Top Customer Success Jobs

The Technical Success Director at Sprinklr leads strategic customer partnerships, ensuring effective use and adoption of Sprinklr's platform, analyzing customer data for actionable insights, and collaborating with cross-functional teams to deliver high-quality implementation and customer value. The role also involves advocating for customer needs within Sprinklr and cultivating relationships with key customer stakeholders.

The intern will assist the Supply Chain/Order Management team, collaborating closely with various departments and gaining hands-on experience in order management and customer processes, while proposing enhancements and automation. Opportunities for exposure to various business areas will help in exploring career paths.

The Digital Program Manager will own the digital strategy for the Data Loss Prevention product suite, focusing on enhancing customer journeys and communication strategies to improve adoption and renewal rates. Responsibilities include partnering with leaders, designing complex journey maps, deploying campaigns in Totango, and implementing technology enhancements.

The CareScout Connection Representative helps families navigate long-term care by providing superior customer service via inbound and outbound calls. Responsibilities include identifying care providers, engaging customers about services, negotiating pricing, documenting interactions, and resolving issues to ensure a positive experience.

The Access Specialist I interviews patients for registration, obtains necessary treatment permissions, and ensures compliance with billing requirements. They assist in discharging patients, maintaining medical records, and verifying coverage. The role focuses on providing customer support in a healthcare environment, handling inquiries, and managing patient-related data efficiently.

The Help Desk Intern will work with a team to gain hands-on experience, complete special projects like building PCs, and assist with Help Desk tasks such as password resets. Participants will receive mentorship and networking opportunities to enhance their banking knowledge and experience.

As an Energy Efficiency Customer Support Specialist, you will assist utility customers in enhancing energy efficiency, handle inbound calls, provide tech support, schedule visits, and educate about program offerings. Your role includes navigating scripts and balancing customer needs across various platforms in a performance-driven environment.