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Manage a portfolio of strategic B2B SaaS accounts to drive retention and expansion. Build account strategies, lead executive conversations, connect product usage to business outcomes, use AI signals to prioritize work, and travel for customer meetings and company events.

Coordinate day-to-day workplace operations to create a welcoming, organized employee experience. Manage common areas, supplies, mail, vendors, facilities requests, and event logistics. Partner with Facilities, People/HR, IT, and Finance to support office readiness, onboarding, and company events while proactively identifying improvements and resolving workplace issues.

Design, develop, test, and deploy AI-powered services, applications, agentic workflows, and integrated networking and computing systems for tactical military environments. Translate business needs into technical requirements, collaborate with technical owners, and use modern AI, cloud, containerization, database, and observability technologies. The role requires independent technical execution, U.S. citizenship, and the ability to obtain and maintain required security clearances.

Own end-to-end customer onboarding for new clients: guide setup using a structured process, educate and troubleshoot, track progress, gather feedback, document best practices, and collaborate with sales, product, and support to improve adoption.

Supervise international import/export operations, customs clearance, shipping documentation, freight coordination, carrier negotiations, shipment tracking, and trade compliance. Coordinate with suppliers, brokers, forwarders, warehouses, purchasing, sales, and Mexican logistics teams. Lead team performance, manage claims and discrepancies, support inventory audits and cycle counts, and mitigate cross-border logistics risks. The role requires warehouse presence, physical activity, and forklift operation.

Support Product & Engineering Operations by maintaining Jira data quality, producing reports and dashboards, facilitating planning and governance meetings, tracking dependencies and action items, and enabling process improvements and automation to improve predictability and cross-functional alignment.

Manage and reconcile client funds using RFMS; process payments, reimbursements, invoices, and client spending requests; prepare monthly statements and reconciliations; monitor client balances and ensure compliance; coordinate payments for expenses and representative payee obligations; maintain records for audits and reporting; liaise with program staff, vendors, and finance leadership.

Leads complex customer onboarding and technology integration projects for utility customers, managing planning, requirements, resources, budgets, risks, timelines, change control, communications, and project closure. Partners with Sales, Engineering, Customer Success, executives, and offshore teams to deliver projects on schedule and within scope. Owns and improves project management processes, methodologies, automation, quality assurance, and governance while guiding customers through GridX product capabilities and integrations.

Entry-level, full-time sales role assisting motorsports customers. Responsibilities include learning product knowledge, completing paperwork and compliance, selling products and services, and participating in documented training. Schedule: Tue–Fri and Sat.

Provide administrative and operational support including Zoom meeting management, calendar and email handling, Google Sheets work, live Zoom session tech support, research, note collation, and project organization. Act as a proactive gatekeeper and collaborator to protect the employer's time and keep workflows running smoothly.