Top Customer Success Jobs

Manage a portfolio of consumer goods, F&B, and retail customers to drive adoption of the GoSpotCheck platform. Lead onboarding, training, strategic planning, and Executive Business Reviews. Use data, SQL, and advanced Excel to surface recommendations, track health scores and retention metrics, and identify expansion opportunities. Build executive relationships and demonstrate ROI while coordinating cross-functional support.

Own a portfolio of enterprise accounts post-implementation to drive adoption, retention, and expansion of Relevance AI's platform. Build executive and champion relationships, identify new use cases, lead strategic AI transformation roadmaps, assess customer health and risk, and partner with Solutions Architects and Sales to deliver renewal and growth, measured by NRR/NDR.

Owner of strategic relationships for large, multi-national employer partners. Develop account strategies, lead C-suite conversations, present data-driven VOI/ROI, align product roadmap, drive engagement, mitigate risks, and collaborate cross-functionally to ensure renewals and customer success.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

As a Customer Success Representative, you'll handle customer inquiries via phone, email, and chat, build relationships, resolve issues, and contribute to operational processes at Honeycomb.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Customer Success Manager will drive AI adoption across industries, partnering with complex customers to optimize the use of Anthropic's technology, guide product integration, and enhance customer relationships for maximum business impact.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Customer Success Manager will engage with Nevis' users, gather feedback, enhance product use, and collaborate with teams to improve services and tools.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.

Manage customer onboarding, account setup, pricing configuration, and system administration. Maintain workflows and data integrity, build and distribute operational reporting, partner cross-functionally to resolve process gaps, and support system enhancements and process optimization for Customer Success.

The Customer Success Associate will onboard new clients, drive product adoption, track account health, solve user issues, and champion customer feedback.

As a Customer Onboarding Specialist, you will onboard and train customers, maintain client relationships, address inquiries, and improve client satisfaction.

Lead client relationships from implementation through ongoing support, define client-specific KPIs, coordinate cross-functional teams, represent client needs to Product and Engineering, produce case studies, and drive strategies that improve outcomes and reduce cost for health plan clients.

Own end-to-end client relationships for a book of B2B SaaS customers: drive adoption, engagement, retention, and expansion of AI-powered contract drafting tools. Lead onboarding, training, large-scale rollouts, and translate customer feedback into product improvements while designing scalable CS processes and tracking health metrics to demonstrate value.

Lead post-sale customer engagement by managing key accounts, driving adoption, mentoring junior specialists, analyzing customer health metrics, coordinating logistics and shipments, preparing executive reports, delivering trainings, and collaborating cross-functionally to improve processes and customer satisfaction.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Define and run Tern's agency success function for enterprise travel agencies: segment accounts, build engagement models and playbooks, own post-sale activation and integration adoption, run business reviews tied to growth, surface product feedback to R&D, and build scalable, AI-enabled touchpoints to drive measurable agency growth.

As a Partner Success Principal, you'll build relationships with partners, provide strategic guidance, and enhance service performance to drive revenue growth.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

Lead customer engagements and analytics projects to ensure clients maximize solutions' value. Collaborate with teams for continuous improvement and manage project delivery. Build strong customer relationships and communicate data insights effectively.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

As a Customer Success Manager, you will advise customers on using TENEX's MDR platform, ensuring engagement, satisfaction, and success while managing risks and driving product improvements.