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Top Customer Success Jobs
Software
As a Customer Support Analyst at SafetyCulture, you will be the first point of contact for customers seeking assistance. Your role involves responding to customer inquiries via chat, email, and calls, solving technical issues, educating customers about products, and documenting solutions. You will work collaboratively with global teams to ensure a positive customer experience.
Fintech • Payments • Financial Services
The Help Desk Representative II acts as a liaison between the service vendor and support center, managing escalations, answering inbound calls, and providing basic troubleshooting for customers. They maintain accurate records, follow up on open investigations, and ensure exceptional service within a fast-paced environment.
Top Skills:
Windows Xp
Financial Services
The Client Relations Intern at PineBridge Investments will support the Client Relations Team in managing client communications and services across various channels. Responsibilities include proofreading, organizing information, collaborating with the sales team, and contributing to client deliverables while gaining insights into asset management during a ten-week internship.
Featured Jobs
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Cloud • Information Technology • Other • Software
This position entails driving product adoption by maintaining strong customer relationships, managing renewals, and ensuring customer success. Responsibilities include reporting business value, identifying renewal risks, promoting new features, and facilitating cross-selling opportunities.
Top Skills:
ExcelPowerPointSalesforce
Healthtech
The Communication Specialist will coordinate and monitor patient transport requests via ground ambulance, helicopter, and fixed-wing aircraft, ensuring accurate documentation in a high-pressure environment. Strong organizational, customer service, and communication skills are essential, alongside computer proficiency.
Top Skills:
EmdEmtEmt-P
Utilities
The Workplace Experience Coordinator is responsible for providing exceptional customer service by greeting visitors, handling phone calls, coordinating mail services, and supporting office events, ensuring a welcoming environment at ATC facilities.
Retail • Software
The Customer Relations Team Lead oversees daily operations within a retail department, guiding associates in customer service, merchandising, and inventory management. The role involves supporting sales goals, providing training, resolving customer issues, and ensuring a positive shopping experience. The Team Lead will also assist in staffing and evaluations while promoting product knowledge among staff.
Security • Software • Cybersecurity
The Director of Customer Success at Forcepoint will lead the North America and LATAM teams, driving customer satisfaction, retention, and growth through a strategic vision and proven methodologies. Responsibilities include developing customer success strategies, mentoring staff, advocating for customers' needs, and collaborating with cross-functional teams.
Automotive
As a Customer Success Architect at Forcepoint, you will build strong relationships with customers to help them achieve their goals using Forcepoint's cybersecurity solutions. Responsibilities include driving customer adoption, resolving technical challenges, providing recommendations, and documenting cases. Your role is crucial in enhancing customer satisfaction and fostering brand loyalty.
Top Skills:
LinuxWindows
Cloud • Legal Tech • Software
The Manager of Customer Onboarding and Implementation will oversee the onboarding and implementation teams at Clio, enhancing processes, driving customer adoption and satisfaction, and managing personnel development to ensure high performance and effective service delivery.
Top Companies Hiring Customer Success Roles
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