Top Customer Success Jobs

The Front Office Representative is responsible for ensuring guest satisfaction by processing hotel registrations, handling guest comments and complaints, providing information about hotel services and local attractions, making reservations, and maintaining communication logs. The role requires excellent customer service and teamwork to create a delightful experience for all guests.

The Billing Representative will manage follow-ups with insurance carriers regarding claim statuses, ensure proper documentation is submitted for payment, resolve account discrepancies, and analyze trends in billing for management. This role requires strong communication skills and experience in accounts receivable processes, ideally in healthcare.

The Specialist for TRIO & Special Projects provides customer service to TRIO program participants, assists stakeholders, communicates delivery of information, and refers students to other resources. The role involves managing special projects, providing ongoing support, and performing clerical functions to ensure efficient operation of TRIO programs.

The Primerica Training Specialist at Franklin Templeton is responsible for creating, maintaining, and delivering sales training for newly licensed financial representatives. This role includes developing training materials, facilitating sessions, and coordinating with product specialists to enhance the team's product knowledge and selling skills, while traveling to various locations for training purposes.

The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.

The Client Enablement Specialist II will support the client onboarding and implementation process, acting as the main contact for client and legal team inquiries. Responsibilities include managing implementation meetings, documenting onboarding requirements, resolving client questions, and collaborating with internal teams. Strong communication and organizational skills are essential for ensuring efficient client services.

The Lead Technical Services Care Specialist is responsible for ensuring customer satisfaction by leading the Technical Services team in ticket resolution and support. This role requires strong customer service skills and the ability to effectively communicate and coordinate with team members and customers.