Top Customer Success Jobs

The Client Services Administrator will demonstrate software to clients, assist in support tasks, maintain records, and collaborate with multiple teams.

The RCM Client Success Manager is responsible for managing client relationships post-onboarding, ensuring client satisfaction in clinical, administrative, and billing workflows while identifying growth opportunities within revenue cycle management.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

Manage a book of enterprise customers to drive adoption, retention, and expansion of Aria's monetization platform. Own renewals and upsell quota, build multi‑threaded relationships, deliver success plans and business reviews, collaborate cross‑functionally, and provide product feedback to support growth and customer value.

The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.

Lead strategic customer success programs and operations, owning health scoring, segmentation, VoC, journey mapping, analytics platforms, and cross-functional initiatives to drive adoption, retention, expansion, and executive reporting.

Manage adoption and implementation of NielsenIQ/GfK's gfknewron/Newron platforms for global accounts. Provide market research insights, present performance data to senior client audiences, drive platform activation/engagement, support migrations, identify upsell/cross-sell, and help shape product roadmaps. Coordinate cross-region client services and measure client satisfaction and ROI.

The Customer Success Associate will manage relationships with customers to provide legal and compliance services while utilizing SalesForce for order processing and customer management.

The Client Success Manager oversees onboarding of hospitals to a GPO, coordinating teams and ensuring contract alignment and operational value.

The Customer Success Manager will build relationships with customers, facilitate product adoption, provide training, and support customer engagement to ensure satisfaction and retention.

Join Adthena's Talent Community to connect regarding future PPC/SEM and Customer Success Manager positions, requiring Google Ads experience and a strong grasp of digital marketing.

The Customer Success Lead will manage enterprise customers, ensuring they achieve success with Hive's AI solutions through strategic guidance and technical support.

The Manager of Customer Success leads a team of CSMs, manages a book of business, and drives customer onboarding, retention, and expansion efforts.

Lead strategic, high-touch customer success for enterprise SaaS accounts: build success plans, drive adoption, retention and expansion, run executive reviews, coordinate cross-functional teams, and translate technical solutions into business outcomes.

Lead a portfolio of enterprise strategic accounts as primary customer contact. Drive adoption, retention, and advocacy through cross-functional coordination, executive reviews, success plans, health metric monitoring, and stakeholder management to deliver business value.

Serve as the primary advocate and Preservica champion for a portfolio of key customers. Drive product adoption, retention, upsell and cross-sell, build decision-maker relationships, translate customer data into insights, lead strategic business reviews, and represent the Voice of the Customer internally to shape product roadmap and customer experience improvements.

The Senior Manager - Client Services will manage key client relationships, drive innovative strategies to maximize ROI, and oversee execution while championing client needs internally and collaborating across teams.

Provide technical integration and ongoing support for customers using Fingerprint's API products. Troubleshoot issues, analyze logs, monitor API performance, create automation scripts and sample code, run trainings/webinars, maintain documentation, and liaise with product and CSM teams to ensure customer success and product improvement.

Senior leader accountable for strategic customer success of Enterprise/Strategic accounts. Lead Technical Account Managers and CS teams to drive retention, NPS/CSAT, upsell, account P&L, process improvements, and executive customer advocacy.

Lead technical customer success for Cyera's platform: act as primary technical expert, drive onboarding and adoption, design custom use cases, troubleshoot issues, run executive and technical workshops, conduct QBRs, mentor team members, and influence product roadmap to maximize customer ROI and expansion.

Manage day-to-day relationships with wholesale customers to deliver frictionless service: handle inquiries, onboard accounts in CRM, communicate updates, collect feedback, run account analysis and quarterly reviews, collaborate with sales and cross-functional teams, and ensure compliance with policies.

Serve as primary client contact from implementation through production, managing tickets, data refreshes, system updates, and SLAs. Provide analytical support, translate healthcare data into actionable insights, coordinate with US and offshore engineering teams, drive adoption and client outcomes, and ensure data quality, security, and client satisfaction.

Serve as primary client contact for US accounts: onboard, drive product adoption, monitor satisfaction and churn risk, run reviews, resolve escalations, identify upsell/renewal opportunities, track CS KPIs, and maintain CRM data while collaborating cross-functionally.

Own day-to-day relationships with strategic enterprise customers, coordinate launches and vertical operations, translate strategy into execution, remove blockers, track KPIs and health, run business reviews, and identify expansion opportunities to drive SaaS and transportation revenue growth.

Lead strategic account engagement and renewals for enterprise medical imaging customers. Drive software adoption, upgrades, professional services sales, and expansion. Own renewal forecasting, QBRs, customer success plans, health tracking, and cross-functional escalation management while capturing VoC and maintaining records in Salesforce.