Top Customer Success Jobs

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

The Customer Success Manager at Maze will drive user adoption, support mid-market customers in research practices, and own renewal strategies. The role involves educating clients on the product, analyzing customer usage, and advocating for client needs within the company. Additionally, the manager will lead executive reviews and identify opportunities for account expansion.

The Automation Engineer will develop and improve automation processes for Starlink's customer experience and support, collaborating with technical teams and managing stakeholder requests.

The Customer Experience Engineer will lead technical onboarding, guide customers on ECAD workflows, and identify expansion opportunities while supporting their adoption of AllSpice.

As a Customer Success Manager, you will build relationships, drive customer satisfaction, manage issues, and ensure product adoption post-implementation.

Drive scaled customer outcomes in an AI-enabled, automation-first PLG environment by owning adoption, renewals, migrations, and expansion. Use product data and platform tools to monitor customer health, identify risks and upsell opportunities, enable customers through self-service and documentation, and act as the internal Voice of the Customer to support retention and value realization.

As the first Customer Success hire, you will build processes and systems to support a high-performing customer lifecycle, manage technical issues, and expand contracts while becoming an expert in cross-border compliance.

Drive adoption and success for a portfolio of top-tier accounts, build relationships, provide support, and identify growth opportunities.

The Client Success Director ensures client success by overseeing the adoption and scaling of the banking platform, coordinating delivery and support teams, and managing client relationships for optimal outcomes and satisfaction.

The Client Success Account Manager at Axios oversees account management for growth accounts, ensuring client satisfaction and driving retention through strategic media planning and collaboration with internal teams.

The Technical Customer Success Manager will support customers post-sale, assisting with onboarding, troubleshooting, and providing feedback to product teams.

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

The Customer Success Manager will oversee onboarding, compliance, operational support, and customer satisfaction for clients while managing multiple projects.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Principal Customer Success Account Manager leads customer engagement and ensures value from Vertex tax solutions, optimizing usage, driving renewals, and collaborating across teams while managing key programs and potentially a team.

As a Customer Success Manager, you'll support clients by diagnosing issues, driving product adoption, and maintaining strong relationships across technical workflows and customer needs.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

Manage client engagements, support software product development, lead user training, and build relationships with clients to ensure effective implementations and growth opportunities.

As a Customer Success Manager, you'll support restaurant partners through onboarding, troubleshooting, and improving customer processes while documenting feedback for product development.

As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.

Manage advertiser accounts, ensuring success through relationship building, campaign execution, data analysis, and collaboration with internal teams to enhance performance.

The Customer Success Platform Manager at Extreme Networks will manage ChurnZero, develop workflows, ensure data integrity, and train CSMs to enhance customer success operations.

The Senior Customer Success Manager role involves managing customer relationships, leading onboarding, ensuring customer satisfaction, and driving renewals and expansions for Onshape's cloud-native CAD platform.

Manage relationships for mid-market customers to drive adoption, retention, and expansion. Conduct QBRs, track renewals, forecast account risk, analyze usage data to identify churn or upsell opportunities, coordinate cross-functional resources, and recommend programs to increase product adoption and value.