Customer Engineer

Reposted 20 Days Ago
Hiring Remotely in US
Remote
200K-200K
Entry level
Software
The Role
As a Customer Engineer at BrowserStack, you'll engage with clients, provide support, and ensure optimal usage of the software testing platform, contributing to customer satisfaction and retention.
Summary Generated by Built In

Who are we and what do we do?

BrowserStack is the world's leading software testing platform powering over two million tests every day across 19 global data centers. BrowserStack's products help developers build bug-free software for the 5 billion internet users accessing websites and mobile applications through millions of combinations of digital environments—devices, browsers, operating systems, and versions. We help Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed by moving testing to our Cloud. With BrowserStack, Dev and QA teams can move fast while delivering an amazing experience for every customer.

BrowserStack was founded by Ritesh Arora and Nakul Aggarwal in 2011 with the vision of becoming the testing infrastructure for the internet. We recently secured $200 million in Series B funding at a $4 billion valuation in June 2021.

At BrowserStack we solve real problems—each day is a unique challenge and an opportunity to make a difference. We strive to be open, transparent, and collaborative, so no feat is too big to achieve. BrowserStack is an extension of its people and a place where they can grow both professionally and personally. To that effect, we’re humbled to be recognized  by leading organizations around the world:

  • BrowserStack is Great Place to Work-Certified™ 2020-21

  • Named “SaaS Startup of the Year” in 2022 by SaaSBOOMi

  • Ranked in Forbes Cloud 100 in 2021 - for the second time

  • Featured in LinkedIn Top Startups India 2018

Role in a nutshell:

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

  • Market competitive Health Insurance plan

  • Enrolment in the BrowserStack Equity program

  • Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends

  • Remote-First work environment that allows our people to work from anywhere in the state of their residence

  • Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

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The Company
HQ: Dublin
1,100 Employees
Year Founded: 2011

What We Do

BrowserStack is a software testing platform powering over two million tests every day across 19 global data centers. BrowserStack provides developers and QAs access to a cloud platform that allows them to test their websites and mobile applications across 3,500+ real mobile devices and browsers, to replace the need for teams to own and manage a complex in-house test infrastructure. BrowserStack helps Tesco, Shell, NVIDIA, Discovery, Wells Fargo, and over 50,000 customers deliver quality software at speed.

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