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Top Customer Success Jobs
Fintech
The Mortgage Systems Support Specialist facilitates communication between mortgage employees and IT regarding issues with mortgage origination systems. Responsibilities include diagnosing technical issues, providing support, maintaining records, and ensuring positive customer experiences while adhering to bank policies and procedures.
Healthtech • Pharmaceutical
The Product Complaint & Support Representative serves as the primary contact for quality-related product defects, managing customer complaints and regulatory compliance. Responsibilities include documenting complaints, coordinating product returns, providing responses to customers, and collaborating with various departments to ensure high-quality customer support.
Top Skills:
SAP
Healthtech • Pharmaceutical • Manufacturing
The Product Complaint & Support Representative acts as the first contact for product defects, manages customer complaints, ensures compliance with regulations, and collaborates with quality assurance teams. Responsibilities include documenting complaints, providing customer updates, coordinating product returns, and supporting the MedTech organization with quality-related issues.
Top Skills:
SAP
Featured Jobs
Other • Software
The Managed Social Response Coordinator oversees responses to customer social media reviews and interactions. Responsibilities include gauging public sentiment, responding professionally, and collaborating with customers to ensure brand alignment while providing feedback to operational teams and managing projects under deadlines.
Top Skills:
FacebookGoogle
Consumer Web • Retail
The role involves providing excellent customer service, managing stock, maintaining a tidy work environment, and operating checkout registers. Team members are expected to connect with customers and support them in their DIY projects while working collaboratively within a team.
Other
The Franchise Market Specialist will provide third-tier customer support, handle escalated customer service issues, assist potential customers with service inquiries, configure quotes, and log customer interactions. The role requires handling inbound sales inquiries, customer retention discussions, and following up on leads while ensuring high-quality service and efficiency.
Food
As a DSD Support Associate, you will support customers through phone and email inquiries, process and audit orders and changes, and maintain quality standards in compliance with policies. You will need to demonstrate exceptional customer service skills while managing multiple tasks in a fast-paced environment.
Top Skills:
SAP
Other • Retail
The Live Chat Executive is responsible for handling bank product inquiries via live chat, aiming to ensure excellent customer service. Duties include escalating customer feedback, recommending solutions to improve service delivery, crafting clear content, and maintaining brand voice across communication channels. Participation in team activities is also emphasized.
Fintech • Payments • Financial Services
The Live Chat Executive is responsible for managing customer inquiries via HLB's live chat platform, enhancing customer satisfaction through effective communication, and improving service delivery by crafting tailored content and maintaining a cohesive brand voice. They will also escalate customer feedback and participate in team activities.
Artificial Intelligence • Internet of Things
The Executive Desktop Support Specialist provides concierge-level IT support to executive leadership, handling hardware, software issues, coordinating solutions, and maintaining IT service management processes. Responsibilities include documenting issues, troubleshooting, and ensuring 24/7 availability, while delivering exceptional customer service.
Top Skills:
Office 365Windows 10Windows 11
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