Top Tech Jobs & Startup Jobs

The Broker Partner Manager will recruit, activate, and grow employee benefits brokerage partnerships across North America. Responsibilities include building partner engagement strategies, generating qualified sales pipeline, managing partner accounts through the full deal cycle, achieving revenue targets, hosting partner events and campaigns, and collaborating with Sales and Customer Success. The role also involves developing partner program messaging, prioritizing target partners, maintaining engagement cadences, and presenting strategies to stakeholders.

Lead and mature the companys information security program: maintain ISMS and certifications, run SOC operations (SIEM/EDR), integrate security into SDLC, manage vulnerability and incident response, oversee third-party/vendor risk, conduct security testing and training, and support regulatory cybersecurity QMS documentation and submissions for FDA, EU MDR, NIST standards.

Supports go-to-market launches for FedNow product features by coordinating Product, Marketing, Sales, and Operations. Develops customer-focused messaging, launch plans, educational resources, webinars, training, and industry presentations. Tracks deadlines, researches customer personas and competitors, improves business-development processes, and ensures internal stakeholder readiness and consistent customer communications.

Own free-to-paid SaaS conversion across a high-volume account portfolio. Build AI-powered sales automation, intent-based workflows, nurture sequences, and self-serve buying journeys while personally closing high-potential accounts. Collaborate with RevOps, Marketing, Engineering, and product teams to improve conversion and automated onboarding. Requires a systems-oriented, AI-first approach to prioritization, experimentation, and scalable digital sales execution.

Leads the Quality and Reliability organization, building an SRE practice, defining SLOs and observability standards, owning incident management, and establishing risk-based automated testing and quality gates. The role reports executive-level reliability metrics, guides technical governance, and partners with architecture and engineering teams to improve software reliability, performance, testability, and operational readiness. It also develops distributed quality engineering teams and applies LLMs and agentic tools to testing workflows.

Manage the end-to-end client experience for 20–30 data research accounts, from project kickoff through delivery and renewal. Coordinate panel, research, data science, and product teams to deliver projects on time and within budget. Drive adoption of MFour Studio and DANI, identify upsell opportunities, build client relationships, and present data-driven insights. The hybrid role requires quantitative research, large dataset analysis, questionnaire design, client communication, and SaaS/DaaS customer journey experience.

Lead end-to-end execution of more than 30 regional events and field campaigns across the United States and Canada. Manage event strategy, messaging, timelines, logistics, vendors, invoicing, shipments, on-site teams, lead generation, marketing assets, and inventory. Partner with sales teams on regional and account-based marketing plans, source customer testimonials and co-marketing opportunities, and travel up to 40% of the time.

Provides post-sale customer support through email, chat, and phone, including product guidance and technical troubleshooting. Documents and escalates software issues to Engineering, maintains customer relationships, and communicates customer feedback to Product and Development teams. Supports internal and external stakeholders with product expertise while using AI tools to improve support efficiency and response quality.

Supports high-volume accounting operations by posting cash receipts, reconciling payments and bank activity, resolving discrepancies, processing refunds and chargebacks, maintaining transaction records, and assisting with audits and financial controls. Collaborates with billing, underwriting, claims, customer service, internal teams, customers, and external partners. The role requires strong accuracy, organization, analytical problem-solving, communication, and discretion when handling sensitive financial information.

Manage a named pipeline of financial advisors and advisor teams through Pontera’s initial activation phase. Lead onboarding meetings, create urgency using consultative sales methodologies, drive advisors toward onboarding five clients, conduct outbound engagement, track milestone progression, and negotiate and close asset upsell opportunities. Success is measured by rapid advisor activation, platform adoption, and commercial outcomes.