Top Customer Success Jobs

Lead Client Success initiatives, enhance client satisfaction, demonstrate value through ROI metrics, and report directly to the CEO in Miami office.

Manage a ~40–50 account portfolio to drive adoption, retention, renewals, and expansion. Deliver executive-level reviews, coordinate cross-functional support, monitor product usage and account health, provide data-driven insights, and act as primary customer escalation and advocate for product and service improvements.

The Strategic Customer Success Manager will ensure customer success in AI projects by leading onboarding, engagement, and adoption while collaborating with various teams.

The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.

As the founding Customer Success Specialist, you will lead onboarding processes, manage client relationships, and partner with the product team to drive customer success in an early-stage startup.

As a Customer Success Manager, you will onboard new clients, facilitate their use of the product, expand existing accounts, and improve internal processes.

As a Customer Success Manager at Pylon, you will onboard customers, educate them about product features, grow customer success initiatives, and provide product feedback based on user experience.

The Customer Success Manager will lead onboarding and support for Commercial customers, develop relationships, educate clients on product use, and collaborate with various teams.

The Senior Manager, Customer Success Management will lead a team, develop customer strategies, drive engagement, improve retention, and optimize processes within the Commercial and Digital segments.

As a Customer Success Specialist, you'll provide White Glove Account Management support, assist customers in utilizing services, and gather feedback to ensure customer satisfaction. Full and part-time positions are available with no weekend work.

Lead the Customer Success team for Ramp, focusing on enterprise and strategic accounts. Drive adoption strategies, change management, and AI-augmented workflows. Build and manage a high-performing team to establish strong customer relationships and ensure a seamless post-sale experience.

The Client Success Manager will foster client relationships, coordinate project execution, manage inquiries, and identify growth opportunities while collaborating with internal teams.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Enterprise Client Success Manager is responsible for managing client relationships, driving product adoption, providing strategic consulting, and ensuring high client satisfaction and retention through effective communication and collaboration.

The Senior Manager of Account Management will develop a Customer Success team, oversee account management, and enhance customer adoption and retention through strategic leadership and collaboration.

Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.

The Customer Success Lead will build and manage systems to improve customer activation, engagement, and retention at Replo, focusing on measurable metrics.

As a Customer Success Manager at OnRamp, you'll drive customer retention and adoption, ensuring they realize ROI and build strong relationships while guiding onboarding processes and improving product knowledge.

The Senior Customer Success Manager at Trella Health will oversee customer relationships, ensuring solution adoption and renewals, while driving growth through strategic collaboration and engagement with customers.

Serve as a subject-matter expert for LexisNexis IP products to drive adoption and revenue through presentations, training, demos, account growth, sales support, and competitive research.

Serve as the Customer Success liaison into Product and GTM planning, embedding customer insights into launches, pilots, and commercialization. Drive adoption and retention through enablement, analytics-driven recommendations, cross-functional alignment, and feedback loops to influence roadmap and GTM strategy.

Customize, implement, and test business applications for clients; analyze needs, translate requirements into configurations, document and train users, and mentor junior staff while resolving complex functional issues.

Provide consultative education and support to legal customers on LexisNexis products, deliver trainings and demos, identify upsell opportunities, collaborate with sales and internal teams, and retain and grow revenue within assigned accounts.

The Customer Success Partner ensures excellent service to customers, manages orders and payments, and acts as a liaison between departments to resolve customer inquiries.

The Technical Account Manager drives post-sales success, ensuring customer outcomes and satisfaction through proactive guidance, technical problem-solving, and expansion opportunities. They collaborate with engineers and stakeholders to simplify technical concepts and navigate customer needs effectively.