Who are we?
Hey there! We are Jumpapp.com, AI for Financial Advisors. Jump’s mission is to empower financial advisors, firms, and clients to thrive in the age of AI with smarter workflows, deeper insights, and enterprise-grade security and compliance.
Jump leads its category in market share, customer satisfaction, and analyst rankings, and is rapidly growing. Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, EY, Bain Capital Ventures, Auditboard, Nitrogen, and more.
Job Description:
As a Quality Assurance Specialist, you will be responsible for thoroughly testing software changes, reporting bugs and creating test artifacts including but not limited to test cases, checklists, shared testing data. You will play a crucial role in ensuring our product meets the highest standards of quality while supporting and improving our release velocity. We’re looking for someone who can treat this as their primary professional commitment and be reliably available during agreed working hours. This role requires consistent focus throughout the week and is not well-suited for candidates juggling multiple full-time contracts.
Skills and Qualifications:
Strong analytical and critical thinking skills to be able to evaluate, understand, and clarify requirements, and develop a testing strategy to cover the requirements adequately.
Ability to effectively troubleshoot, and prioritize bugs, including clear concise bug reporting.
Strong testing skills, and deep knowledge of various testing types.
Strong sense of ownership, and a proactive, independent problem-solving mindset.
Exemplary verbal and written communication skills, essential for effective asynchronous and remote collaboration.
Demonstrated success working independently in a fully remote environment. This role requires exceptional self-management, high autonomy, and the ability to effectively manage your time and projects with minimal oversight.
Positive attitude and growth mindset.
An eye for what slows teams down and an ability to surface opportunities for improvement.
You have experience with:
Web, mobile, backend, AI tooling hands-on testing
Risk-based and context-driven testing
End-to-end testing ownership
Developing a subject matter expertise of the products and systems under test
Advocating for quality throughout the SDLC
Reviewing and analyzing requirements
Defining holistic testing approaches
Bug triages
Working closely with product and engineering from early stages of development
What is the hiring process?
Intro screen call.
Paid 8-hour trial where you will be testing our app and reporting the bugs you find.
60-minute deep dive into your background and QA approach.
30-minute interview with the team to assess team fit.
Our Culture
We have a rigorous hiring process yet a kind and encouraging culture. We hire for a mix of experience, aptitude & attitude. Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama.
Other info:
HQ based in SLC, Utah
You can work any hours aiming for at least 3 hours overlapping HQ's hours from anywhere outside of the United States
About Jump
Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.
Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.
Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.
Jump is a Series A company backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.
Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere
Skills Required
- Strong analytical and critical-thinking skills for evaluating requirements and developing effective testing strategies
- Ability to troubleshoot, prioritize, and clearly report bugs
- Strong software testing skills and knowledge of various testing types
- Strong ownership and proactive, independent problem-solving mindset
- Excellent verbal and written communication skills
- Demonstrated success working independently in a fully remote environment
- Exceptional self-management, autonomy, and time-management skills
- Positive attitude and growth mindset
- Ability to identify team slowdowns and surface improvement opportunities
- Hands-on testing experience with web, mobile, backend, and AI tooling
- Experience with risk-based and context-driven testing
- Experience owning end-to-end testing
- Experience developing subject-matter expertise in products and systems under test
- Experience advocating for quality throughout the software development lifecycle
- Experience reviewing and analyzing requirements
- Experience defining holistic testing approaches
- Experience participating in bug triages
- Experience collaborating with product and engineering from early development stages
- Availability for agreed working hours as a primary professional commitment
- At least three hours of overlap with headquarters hours
What We Do
Trusted by enterprise and loved by advisors, Jump is the leading AI tool for wealth managers and financial advisors that automates notetaking, compliance, CRM updates, and much more
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