Top Customer Success Jobs

Lead and inspire Customer Success Managers, drive strategic improvements, and manage customer relationships in regulated industries to enhance retention and growth objectives.

As a Senior Customer Success Manager, you will manage customer journeys, promote product adoption, act as a trusted advisor, and drive innovation to enhance user experience with the AI-powered learning platform.

The Customer Success Associate manages relationships with customers, provides legal and compliance services, and ensures timely responses to requests, aiming to enhance customer satisfaction.

Manage day-to-day relationships with corporate, law firm, and small business customers; deliver consultative service, resolve escalations, manage order lifecycle, drive cross-sell opportunities, and use Salesforce and internal systems to ensure timely, accurate customer responses while becoming a subject-matter expert.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

The Customer Success Manager will develop relationships with key accounts, drive product adoption, monitor customer engagement, and identify opportunities for renewals and upsells, all while providing exceptional customer support.

As a Customer Success Manager at Cyvl, you'll manage customer relationships throughout the lifecycle, driving adoption, renewal, and expansion while leveraging AI tools and data analytics to achieve customer success.

Manage complex aviation agreements for Starlink, ensuring contract fulfillment and customer satisfaction while utilizing technical expertise to enhance performance and resolve issues.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

As a Customer Success Manager, you will drive client retention, onboard new clients, conduct training, and provide excellent support while utilizing data analysis for client satisfaction.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

Manage a defined portfolio of clients to drive adoption, retention, and expansion of the InvoiceCloud platform. Build strategic relationships, identify upsell opportunities, troubleshoot integrations, use Salesforce and analytics to inform action plans, and execute scalable engagement cadences. Periodic onsite travel and cross-functional collaboration required to resolve issues and deliver measurable client outcomes.

The Enterprise Client Success Manager is responsible for managing client relationships, driving product adoption, providing strategic consulting, and ensuring high client satisfaction and retention through effective communication and collaboration.

The Manager, Customer Success leads exceptional service across channels, drives product insights, and fosters retention and client loyalty while innovating support strategies.

The Client Success Specialist supports renewal processes, ensures timely compliance, coordinates with CRMs, and maintains client service standards through accurate administration and documentation.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

Serve as the single point of contact for key customers, driving satisfaction, retention, adoption and growth. Proactively resolve issues, identify upsell opportunities, coordinate internally, support marketing, and participate in customer visits and trade shows.

Manage a book of 15–25 health system and provider accounts from onboarding through renewal. Drive adoption via tailored success plans and EHR-workflow training, protect and expand revenue through churn risk monitoring and upsell identification, advocate customer needs into the product roadmap, build relationships across clinical and IT stakeholders, and report ROI through quarterly business reviews tied to utilization, outcomes, and cost metrics.

Own a portfolio of enterprise clients to drive adoption, retention, renewals and expansion. Build executive relationships, deliver consultative recommendations, present metrics and business reviews, manage escalations, and collaborate cross-functionally to optimize member engagement and program outcomes in an AI-enabled digital health platform.

Act as a strategic technology advisor driving executive conversations, identifying operational and security risks, aligning IT/cloud/cyber strategies to business outcomes, owning retention and growth, and coordinating cross-functional teams to deliver measurable client results.

Own a strategic portfolio of defense and federal customers to drive deep adoption, value realization, retention, and renewal readiness for the CORAS platform. Build stakeholder relationships, create and execute success plans, monitor usage and risks, run executive reviews, coordinate cross-functional teams, identify expansion opportunities, and serve as the internal voice of the customer.

Manage day-to-day relationships with corporate, law firm, and small business customers to deliver consultative service, resolve escalations, process orders, drive cross-sell opportunities, and use Salesforce and internal systems to ensure timely, accurate responses while developing subject-matter expertise.

Provide responsive, high-quality customer support across email, phone, chat, and social platforms; troubleshoot orders and technical issues for e-commerce and digital subscriptions; escalate complex cases; maintain accurate records; contribute to support documentation; collaborate with engineering, product, and sales; identify trends to improve customer experience.

Serve as strategic partner to enterprise buyers, combining trusted-advisor relationship building, technical onboarding (SSO, integrations, automation), and value management. Translate use cases into platform configurations, run KPI discovery and ROI modeling, drive renewals and expansion, and use AI and analytics to surface adoption gaps and recommend workflow improvements.

As an Associate Account Manager, you will manage key customer relationships, drive account health, execute multi-quarter plans, and partner with teams for customer success and feedback.