Top Customer Success Jobs

Reposted 7 Days AgoSaved
In-Office
New York, NY, USA
Senior level
Senior level
Artificial Intelligence • Information Technology
The Strategic Customer Success Lead manages strategic accounts, ensuring value delivery, advising on AI strategies, and collaborating cross-functionally for customer success.
Top Skills: AIMarketing TechnologySaaS
Reposted 7 Days AgoSaved
Remote
US
Mid level
Mid level
Software
As a Customer Success Manager, you will drive adoption and revenue growth for AI solutions, manage Enterprise accounts, and ensure customer success through strategic execution and relationship management.
Top Skills: AIAPIsLlmsSaaSTechnical Platforms
Reposted 7 Days AgoSaved
Remote
United States of America
Expert/Leader
Expert/Leader
Healthtech
The Customer Success Manager will cultivate relationships with healthcare clients, ensuring satisfaction and retention while overseeing post-sale processes and performance metrics.
Top Skills: ExcelMicrosoft OutlookMicrosoft PowerpointMicrosoft Word
Reposted 7 Days AgoSaved
In-Office or Remote
West, TX, USA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Healthtech
Manage day-to-day relationships for assigned healthcare clients, drive retention and expansion, run business reviews, advocate for clients internally, and collaborate with cross-functional teams to ensure successful implementation and outcomes.
Reposted 7 Days AgoSaved
Hybrid
Riviera Beach, FL, USA
Mid level
Mid level
Aerospace • Artificial Intelligence
Manage end-to-end customer onboarding, implementation, and adoption of drone inspection systems. Lead technical demonstrations, troubleshoot integrations, ensure safety and regulatory compliance, support POCs and sales, track utilization and ROI, and collaborate cross-functionally to scale deployments.
Top Skills: Compliance And Reporting ToolsDrone Application DevelopmentDrone PayloadsDrone SystemsOrbit AiReal-Time Leak Detection
Reposted 7 Days AgoSaved
In-Office or Remote
New York, NY, USA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Software
Manage customer portfolio, driving success by advising on B2B purchasing, fostering engagement, and developing client relationships across various sectors.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow Workflow Management Tools
Reposted 7 Days AgoSaved
In-Office or Remote
2 Locations
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Software
The Customer Success Manager will oversee client relationships, ensure customer satisfaction, drive adoption of Zip's platform, and collaborate with internal teams to enhance customer success.
Top Skills: ClmCoupa)Erp (NetsuiteGrcHris (Workday)JIRAServicenow
Reposted 7 Days AgoSaved
Remote or Hybrid
US
Mid level
Mid level
Mobile • Security • Software • Cybersecurity
Manage a team of Customer Success Managers to drive renewals, expansions, and upsells, ensure client health, and develop sales strategies.
Top Skills: Salesforce
Reposted 7 Days AgoSaved
Remote
USA
100K-117K Annually
Senior level
100K-117K Annually
Senior level
eCommerce • Marketing Tech • Software
Drive success for high-growth enterprise customers by ensuring they achieve maximum value from Postscript's SMS marketing platform, build relationships, and deliver strategic guidance.
Top Skills: Ai ToolsE-CommerceSaaS
Reposted 7 Days AgoSaved
In-Office or Remote
Austin, TX, USA
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
Serve as primary contact for strategic retail customers, driving retention, adoption, and expansion through executive relationship-building, account planning, cross-functional coordination, and Executive Business Reviews. Advocate for customers internally, support professional services and projects, identify growth opportunities, track customer data and outcomes, and meet retention, adoption, and growth targets.
Top Skills: CRMSalesforce
8 Days AgoSaved
In-Office
New York City, NY, USA
150K-170K Annually
Mid level
150K-170K Annually
Mid level
Artificial Intelligence • Marketing Tech • Sales • Software
Manage end-to-end relationships with enterprise, multi-location home services customers. Lead structured onboarding, implementation planning, and rollout execution. Drive adoption across voice, SMS, and email, coordinate cross-functional teams, document workflows and requirements, run frequent customer calls, and support expansion while traveling to customer sites monthly.
8 Days AgoSaved
Hybrid
2 Locations
Senior level
Senior level
Artificial Intelligence • Generative AI
Build and scale the operating system for AI Deployment Management CSM: define metrics, compensation, segmentation, capacity and health models; create dashboards and cadences; analyze performance and partner with RevOps, GTM, and Finance to drive adoption, retention, and revenue growth.
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8 Days AgoSaved
Hybrid
New York, NY, USA
100K-130K Annually
Mid level
100K-130K Annually
Mid level
Blockchain • Financial Services • Cryptocurrency
Manage a portfolio of mid-market B2B SaaS customers across the Americas to drive retention, mitigate risk, and grow expansion. Serve as strategic advisor, run business reviews, lead renewals, build account plans, monitor usage/health, and collaborate with Sales, Product, and Solutions to align platform capabilities to customer goals and demonstrate measurable value.
8 Days AgoSaved
Remote
United States
28-28 Hourly
Mid level
28-28 Hourly
Mid level
Fitness • Software
Serve as primary post-sale contact for new VIP clients, guide onboarding, answer program questions, coordinate escalations, support retention, identify renewal and upsell opportunities, and work with internal teams to maintain client engagement and satisfaction.
