Top Senior Level Customer Success Jobs in Memphis, TN

Lead and grow the Support team at Osano by managing staff, optimizing workflows, and improving customer experience through effective communication and process improvements.

The Director of Global Customer Marketing will drive customer expansion initiatives, focusing on upsell, cross-sell, and retention strategies across global markets while leading a regional team and optimizing customer engagement programs.

The Senior Enterprise Solutions Architect will drive technical implementation for key customers, enhance customer understanding of Drata's platform, and collaborate with internal teams to improve customer experiences and integration solutions. Responsibilities include supporting enterprise clients with security compliance, providing technical expertise, and mentoring team members.

The Senior Technical Support Specialist will manage escalations, provide technical leadership, and support enterprise customers with complex issues and integrations.

The Senior Technical Support Engineer will resolve complex technical issues, mentor engineers, and collaborate across teams to enhance customer support and product improvements.

The Partner Success Director manages relationships with top clients, drives growth initiatives, oversees implementation and adoption, and champions customer success efforts.

The Senior Customer Operations Manager will develop and manage a Digital Customer Success program, optimize processes, and collaborate with cross-functional teams to drive customer engagement and reduce churn.

As an Advisory Solutions Consultant, you'll bridge SailPoint's identity solutions with client needs, delivering demos, engaging with various audiences, and driving strategic sales outcomes.

The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.

The Compliance Program Manager at Coinbase leads global regulatory compliance programs, ensuring adherence to AML regulations, improving transaction monitoring processes, and collaborating with stakeholders to enhance operations through effective governance strategies.

The Director of Solution Engineering leads a team of sales engineers, engages with clients, and collaborates across departments to enhance technical alignment and drive sales outcomes.

Lead and manage a team of Enablement Business Partners to drive strategic support for Mid-Market, Commercial, and SMB sales segments, developing enablement strategies and leadership competencies.