Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manages daily social publishing across Instagram, TikTok, YouTube, and Facebook; captures and edits short-form event video; engages dancers, studios, and parents; prepares weekly performance reports; identifies trends; and coordinates user-generated and creator content, including rights and approvals. The role requires strong brand-voice writing, social fluency, organization, trend awareness, and willingness to travel to events and work occasional peak-season weekends.

Directs the claims management function for Master Policy TLL and Contents Claims. Leads claims adjusters, oversees complex claim adjustment and settlements, ensures regulatory compliance, manages disputes and DOI complaints, represents the company in depositions, and improves departmental performance. The role also develops team capabilities, maintains external stakeholder relationships, and analyzes claims trends and operational metrics.

Lead and grow Fireblocks’ product marketing organization, developing global go-to-market strategies, market positioning, messaging, product launches, sales enablement, and customer adoption initiatives. Partner with product management, customers, analysts, and cross-functional teams to shape roadmap decisions and capitalize on emerging digital asset opportunities. Manage team strategy, OKRs, professional development, and a culture of excellence.

Test web, mobile, backend, and AI products; design risk-based testing strategies; create test cases, checklists, and shared data; report, troubleshoot, prioritize, and triage bugs; own end-to-end testing; review requirements; collaborate with product and engineering throughout the SDLC; and advocate for quality and process improvements in a remote environment.

Own approximately eight strategic enterprise accounts, develop territory and account plans, generate outbound pipeline, and expand customer relationships. Drive LaunchDarkly adoption, manage complex consultative sales cycles, and engage executive stakeholders at Fortune 500 companies. Collaborate with solutions engineering, customer success, support, marketing, product support, developer relations, and revenue operations teams. The role requires experience with large SaaS deals, land-and-expand strategies, quota attainment, and executive-level selling.

Own enterprise feature-management capabilities end to end across Go backend and TypeScript/React frontend. Design for permissions, auditability, scale, performance, APIs, Terraform, data residency, regional isolation, and resilience. Collaborate directly with enterprise customers, improve observability and operability, participate in on-call, align cross-functional teams, mentor engineers, and deliver features from problem framing through production support.

Handle inbound insurance customer calls, process transactions and coverage changes, troubleshoot requests, explain policy options, create quotes, meet service KPIs, and recommend customer experience improvements. Maintain an active Personal Lines License, ensure compliance with continuing education, and independently resolve complex inquiries with accuracy, empathy, and sound judgment.

Analyze and optimize digital partnership performance, growth, profitability, and customer acquisition economics. Design experiments, develop forecasts and performance models, build measurement frameworks, investigate anomalies, and provide actionable recommendations. The role requires translating ambiguous business questions into analytical solutions, communicating insights to technical and non-technical stakeholders, and establishing scalable analytical processes that support strategic decision-making.

Supports daily administrative and operational activities by maintaining records and spreadsheets, coordinating requests, tracking tasks and deadlines, preparing basic reports, resolving routine issues, and providing general assistance to managers and teams. The role requires strong organization, communication, follow-up, problem-solving, and the ability to work independently in a remote environment.

Prepare, review, and process invoices; verify billing information; maintain billing records; investigate and resolve discrepancies; answer basic billing questions; organize documentation; and collaborate with internal teams to resolve billing issues.

Coordinate appointments, schedules, and employee availability; maintain accurate scheduling records; communicate schedule changes; resolve conflicts and coverage gaps; follow up on requests; and support managers with daily scheduling needs in a remote environment.

Owns day-to-day relationships with GRC and compliance automation partners, managing referrals, deal registration, partner-sourced pipeline, dashboards, and forecasting. Coordinates Sales, Marketing, BDR, Audit, and Product teams; resolves escalations; improves partner and customer experiences; and builds scalable enablement, communication, and referral processes. The role requires strong analytics, cross-functional influence, relationship management, and familiarity with GRC, compliance, audit, or security frameworks.

Provides expert engineering and information technology support across complex hardware, software, systems, network, security, configuration, and implementation activities. Leads large projects, supports change and outage management, resolves technical issues, analyzes complex information, and mentors less senior staff. Requires a bachelor’s degree in a relevant field or equivalent experience, plus seven years in an IT or engineering environment. The remote role requires residence within 50 miles of a FedEx Freight location and some travel.

Supervises contractor sourcing staff and establishes goals for recruiting, retention, forecasting, and fleet growth. Develops market sourcing strategies, manages advertising budgets, negotiates promotional expenses, coordinates truck show participation, and supports marketing materials. Oversees sourcing process improvements, coordinates IT support, and maintains relationships with truck and sleeper dealers. Requires contractor recruitment experience, sourcing and negotiation skills, and the ability to motivate team members.

Supervise dock operations to ensure timely, damage-free shipments. Lead, train and develop employees, set schedules, enforce safety and regulatory compliance, manage customer interactions, monitor performance and process OS&D/claims while optimizing costs and efficiency.

Provides remote administrative and client support, including calls, emails, accounts receivable and payable, work order processing, lease renewals, compliance documentation, email management, social media assistance, SOP adherence, and reporting. Requires a dedicated home office, graveyard-shift availability, reliable internet and electricity with backups, and specified computer hardware.