Top Customer Success Jobs

As an Enterprise Customer Success Manager, you'll partner with finance teams of large customers to drive product adoption, minimize churn, and expand account value by creating account strategies and leveraging product insights.

The Enterprise Customer Success Manager will advise large clients on financial solutions, ensure product adoption, drive account growth, and manage retention strategies through collaboration and data analysis.

The Family Success Specialist will enhance customer satisfaction and loyalty, manage student journeys, and optimize communication and operational processes.

Serve as strategic and technical owner for a book of ClickUp accounts: lead onboarding, drive adoption and AI/automation enablement, map and optimize workflows, monitor account health, deliver measurable ROI, and partner cross-functionally to support renewals, expansions, and product feedback.

Act as primary regional contact for strategic customers, build relationships, coordinate delivery of services and projects, resolve escalations, gather feedback, and support retention and growth alongside global account teams.

The Senior Customer Success Manager will drive customer adoption and engagement, own a portfolio of enterprise clients, and advise C-level stakeholders.

Manage high volume inbound customer requests and own onboarding, activation, and training for Flock Advisory Network customers. Build self-service resources, automate repetitive workflows, and leverage AI tools to scale customer education and engagement. Analyze support trends, create playbooks, and partner with cross-functional teams to improve operational efficiency and customer outcomes.

Serve as long-term strategic partner for a portfolio of health-system clients, driving platform adoption, client health, renewals, and expansion. Build executive relationships, monitor utilization metrics, manage escalations, coordinate internal teams, and translate operational data into measurable TeleTracking use cases and outcomes.

The Customer Success Executive will engage with health plan clients, drive user adoption of AI solutions, align implementations, and enhance overall client satisfaction.

As a Customer Success Manager I, you will manage small business customer success, drive product adoption, and mitigate churn while increasing customer satisfaction.

Manage post-sale execution and performance of direct and programmatic digital advertising campaigns. Act as primary client contact, collaborate with sales, ad ops, media planning, and finance, monitor pacing and delivery, analyze performance, provide optimization recommendations, troubleshoot creative/tracking issues, produce campaign recaps, and identify upsell and retention opportunities.

Drive business outcomes for enterprise customers by enabling effective SEO analytics. Build strong relationships, support platform integration, and communicate complex requirements to ensure customer satisfaction and success.

Manage and grow client relationships, onboard new clients, demonstrate Gartner services' value, drive engagement and retention, conduct business reviews, and collaborate internally to maximize client ROI and satisfaction.

Lead post-sale strategy and team to drive onboarding, adoption, renewals, and net revenue retention for public-safety customers. Run renewals, support expansion with Sales, refine customer health scoring, improve onboarding, act as executive sponsor for top accounts, and hire and coach the Customer Success team. Must be hands-on and travel to customer sites.

The Client Success Manager will oversee a portfolio of B2B clients, ensuring satisfaction and growth through proactive support, performance tracking, and cross-functional teamwork.

Manage end-to-end B2B client relationships, lead onboarding and training, monitor engagement and performance, define and track success metrics, deliver tailored presentations, act as client advocate to drive product improvements, and identify opportunities for account growth and improved product adoption.

Manage a portfolio of B2B clients, providing high-touch service to ensure satisfaction and growth through performance monitoring and proactive support.

As a Customer Success Manager, you'll drive customer adoption, retention, and expansion while managing enterprise accounts and ensuring measurable value from the platform.

The Director of Customer Success will lead a team to enhance customer experience for restaurant brands through data-driven insights, building processes and scalability as the company grows.

Own renewal and expansion revenue for a book of SaaS accounts; design proactive 12-month renewal cadences, lead onboarding, drive product adoption, run upsell demos, provide customer feedback to product, and build CS processes, playbooks, and tools.

The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.

Primary point of contact for customers using CPQ modules; drive retention and adoption from pilot to production. Lead support for cost estimation, quoting, pricing, and change management; conduct training, onboarding, and QBRs; document requirements and maintain CRM records; collaborate with Product, Sales, and Support; manage multiple customer projects and pursue renewals and account expansion. Requires occasional travel (10-20%) and hybrid presence in Ann Arbor.

Manage assigned client relationships, drive product adoption and onboarding, deliver training and business reviews, monitor account health using data, coordinate cross-functional support, and capture feedback to improve product outcomes.

The Customer Success Manager will guide customers through onboarding and usage, ensuring success and identifying opportunities for growth. They will also drive strategic initiatives and enhance customer engagement.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.