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Top Customer Success Jobs
Fintech • Payments • Financial Services
The Customer Journey Expert/Business Analyst at BMG will enhance the digital customer experience across various channels by analyzing, designing, and implementing improvements through collaboration with teams. The role requires a focus on delivering customer-centric solutions and continuous engagement with stakeholders to drive operational processes and service enhancement.
Consulting
The Vice President - Client Services is responsible for overseeing client relations, improving operational effectiveness, driving revenue generation, and ensuring client retention. This role involves leading teams, establishing client account plans, and developing long-term client relationships while conducting performance analysis and recommending process improvements.
eCommerce • Fashion • Retail • Sales
As a Watch Specialist, you will assess, repair, and maintain timepieces, ensuring they meet The RealReal standards. Key responsibilities include diagnosing issues, managing communications around repairs, and supporting educational initiatives.
Featured Jobs
Fintech • Payments • Financial Services
The Implementation Specialist will manage system implementation projects and provide training at client locations. Responsibilities include planning, training staff, diagnosing issues, and maintaining client relationships, while ensuring that the implementation process runs smoothly and meets client satisfaction.
Fintech • Payments • Financial Services
In this role, the Sr. Customer Experience Insights Analyst will lead research and journey mapping efforts, analyze VoC data, and provide actionable insights to enhance customer experience and drive strategic decisions for FHLBank Chicago.
Top Skills:
ExcelTableau
Aerospace
The Customer Experience Executive at Probe CX is tasked with supporting the Fitness & Lifestyle Group Central Admin Team. Responsibilities include processing club requests, reviewing tailgating alerts, communicating with members about policies, managing inboxes, and recording interactions in Clubware and Google Sheets.
Top Skills:
Google Sheets
Retail
As a Product Support Executive, you will provide technical support to users via phone, email, and chat. Your role involves troubleshooting technical issues, ensuring customer satisfaction, conducting training sessions, and maintaining product knowledge to assist customers effectively.
Cloud • Fintech • HR Tech
The Customer Success Manager at Workday + HiredScore will ensure customers derive maximum value from their software investments through proactive engagements and product adoption support. The role includes acting as a strategic partner to customers, fostering relationships, operationalizing account plans, and enhancing product utilization to drive customer growth and renewals.
Insurance • Financial Services
The Customer Support Specialist assists customers throughout the loan refinance process by handling calls, addressing inquiries, and verifying information. They ensure customer satisfaction by providing accurate loan status and following up on necessary documentation to facilitate closing before the original rate expiration date.
Fashion • Wearables
The IT Support Analyst at Movado Group provides first and second-level support to employees and retail stores, troubleshooting and resolving technical issues related to personal computers, peripherals, and POS systems, while also assisting with software and hardware deployment, inventory management, and documentation.
Top Skills:
macOSWindows
Top Companies Hiring Customer Success Roles
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