Top Customer Success Jobs

As Infrastructure Support I, you will provide first-level technical assistance for Windows workstations and mobile devices, troubleshoot hardware issues, manage Active Directory accounts, and support Microsoft 365 applications while documenting user interactions and service processes.

The Help Desk Senior Associate provides user-end support for desktop and network hardware/software, addressing customer inquiries, troubleshooting issues, and maintaining software/hardware logs. They ensure timely resolution of technical support requests through direct communication via email and phone, while maintaining client interaction documentation and hardware inventories.

The Crisis Response QMHP Clinician provides immediate mental health services to individuals in crisis, conducts assessments, develops treatment plans, collaborates with agencies, and ensures proper documentation. The role includes working flexible hours and participating in on-call rotations as needed.

The Technology Support Engineer supports the Corporate IT environment by managing hardware, software, and network operations. They provide excellent customer service to internal users, troubleshoot technology issues, oversee technology deployments, and ensure security configurations are in place. The role includes mentoring other engineers and contributing to process improvements.

The Systems Support Specialist provides technical support for both hardware and software issues, acts as a liaison between helpdesk and infrastructure teams, creates and maintains user accounts in Active Directory, troubleshoots network issues, and communicates effectively with end users. Responsibilities also include hardware and software installations, remote assistance, and user training.

Responsible for planning and implementing participant engagement strategies for retirement plans, conducting communication meetings, and developing effective education programs. Collaborate with plan sponsors to maximize participation and track results, while engaging in new business efforts and mentoring team members.

The Technical Success Director at Sprinklr focuses on enhancing customer experience by leveraging the company's platform. Responsibilities include developing partnership strategies, managing customer health data, and advocating for customers’ needs with internal teams. The role requires strong communication skills and experience in managing large-scale projects across various functions within Fortune 100 companies.