Top Customer Success Jobs
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
The Customer Success Manager at Clipboard Health is responsible for maintaining partnerships with healthcare facilities, ensuring a positive experience, addressing issues, and communicating effectively with stakeholders. The role requires problem-solving skills, business acumen, and collaboration with internal teams to meet customer needs while gathering feedback for product improvement.
As an Application Support Specialist at Sirona Medical, you will provide exceptional support to users by addressing inquiries, resolving client issues, documenting incidents, and collaborating with cross-functional teams to enhance software performance. You will also monitor client sites and ensure adherence to security procedures.
The Benefit Specialist will assist in hiring, onboarding, and benefits education for clients. Responsibilities include engaging with the team for compliance, maintaining data integrity, optimizing benefits administration systems, conducting audits, and managing client inquiries. The role demands collaboration, urgency, and a people-first approach to service.
Featured Jobs
As a CRM Programming Specialist, you will enhance customer experiences by evolving automations, understanding operations, and ensuring success in CRM evolution. Responsibilities include programming automated email campaigns, creating landing pages, and collaborating with different teams to drive customer satisfaction and retention.
The Junior Document Management Specialist will assist in the administration of the organization’s document management system (DMS), ensuring documents are captured, stored, retrieved, and destroyed in accordance with regulatory and organizational policies. Responsibilities include managing document lifecycle, facilitating document retrieval, and implementing retention procedures.
The Office Experience Specialist at Altana will oversee office management and operations, enhance employee experiences, manage food and beverage programs, and provide administrative support to leadership. Responsibilities also include planning meetings, managing calendars, and ensuring an efficient office environment during an upcoming transition to a new location.
The Specialist in LNP Process Development will design and maintain data pipelines, optimize data storage solutions, create dashboards, and enable data-driven insights for LNP processes by collaborating with process engineers and scientists. They will ensure data integrity and apply data governance best practices.
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
The Client Services Specialist in the Clubs Division at AXS provides top-notch service and support for clients at various box offices. Responsibilities include understanding client challenges, assisting with event configuration, responding to service requests, and troubleshooting technical issues, all aimed at enhancing the overall fan experience.
The VP of Global MSP Success leads and grows the MSP Partner Success teams, ensuring success in the post-sale customer lifecycle. Responsibilities include performance management, improving processes, monitoring statistics, delivering exceptional partner experiences, and executing playbooks to maximize value and minimize churn.
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