Top Customer Success Jobs
The Customer Service Specialist will assist customers via phone and email, providing support and resolving issues related to the Greenlight card and mobile application. Responsibilities include listening to customer concerns, building relationships, and utilizing internal tools to ensure customer satisfaction.
The Document Control Specialist manages procedures, engineering change requests, and documentation within the MasterControl system. Responsibilities include maintaining document compliance, training users, supporting audits, and ensuring adherence to FDA and ISO regulations. The specialist will also prepare reports and engage in continuous improvement initiatives.
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The Boarding Team Associate at Equifax is responsible for managing customer onboarding, including order fulfillment, issue resolution, and contract management. Key duties include analyzing requests, ensuring compliance, performing daily reporting, and leading projects to enhance customer experience in a fast-paced environment.
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Provide comprehensive IT support for company employees, handling hardware, software, and minor networking issues, configuring and upgrading computers, supporting audiovisual technology, and assisting with user administration on various platforms. Collaborate with infrastructure and security teams for troubleshooting and maintain confidentiality of corporate assets.
The Manager of Customer Success and Account Management oversees a team focused on enhancing client satisfaction with SmithRx's Pharmacy Benefit Management services. This entails setting team goals, improving customer satisfaction scores, and enabling successful account management through effective relationships and project coordination.
As a Client Success Manager, you will support clients from onboarding to renewal, ensuring they achieve their goals using the SaaS platform. This role involves personalizing customer experiences, managing expectations, conducting check-ins, and collaborating with internal teams for renewals and upselling. You will also host events and promote client success stories.
The Field Service Technician at Xos is responsible for diagnosing and repairing electric vehicles, focusing on customer concerns and technical issues. This role involves high productivity in the field, excellent customer service, and collaboration with design and engineering teams. Knowledge of electric systems and mechanical truck components is crucial, alongside detailed reporting and case management.
Seeking a Growth Enrollments Specialist to enroll qualified patients into a remote pulmonary care program. Responsibilities include identifying and qualifying patients, educating them on telehealth services, guiding them through the enrollment process, and collaborating with internal teams. Remote position with competitive salary and professional development opportunities.
The Contract Administration Representative is responsible for processing annuity application packages and transactions accurately and timely, reviewing paperwork, engaging with financial professionals, and maintaining knowledge of financial products and regulations.
The Customer Success Manager (CSM) manages the post-sales lifecycle for Enterprise customers, ensuring they maximize value from hardware and SaaS solutions, thus improving customer health, adoption, and engagement. Responsibilities include onboarding, managing customer engagements, addressing issues, and working collaboratively across teams to deliver value and influence product development.
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