, supplies, vendors, and visitors. Support cross-functional scheduling and operational needs, while building AI-enabled workflows to improve efficiency. The role requires discretion, judgment, organization, adaptability, and the ability to work effectively in a fast-moving, in-person startup environment.

Own Hive’s live US customer operations in Texas, including operator recruitment, training, shift coverage, safety, quality, KPIs, customer communication, incident resolution, and continuous improvement. Build the initial US operating infrastructure, support early autonomous-machine deployments, establish scalable procedures, and create feedback loops with Product, Engineering, and Delivery teams. Lead operators and develop reliable, safe, and predictable operations across customer sites.

Own and scale Appspace’s revenue operations across sales, marketing, customer success, and finance. Lead revenue planning, forecasting, territory design, GTM analytics, sales processes, technology systems, data governance, and operating cadence. Build and manage a cross-functional RevOps team, improve pipeline and deal velocity, support executive and board reporting, and align GTM operations with company growth and customer lifecycle goals.

Leads branch logistics, scheduling, inventory, equipment maintenance, field-team hiring and development, safety compliance, financial reporting, and process improvement. Oversees daily operations to improve efficiency, employee engagement, customer satisfaction, service quality, productivity, and profitability. Must obtain and maintain required commercial pesticide certification within one year and meet physical lifting requirements.

Manages revenue operations initiatives that support growth, efficiency, and performance. Analyzes business trends, develops reporting and dashboards, supports forecasting, evaluates processes, and recommends improvements. Partners with cross-functional teams to execute priorities, influence stakeholders, remove obstacles, and improve revenue lifecycle operations through data-driven insights and continuous improvement.

Provides operational leadership and administrative support for academic affairs, coordinating academic policies, calendars, scheduling, faculty appointments, curriculum governance, accreditation compliance, reporting, and institutional projects. Maintains academic and faculty records, supports student information system data integrity, analyzes operational data, coordinates cross-functional stakeholders, and recommends process improvements. The role requires strong organization, communication, analytical, project management, and higher education administration skills.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Manage school operations, including daily procedures, compliance, attendance, enrollment, assessments, procurement, inventory, technology, food service, transportation, facilities, events, and family engagement. Lead and coach the operations team, maintain accurate internal and state data systems, prepare reports, coordinate vendors, document protocols, and ensure efficient support for students, families, and staff.

Supports vacation ownership sales operations under a licensed broker by coordinating scheduling, meetings, training logistics, goal tracking, document workflows, transaction records, signatures, trust-fund processing, and factual status updates. Ensures compliance with California real estate regulations and maintains audit-ready documentation. The role is unlicensed initially, prohibits negotiation or sales activities, and requires obtaining an unrestricted California real estate license within 120 days of hire.

Leads daily customer operations, frontline employee performance, revenue generation, customer satisfaction, service quality, budgets, safety, and vendor relations. Resolves customer issues, drives sales processes, improves productivity, enforces operating standards, communicates business updates, conducts evaluations, supports recruiting, and develops an engaged, high-performing team.

Manage branch operations and service delivery while supporting the Branch Manager in achieving financial, safety, compliance, and productivity goals. Oversee sales initiatives and performance management for inside sales representatives, drivers, and other staff. Coach and motivate employees, promote safety and accountability, ensure policy compliance, and deliver strong customer service.

Build and own Mytra’s internal operating system, including information architecture, AI-assisted workflows, documentation, and cross-functional processes. Establish reliable handoffs from sales through deployment, surface dependencies and risks, translate between commercial, product, engineering, and operations teams, and drive adoption of scalable communication and documentation standards. Configure tools and automate workflows using AI-native approaches to turn tribal knowledge into repeatable operating infrastructure.

Own and optimize HubSpot’s revenue operating system across Sales and Marketing. Build and troubleshoot lead routing, scoring, automation, attribution, integrations, dashboards, forecasting support, and funnel reporting. Create AI-enabled workflows using Claude and integration tools, maintain data quality controls, support downstream handoffs, and document system architecture. The role translates business questions into measurable revenue improvements and requires deep hands-on HubSpot expertise, analytical ability, and cross-functional collaboration.

Support private consumer credit portfolio operations, including transaction processing, settlements, reconciliations, cash management, exception resolution, portfolio data validation, and investment onboarding. Coordinate with internal teams, administrators, custodians, lenders, counterparties, and other service providers. Maintain operational records, improve processes and controls, and participate in system implementations. Associate Managers also oversee workflows, resolve escalations, and support junior team members.

Support hedge fund middle-office operations, including trade lifecycle processing, settlements, reconciliations, cash and position reporting, wire processing, payment confirmation, and exception resolution. Manage relationships with clients, prime brokers, and counterparties while coordinating with internal teams. The role covers multiple financial products and requires strong client service, analytical, communication, and Microsoft Excel skills.

The Senior Revenue Operations Manager will lead operations for the sales team, focusing on pipeline governance, CRM data hygiene, analytics, and tool assessments, particularly with AI-native solutions.

Drives operational excellence across global product and innovation teams by optimizing product tools, standardizing processes, defining metrics, improving portfolio visibility, managing operating cadences, tracking initiatives, and creating executive communications. Partners cross-functionally with Product, Engineering, Marketing, Sales, and Innovation to connect strategy with execution and influence outcomes in a matrixed environment.

Lead and scale Automatiq’s offshore B2C support operation for secondary ticketing. Manage the BPO partner, staffing, training, workflows, escalation paths, service levels, quality, and multichannel consumer support. Oversee high-stakes event-day issues, establish performance metrics and reporting, protect the brand experience, and continuously improve operations as volume grows.

Manage FIB Lab Operations focusing on semiconductor characterization, lead metrology engineering initiatives, improve lab performance, and oversee safety compliance.