Top Customer Success Jobs
The Senior Principal Contracts Specialist administers and monitors contracts, ensuring compliance with federal regulations and internal policies. This role involves negotiating terms, reviewing proposals, maintaining documentation, and collaborating with various teams to support subcontract performance and national security missions.
The Lead Customer Support oversees customer support operations, serving as the main point of contact for media and web support. Responsibilities include mentoring team members, managing ticket handling, escalating issues, and improving customer experiences. They also ensure adherence to communication policies and assist in performance evaluations.
As a Software Support Specialist, you will provide support for customers using Storable's products by handling incidents through various channels, updating the Knowledge Base, escalating complex issues, and ensuring customer satisfaction with timely communication and effective problem resolution.
Featured Jobs
The Director, OCX Brand will lead the brand Omnichannel/Customer Experience strategy, define brand Omnichannel/digital tactics, manage relationship with digital design partner, and ensure brand financial goals are met. Responsibilities also include budget management, mentorship for the OCX Brand, and introducing new channel solutions.
Responsible for lawful intercept compliance involving electronic surveillance for T-Mobile. Analyzes and responds to legal demands from law enforcement for network surveillance and customer records. Implements and maintains court-ordered electronic surveillance and assists in troubleshooting network interception systems.
The Outreach and Engagement Specialist will educate and enroll cancer patients into Colla Health’s behavioral health services through calls and digital outreach. This role involves managing patient inquiries, documenting interactions, and collaborating with healthcare providers to ensure patient support and care.
In this role, you will deeply engage with programmable blockchains, build relationships, publish insightful content, and contribute to product strategy at Bitwise. You will leverage your crypto expertise to identify investable opportunities, while actively networking within the ecosystem and attending events.
The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.
The Client Success Consultant ensures clients maximize value from Lightcast’s Professional Services through effective project management and communication. Responsibilities include managing client expectations, identifying project expansion opportunities, and collaborating with internal teams to solve challenges and streamline workflows. This role is crucial for revenue retention and strengthening customer relationships.
The Client Executive at 1Path is responsible for ensuring client satisfaction and retention, managing account growth through upselling services, and fostering strong relationships with key stakeholders. They act as a strategic advisor on technology solutions aligned with business goals, achieving revenue targets and coordinating with internal teams for seamless service delivery.
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