Top Operations & Support Jobs

Assists the Operations Manager with daily service department execution, including scheduling, manpower allocation, warehouse and inventory operations, equipment staging, purchase orders, subcontractor oversight, and customer commitments. Supervises and coaches Service Coordinators, enforces operational procedures, supports administrative functions and technician training, and develops leadership skills for progression into an Operations Manager role. The position requires on-site work in warehouse and field environments.

Execute and refine clinical activation playbooks, support new client launches, provide operational coverage across Intake, Care Operations, and Care Guide teams, establish operating cadences, build performance dashboards, track funnel KPIs, identify bottlenecks, and partner with Engineering on workflow automations. The role requires cross-functional coordination, hands-on execution, and influencing peer managers without formal authority in a rapidly scaling health-tech operation.

Leads commercial operations by managing Pricing Analysts and Customer Data Specialists, optimizing processes across the customer lifecycle, analyzing margin and win/loss trends, overseeing reporting and forecasting, owning CRM and pricing tools, and collaborating with Product and Finance to support revenue growth and profitability.

Drive operational and financial performance across multiple markets by owning KPI cadences, forecasting, analytics, workforce planning, fleet productivity, safety, and operational excellence. Build dashboards, automated workflows, playbooks, and scalable operating systems; identify root causes and corrective actions; standardize best practices; support market launches; and lead cross-functional initiatives with regional and market leadership.

Lead integrated administration, research services, and teaching support for a university microbiology and immunology department. Develop strategic plans, performance measures, and resource models; oversee budgeting, forecasting, financial risk, infrastructure, space planning, and laboratory operations. Coordinate compliant service delivery across academic and research stakeholders, support new-building operational readiness, and lead collaborative teams through organizational change.

Project-based Operations Manager responsible for assessing law firm workflows, developing scalable SOPs, building operational processes, creating training materials, training staff, and improving consistency and accountability. The role manages implementation from initial assessment through follow-up check-ins, identifying process gaps and recommending adjustments to optimize team performance and day-to-day operations.

Oversee daily site operations and Team Managers, driving productivity, quality, customer satisfaction, and SLA performance. Lead coaching, escalations, process improvements, compliance with originations policies and regulations, cross-functional collaboration, and strategic departmental projects. Use reporting and KPIs to optimize efficiency while fostering an inclusive, accountable team culture and ensuring adherence to security and data-handling procedures.

Own the operating rhythm of the AI Professional Services organization, including dashboards, account health metrics, weekly business reviews, automation, tooling, enablement, recruiting operations, and cross-functional coordination. The role supports executive decision-making, improves implementation efficiency, maintains agent quality, tracks portfolio risks, and ensures teams have reliable processes, reporting, and information flow across strategic, enterprise, and mid-market accounts.

Leads operations across a portfolio of affordable and permanent supportive housing properties. Supervises property management, maintenance, and front desk teams; oversees occupancy, rent collection, budgets, contracts, compliance, maintenance, safety, reporting, and capital projects. Supports trauma-informed, harm-reduction resident services, conflict resolution, community engagement, property lease-ups, and organizational policy development. Requires collaboration with finance, compliance, supportive services, funders, and local stakeholders.

Leads day-to-day IT operations, including core banking system availability, Tanium patch and endpoint compliance, Okta identity operations, incident and change management, vulnerability remediation, operational KPI reporting, documentation, audits, and disaster recovery. Manages and develops systems administrators and engineers while partnering with cybersecurity, infrastructure, and application teams to improve reliability, compliance, and operational processes.

Manage daily operations and supervise case managers, ensuring quality service delivery, reporting, staffing, and performance. Coordinate with leadership, partners, accounting, and project directors on meetings, budgets, forecasting, project plans, contract management, staff development, and program delivery. Assign case managers, oversee customer documentation, maintain reporting standards, and support workforce program development and financial sustainability.

