Top Customer Success Jobs

The Supervisor of Customer Support is responsible for managing the Customer Support team, ensuring high levels of customer satisfaction and operational performance. They oversee staff development, process improvement, and cross-functional collaboration to enhance service quality. The role includes mentoring employees, managing staffing needs, and promoting professional growth within the department.

As a Customer Support Specialist, you will provide high-quality support for Würk’s HRIS product line, troubleshoot technical issues, manage customer support cases, and document client issues. You will collaborate with the support team while learning the Würk platform and adhere to departmental goals for customer satisfaction.

The Market Development Specialist at Purple focuses on maximizing revenue growth for the Wholesale division by providing training and resources to retail partners. This role involves building relationships, executing training programs, and ensuring effective product merchandising to enhance brand representation and sales effectiveness.

The Logistics Specialist oversees logistics processes to meet requirements, coordinates shipments based on customer needs, and collaborates with internal departments. Responsibilities include processing shipments timely, ensuring compliance with regulations, managing multiple tasks, and supporting program goals.

The Customer Support Representative will assist customers with managing their TherapyNotes accounts, offering technical training on the software, handling inbound support requests, documenting interactions, and maintaining high accuracy standards while delivering exceptional customer service.

The Customer Experience Specialist 1 is responsible for enhancing the experience of Allegion affiliates by providing customer service support, managing inquiries through various channels, utilizing CRM and ERP systems, and maintaining documentation for service requests. The role includes collaborating with cross-functional teams and adhering to service level agreements.

The Client Relationship Manager nurtures relationships with Benefitfocus customers throughout their lifecycle, ensuring high customer satisfaction and retention. This role focuses on understanding benefits administration and SaaS technology, assisting customers in optimizing their Benefitfocus solutions and addressing technical issues when necessary.