Top Senior Customer Success Jobs in Memphis, TN

Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.

The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.

The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.

As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.

As a Customer Success Manager, you'll advise enterprise clients, manage a $5M+ portfolio, and drive client growth through strategic planning and stakeholder engagement.

Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.

As an Enterprise Customer Success Manager, you'll partner with major clients to drive retention, monitor customer health, and identify growth opportunities. You'll manage strategic relationships, conduct business reviews, and enable value realization using data insights.

Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.

Lead global customer support and success initiatives, executing strategies for retention and loyalty while managing over 100 team members and optimizing customer experience across products.

The role involves managing strategic enterprise relationships, engaging with executive stakeholders, ensuring operational alignment, and driving value realization across multi-location pet care businesses.

The Customer Success Manager will oversee customer engagement and retention, acting as a trusted advisor, promoting Guidewire solutions, and driving the growth of customer relationships in the P&C insurance sector.

The Customer Success Manager will lead customer relationships, focusing on product adoption and retention while collaborating with teams to enhance user experience and drive value.

The Senior Customer Success Manager will drive strategic success across enterprise accounts, ensuring onboarding, adoption, and expansion while developing customer relationships and providing product feedback.

The Associate Director, Client Success will manage public sector clients, ensuring client satisfaction, retention, and strategic growth while collaborating across teams.

The Executive Customer Success Manager will manage customer relationships, ensuring service delivery, revenue retention, and alignment of solutions with client needs, while identifying upsell opportunities and guiding clients through software implementation.

The Enterprise Customer Success Manager will drive implementation and adoption of Suki's AI solutions, manage client relationships, ensure success metrics, and identify solutions to client needs while improving processes.

As the Director of Customer Success for Enterprise Accounts, you will lead a national team, develop strategies for retention and growth, manage key accounts, and collaborate across departments to enhance customer value.

The Senior Director of Customer Success will lead a multi-layered team to drive customer retention and expansion, implement scalable strategies, and ensure exceptional outcomes across a $52M+ portfolio, emphasizing cross-functional collaboration and operational excellence.

As a Senior Customer Success Manager at Talon.One, you'll build strong relationships, drive adoption, manage a portfolio of accounts, and collaborate with internal teams to enhance customer experiences and promote retention and growth.

Manage customer relationships, ensuring value from Cyara's solutions, negotiating renewals, and acting as a program manager while addressing customer needs and driving revenue growth.

The Strategic Customer Success Manager will manage relationships with key clients, driving account adoption and retention, and developing playbooks and scalable processes within Canals.

The VP of Customer Success is responsible for enhancing customer success metrics, managing a growing team, and driving data-driven improvements to achieve high NRR.

Manage strategic customers, provide product knowledge, develop success plans, and drive customer outcomes while supporting their digitalization journey.

The Senior Customer Success Manager will strengthen client relationships, drive utilization of products, and promote customer success through proactive engagement and data-driven insights.

The Customer Success Manager will oversee Truv's enterprise clients, driving product adoption, managing implementations, and ensuring customer satisfaction to boost revenue and engagement.