Manages front desk coverage and visitor reception while maintaining a clean, organized, and well-stocked office. Coordinates supplies, deliveries, facilities vendors, and shared spaces. Provides administrative support to Sales Operations, including travel and fleet bookings, marketing supplies, event logistics, agent documentation, accounting reports, HR events, and invoice processing. Requires strong organization, reliability, professionalism, and the ability to manage multiple responsibilities.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Oversee Kansas City lockbox processing and customer service teams, ensuring accurate payment processing, SLA performance, staffing, quality, regulatory compliance, risk controls, and audit readiness. Hire, train, coach, and evaluate employees; coordinate equipment support with IT and vendors; resolve client inquiries and exceptions; prepare operational reports; and lead process automation and efficiency initiatives.

Own Hive’s live US customer operations in Texas, including operator recruitment, training, shift coverage, safety, quality, KPIs, customer communication, incident resolution, and continuous improvement. Build the initial US operating infrastructure, support early autonomous-machine deployments, establish scalable procedures, and create feedback loops with Product, Engineering, and Delivery teams. Lead operators and develop reliable, safe, and predictable operations across customer sites.

Leads branch logistics, scheduling, inventory, equipment maintenance, field-team hiring and development, safety compliance, financial reporting, and process improvement. Oversees daily operations to improve efficiency, employee engagement, customer satisfaction, service quality, productivity, and profitability. Must obtain and maintain required commercial pesticide certification within one year and meet physical lifting requirements.

Provides operational leadership and administrative support for academic affairs, coordinating academic policies, calendars, scheduling, faculty appointments, curriculum governance, accreditation compliance, reporting, and institutional projects. Maintains academic and faculty records, supports student information system data integrity, analyzes operational data, coordinates cross-functional stakeholders, and recommends process improvements. The role requires strong organization, communication, analytical, project management, and higher education administration skills.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Manage school operations, including daily procedures, compliance, attendance, enrollment, assessments, procurement, inventory, technology, food service, transportation, facilities, events, and family engagement. Lead and coach the operations team, maintain accurate internal and state data systems, prepare reports, coordinate vendors, document protocols, and ensure efficient support for students, families, and staff.

Supports vacation ownership sales operations under a licensed broker by coordinating scheduling, meetings, training logistics, goal tracking, document workflows, transaction records, signatures, trust-fund processing, and factual status updates. Ensures compliance with California real estate regulations and maintains audit-ready documentation. The role is unlicensed initially, prohibits negotiation or sales activities, and requires obtaining an unrestricted California real estate license within 120 days of hire.

Leads daily customer operations, frontline employee performance, revenue generation, customer satisfaction, service quality, budgets, safety, and vendor relations. Resolves customer issues, drives sales processes, improves productivity, enforces operating standards, communicates business updates, conducts evaluations, supports recruiting, and develops an engaged, high-performing team.

Manage branch operations and service delivery while supporting the Branch Manager in achieving financial, safety, compliance, and productivity goals. Oversee sales initiatives and performance management for inside sales representatives, drivers, and other staff. Coach and motivate employees, promote safety and accountability, ensure policy compliance, and deliver strong customer service.

Build and own Mytra’s internal operating system, including information architecture, AI-assisted workflows, documentation, and cross-functional processes. Establish reliable handoffs from sales through deployment, surface dependencies and risks, translate between commercial, product, engineering, and operations teams, and drive adoption of scalable communication and documentation standards. Configure tools and automate workflows using AI-native approaches to turn tribal knowledge into repeatable operating infrastructure.

Manages internal operations for CHEST’s Business Development Division, including contract processing, budget development and tracking, funded-program reporting, milestone monitoring, supporter communications, marketing materials, recognition compliance, Annual Meeting program execution, and centralized pipeline and performance tracking. Coordinates across Finance, Legal, Marketing, project management, and business development stakeholders while identifying risks, resolving operational issues, and supporting program renewals and expansions.