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Supports end-to-end delivery of digital projects from discovery through post-launch. Coordinates Agile ceremonies, backlogs, sprint execution, cross-functional teams, client stakeholders, risks, dependencies, budgets, forecasts, and resource allocation. Partners with Product, Design, Engineering, QA, and DevOps teams to maintain delivery predictability, governance, transparency, and alignment with client and account goals.

Provide bilingual French and English technical support for dental 3D printing software, hardware, post-processing equipment, and workflows. Diagnose issues, manage customer cases from intake through resolution, document findings in CRM systems, communicate solutions, and escalate recurring problems. Collaborate with R&D, Quality, Product Development, and support teams to improve documentation and customer satisfaction. Occasional travel and EST-hour flexibility are required.

Provides executive and site administration support to the VP and GM, including calendar and travel coordination, presentations, reporting, purchasing, invoice processing, visitor support, and event planning. Tracks deadlines, follows up on action items, manages confidential information, coordinates customer and team activities, and maintains contract records. The role is onsite approximately four days per week in Allentown, Pennsylvania.

Develops HR data and analytics strategies, analyzes human capital data, creates reports and visualizations, and delivers insights for HR Business Partners and business leaders. Consults with stakeholders on data access, metrics, governance, and recurring HR processes such as succession planning, performance reviews, and promotions. Serves as a subject matter expert on HR data resources while managing sensitive information and independently delivering analytics solutions.

Prospect and win new B2B business across an assigned territory through cold calling, networking, door knocking, facility assessments, solution presentations, proposals, negotiations, and deal closing. Manage the sales pipeline in a CRM, build customer relationships, meet decision-makers, achieve revenue goals, and grow an independent book of business. The role requires frequent field travel, driving, customer-facility visits, and occasional lifting.

Drives B2B sales for IT solutions by prospecting new customers, conducting presentations and demonstrations, developing proposals, negotiating contracts, maintaining client relationships, and meeting sales targets. The representative collaborates with internal teams on onboarding and implementation, maintains accurate CRM records, and monitors market and competitor trends.

Acts as an HR business partner to unit General Managers, implementing HR strategies, supporting union and labor relations, resolving grievances, recruiting, managing employee relations, advising on employment law and compliance, and supporting training, retention, and workforce planning. The role requires managing HR staff, investigating employment claims, interpreting policies, and traveling between assigned units as needed.

Supports finance operations through resident billing, accounts receivable, collections, cash deposits, file auditing, census management, and billing data entry. Handles resident inquiries, move-outs, entrance fee refunds, month-end support, G/L reporting, correspondence, regulatory processes, and budget assistance while safeguarding confidential financial information.

Manage assigned client accounts and marketing strategies, conduct performance reviews, communicate results, identify optimization opportunities, troubleshoot underperforming campaigns, process website change requests, maintain CRM records, and coordinate with sales, development, production, and marketing teams. Build trusted client relationships while supporting retention and campaign performance across SEO, PPC, social media, analytics, and web marketing initiatives.

Build and support customer integrations with the Binti platform and APIs. Lead discovery, architecture, co-development, onboarding, debugging, and technical support with customer engineering teams. Collaborate on RESTful APIs, connectors, and integration tools; provide product feedback; assist cross-functional teams; and champion security and HIPAA compliance. The role requires strong software engineering, communication, consulting, project management, and customer partnership skills, with up to 50% travel.