Top IT Jobs in Little Rock, AR

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Design, implement, and evolve enterprise IT architecture solutions across cloud/hybrid, SaaS, and on‑prem platforms. Lead cross-functional architecture initiatives, define integration approaches, support AI/automation enablement, ensure security and governance alignment, optimize performance and cost, mentor teams, and contribute to standards, vendor evaluations, and modernization efforts.

Own and operate core corporate IT systems including identity, endpoints, cloud infrastructure, and automations. Administer AWS, ServiceNow, MDM, and SaaS integrations; build workflows, govern AI tools, handle Tier 3 incidents and on-call duties, and partner with Security, People, and Enterprise apps to ensure reliability, security, and compliance.

The IT Recruiter will manage the recruitment lifecycle, source IT talent, conduct interviews, and ensure smooth integration of new hires.

The role involves strategic sourcing for indirect goods and services, overseeing supplier relationships, driving cost savings, and developing procurement strategies while collaborating with cross-functional teams.

Lead enterprise IT procurement strategy, governance, and operations across hardware, software, cloud, and services. Own vendor relationships, commercial negotiations, licensing and asset lifecycle, M&A procurement integration, and procurement process/tooling. Mentor and scale the procurement team, partner with Finance, Legal, and Security, and deliver executive reporting and cost-optimization initiatives.

The IT Support Coordinator provides first-line support for end users, troubleshooting hardware, software, and network issues, managing IT resources, and ensuring compliance with security policies. Responsibilities include provisioning equipment, user access management, and updating technical documentation.

The Director of the IT PMO at GuidePoint Security will oversee IT project management processes, strategic planning, and continuous improvement initiatives, ensuring successful execution of IT initiatives and high customer satisfaction. Responsibilities include partner alignment, governance, team leadership, and performance measurement.

The Communications and IT Specialist will maintain and troubleshoot IT systems, provide technical assistance, and perform preventive maintenance checks on equipment.

The IT Enterprise Architect will design architectures for enterprise technologies, establish standards, and lead implementation of complex systems in a high-growth environment.