Top Skills: CRMProject Management Tools
8 Days AgoSaved
In-Office
Santa Clara, CA, USA
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Automotive • Logistics
Build and lead a Customer Success team to manage onboarding, deployments, and ongoing accounts for B2B hardware customers. Serve as primary customer contact, coordinate cross-functional issue resolution, track KPIs, drive adoption and renewals, recruit and develop staff, and create scalable processes and documentation to support growth.
Top Skills: ConfluenceHubspotJIRAZapier
8 Days AgoSaved
Remote
USA
95K-95K Annually
Junior
95K-95K Annually
Junior
Cloud • Marketing Tech • Sales • Software
Manage a pooled book of SaaS accounts to drive onboarding, adoption, retention, and growth. Deliver onboarding, training, integrations, and strategic business conversations. Use data from Planhat, Salesforce, and Gong, promote self-serve resources, identify upsell opportunities, and partner with Account Management to influence renewals and expansion.
Top Skills: Ai ToolsAPIsCrm IntegrationsGongPlanhatSalesforce
8 Days AgoSaved
In-Office
78132, New Braunfels, TX, USA
31-34 Hourly
Junior
31-34 Hourly
Junior
Cloud • Information Technology • Professional Services • Social Impact • Software • App development • Data Privacy
Primary contact for assigned customers guiding implementation, training, and high-level support of LCPtracker. Manage accounts, document outcomes, perform account analysis, and act as customer advocate. Lead projects, maintain functional product knowledge, meet SLA response expectations, and support retention through relationship building and proactive enablement. Attend required trainings and company events.
Top Skills: AgileLcptracker
8 Days AgoSaved
In-Office
78132, New Braunfels, TX, USA
23-27 Hourly
Entry level
23-27 Hourly
Entry level
Cloud • Information Technology • Professional Services • Social Impact • Software • App development • Data Privacy
Partner with Customer Success Managers to support software implementation and ongoing account management for LCPtracker clients. Gather requirements, document processes, analyze data, create Salesforce cases/PDRs, maintain client relationships, and participate in internal projects and trainings to ensure compliance and customer satisfaction.
Top Skills: LcptrackerMicrosoft 365Salesforce
Reposted 8 Days AgoSaved
Hybrid
Atlanta, GA, USA
70K-100K Annually
Mid level
70K-100K Annually
Mid level
Artificial Intelligence • Healthtech • Software • Financial Services • Automation
The Customer Success Manager will oversee onboarding, relationship management, issue resolution, and process building for SMB dental practices, driving satisfaction and retention.
Top Skills: ChurnzeroGainsightHubspotIntercom
8 Days AgoSaved
Remote
United States
130K-130K Annually
Mid level
130K-130K Annually
Mid level
Cloud • Security • Software
Serve as post-sales primary contact for enterprise customers, driving onboarding, adoption, success planning, issue resolution, training, advocacy, and account expansion while coordinating cross-functional teams.
Top Skills: AppsecAWSAzureContainersDevsecopsGCPLinuxSupply Chain SecurityVulnerability Management
8 Days AgoSaved
Remote or Hybrid
USA
210K-230K Annually
Senior level
210K-230K Annually
Senior level
Artificial Intelligence • Healthtech • Software
Lead and scale Arbital Health's Customer Success organization to drive retention, expansion, and ARR growth. Build Director-level leaders and teams, implement scalable CS processes, tools, and metrics (NRR, GRR, CSAT), manage renewal and expansion forecasts, and serve as executive sponsor for strategic accounts while partnering cross-functionally with Sales, Product, Delivery, and Marketing.
Top Skills: Analytics ToolsCRMCustomer Success Platforms
8 Days AgoSaved
In-Office
Boston, MA, USA
110K-164K Annually
Senior level
110K-164K Annually
Senior level
Information Technology • Machine Learning • Natural Language Processing • Security • Software • Analytics • Cybersecurity
Administer, optimize, and support Recorded Future's Gainsight platform: configure rules, health scores, CTAs, playbooks, journeys, reports and automations; lead enhancement projects; manage support queues; partner cross-functionally to translate business requirements into scalable solutions and maintain documentation, testing, and governance.
Top Skills: GainsightGainsight Journey OrchestratorGongOutreachSalesforce
8 Days AgoSaved
In-Office
Redwood City, CA, USA
Mid level
Mid level
Artificial Intelligence • Food • Logistics • Software
Own a book of accounts from onboarding through renewal and expansion. Run kickoffs, drive time-to-value, manage multi-stakeholder rooms, forecast renewals, surface expansion opportunities, and build tooling/automations to scale customer success.
8 Days AgoSaved
Hybrid
New York, NY, USA
100K-160K Annually
Mid level
100K-160K Annually
Mid level
Artificial Intelligence • HR Tech • Software • Automation
Serve as primary customer contact to ensure smooth onboarding, adoption, and retention. Build product expertise, run trainings/webinars, monitor health metrics, identify pain points, advocate to product/engineering, and work with sales on upsell opportunities.
Top Skills: AISlackSQLTypescript
8 Days AgoSaved
Remote
USA
81K-110K Annually
Senior level
81K-110K Annually
Senior level
Cloud • Information Technology • Other • Security • Software
Manage onboarding, implementation, and lifecycle account management for small-to-mid enterprise and retail clients. Build and maintain client relationships, perform account health assessments, document requirements and meetings, prepare status reports, coordinate QA/testing, manage support systems and strategic projects, and provide after-hours/emergency support as needed.
Top Skills: Cloud ComputingExcelIt InfrastructureIt Managed ServicesItilMS OfficeSsae 16
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