The Role
Provides remote administrative and client support, including calls, emails, accounts receivable and payable, work order processing, lease renewals, compliance documentation, email management, social media assistance, SOP adherence, and reporting. Requires a dedicated home office, graveyard-shift availability, reliable internet and electricity with backups, and specified computer hardware.
Summary Generated by Built In
This is a remote position.
About VirtuallyinCredible
VirtuallyinCredible is a people-first success story, growing from a single Virtual Assistant to a powerhouse team of over a thousand home-based VAs. We are dedicated to providing excellent client service while fostering a supportive, growth-oriented, and rewarding environment for every team member.
We are looking for a highly capable and organized General Virtual Assistant to become a key player in our growing operations. If you thrive in a challenging yet supportive remote setting, we want to hear from you!
Your Day-to-Day Responsibilities:
As a GVA, you will be essential in delivering outstanding support and maintaining seamless operations for our clients:
- Client Communication & Support: Manage calls, emails, and general communications, acting as the primary point of contact.
- Core Administrative Functions: Efficiently handle critical tasks such as A/R, A/P, work order processing, lease renewals, compliance documents, and detailed email management.
- Marketing Assistance: Contribute to client marketing efforts, including social media management.
- Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs), stay updated on company guidelines, and provide necessary data, updates, and reports to the leadership team.
- Ambassadorship: Represent VirtuallyinCredible’s core values in all professional interactions.
Requirements
Technical and Home Office Requirements:
- Dedicated, Quiet Home Office (Conducive to professional calls).
- Work Shift: Must be willing to work the Graveyard Shift.
- Connectivity: Minimum 10 Mbps internet connection with a backup plan, plus reliable electricity with a power backup.
- Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
- Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
- RAM: 8 GB to 16 GB or higher
Benefits
Perks and Benefits: Why You'll Love Being a VA With Us
We believe in supporting our team’s success with excellent benefits:
- Permanent Work-From-Home: Enjoy the ultimate work-life flexibility.
- Financial Growth: Competitive salary with Annual Performance Appraisals and a Year-End Bonus.
- Time & Compensation: Generous Holiday Pay and Overtime Pay.
- Support & Equipment: Training Allowance and a Free Noise-Cancelling Headset.
- Referral Program: Attractive Referral Bonuses for helping us grow our team.
- Positive Culture: A supportive, rewarding, and collaborative work environment.
Skills Required
- Dedicated, quiet home office suitable for professional calls
- Willingness to work the graveyard shift
- Minimum 10 Mbps internet connection with a backup plan
- Reliable electricity with power backup
- Windows 10 or higher, or macOS Ventura, Sonoma, Sequoia, or Tahoe
- Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or equivalent processor
- 8 GB to 16 GB RAM or higher
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The Company
What We Do
Virtually Incredible offers outsourced call center and virtual assistant services designed to help small businesses reduce overhead and focus on growth, with a specialization in serving the property management and real estate industries.
