Top Operations & Support Jobs

Oversee operational excellence across a designated region and multiple District Operations Managers. Drive strategic initiatives, KPIs, sales performance, process improvements, associate development, change management, safety compliance, and operational transformations. Support mergers and acquisitions through due diligence and market analysis, partner with sales and corporate teams, and maintain consistent operational standards. The role involves managing subordinate leaders and requires overnight travel more than 50% of the time.

Manages commercial installation and service operations in the Las Vegas area, overseeing personnel, scheduling, safety, profitability, customer satisfaction, budgets, and performance objectives. Leads hiring, training, coaching, meetings, and employee development while improving operational processes and ensuring jobs are completed on time and to quality standards. Communicates directly with customers to resolve issues, gather feedback, and identify sales opportunities. Travel may be required during training.

Builds and governs operational knowledge, systems, decision guides, restaurant tools, recipes, and back-office data. The role captures restaurant processes, maintains trusted documentation, partners with IT and culinary teams, and represents operations to marketing and other cross-functional groups. It also supports rollouts, process changes, commercial shoots, and operational accuracy across the restaurant system.

Manages revenue operations and sales support by identifying issues, recommending process improvements, leading functional projects, analyzing business trends, managing sales data, preparing reports, coordinating across departments, and mentoring analysts.

Leads CRM, marketing systems, automation, data quality, funnel analytics, lead routing, attribution, and audience development. Partners with marketing, sales, product, engineering, clinical, analytics, and payor teams to improve commercial workflows and application conversion. Manages a CRM Administrator, supports territory managers, uses AI to identify campaign opportunities, and provides reporting for payor negotiations. The role is fully remote with periodic in-person retreats.

Manage IT operations, support-team performance, technical escalations, identity and access management, macOS endpoint administration, collaboration and telephony systems, service workflows, automation, reporting, license utilization, and audit readiness. The role partners with Security and cross-functional teams to maintain compliant systems, improve onboarding and offboarding, establish operational standards, and enhance IT efficiency through automation and AI.

Own and optimize Rain’s revenue and go-to-market systems, including HubSpot CRM. Design scalable processes, automate workflows, improve data quality, align cross-functional teams on KPIs and handoffs, and deliver insights that support revenue strategy. The role also drives systems adoption through documentation and training, evaluates productivity tools, and partners with senior leadership to improve funnel efficiency and operational excellence.

Lead and maintain ECLF's operational framework, including policy and procedure management, business systems administration, cross-functional coordination across lending, capital, portfolio administration and asset management teams, contract and payments management, program monitoring, and support for program development and implementation. Serve as program management lead and ECLF representative on Enterprise-level operational and data governance initiatives, audits, and systems improvements.

Leads enterprise IT infrastructure operations and major incident response for a federal customer. Oversees service availability, ITIL incident/problem/change processes, cloud and infrastructure modernization, cybersecurity support, monitoring, compliance, vendor coordination, and service-level performance. Manages distributed technical teams, communicates with senior government stakeholders, coordinates maintenance and outages, maintains infrastructure documentation and asset inventories, and drives continuous operational improvement.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Oversee and improve quality, compliance, data integrity, and operational workflows for a mission-critical enforcement system. The manager establishes quality governance, controls, testing and release-readiness processes; leads root-cause analysis, reconciliation, audits, and continuous improvement; and manages production control and mail processing teams. This role partners with Product, R&D, Customer Care, clients, vendors, and payment processors while communicating quality risks and resolving escalations.

Leads strategic operations for Microsoft’s Core commercial organization, managing executive business rhythms, governance, operating cadence, and cross-organizational alignment. Partners with senior and regional leaders to translate strategy into measurable execution, surface risks and dependencies, improve decision-making, and ensure accountability. Establishes scalable processes, tools, and standards while driving continuous improvement and adoption of AI-enabled capabilities.

Oversees branch store and warehouse operations including inventory monitoring, purchasing, vendor relationships, staff supervision, and customer service. Orders stock and job materials, identifies product opportunities to maximize profit, and supports branch employees while collaborating across branches to maintain consistent service.

Oversee branch store and warehouse operations: manage inventory, purchasing, vendor relationships, and staff. Ensure excellent customer service, maximize profitability by identifying products, and support consistent service across branches.

Manage branch and warehouse operations including inventory, purchasing, vendor relationships, staff supervision, and customer service. Ensure stock levels, order materials, identify new products, and support branch performance and cross-branch service consistency.

Oversees store and warehouse operations for a branch, managing inventory, purchasing, vendor relationships, staff supervision, and customer service. Ensures policies and procedures are followed, maximizes profit through product selection, supports branch employees, and collaborates with other branches to maintain service consistency.

Oversee branch store and warehouse operations including inventory monitoring, purchasing, vendor relationships, staff supervision, and ensuring excellent customer service and operational consistency across branches.

Oversee branch store and warehouse operations including inventory management, purchasing, vendor relationships, staff supervision, and ensuring excellent customer service and operational consistency across branches.

Leads clinical engineering operations across one or more hospital sites, overseeing staffing, budgets, equipment acquisition, maintenance, repairs, inventory, compliance, process improvement, and client relationships. Manages P&L performance, develops associates, supports capital acquisitions, delivers business reviews, and ensures service excellence. Daily on-site presence is required, with travel of up to 90% based on business needs.

Own revenue operations for a core sales segment, including forecasting, pipeline reviews, QBRs, annual planning, capacity modeling, territory design, and quota setting. Partner with sales, finance, enablement, and other cross-functional teams to improve processes and adoption. Use AI tools and RevOps platforms to automate reporting, identify pipeline and forecast anomalies, address process gaps, and provide strategic recommendations to sales leadership.

Own and improve Benefits Labs, an AI-powered system for intake, pilot governance, execution, measurement, evidence synthesis, and leadership recommendations. Build agents, automations, and workflows that scale operational change with minimal manual effort. Define success metrics, improve pilot quality, solve systemic process issues, coordinate cross-functional teams, influence decisions through data-driven narratives, coach Pilot Leads, and shape the future operating model for Benefits Labs.

Own business operations for Cloud Operations and SRE, including planning, OKRs, reporting, operating cadences, cross-functional programs, metrics, invoices, hiring operations, onboarding, communications, and offsites. Provide comprehensive executive support to the VP, managing calendars, travel, meetings, correspondence, expenses, and follow-through. Build AI-powered automations and workflows to improve organizational efficiency and eliminate repetitive manual work.

Leads mortgage operations for correspondent residential loan pre-purchase review. Oversees Production Managers, ensuring documentation, regulatory compliance, quality, productivity, and service-level goals. Analyzes processes to improve efficiency and reduce costs, monitors pipelines and reporting, presents performance insights, and manages hiring, coaching, training, and performance development. Requires advanced residential mortgage and regulatory knowledge, leadership experience, mortgage software expertise, and occasional travel.

Leads office and market operations for JLL’s Capital Markets group across Atlanta and Nashville. Responsibilities include supervising support and design staff, managing budgets and expense analysis, overseeing recruiting and HR partnership, retrieving company reports, processing confidentiality and listing agreements, coordinating licensing and continuing education, maintaining filing and storage systems, and ensuring retention compliance. The role supports complex real estate transactions and requires executive-level operational leadership.

Manages daily office operations, administrative workflows, facilities, vendors, budgets, client service, communications, events, and workplace standards. Leads administrative assistants and receptionists, ensures office coverage, conducts performance reviews, supports onboarding and firm initiatives, and partners with leadership on operational priorities. Requires strong organization, discretion, communication, project management, and change-management skills, plus Microsoft 365 proficiency and willingness to work primarily in-office.