Top Customer Success Jobs

The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.

The Client Solutions Advisor works with customers to drive product usage and adoption, provide training and support, generate new sales opportunities, and ensure customer satisfaction. Responsibilities include delivering training, problem solving, and fostering relationships with key decision makers while managing a territory.

The Sr Social Responsibility Specialist is responsible for managing Columbia Sportswear’s social and environmental compliance program in Asia, focusing on ethical treatment of workers and proactive engagement with suppliers. Key duties include scheduling assessments, training vendors, and developing partnerships to improve standards and drive corporate responsibility initiatives.

As a Senior Associate in Client Operations Management, you will conduct detailed research and data analysis on complex property loans, ensure high client satisfaction, and apply findings to enhance workflow and operations. Your role involves interacting with clients, leveraging advanced tools and resources, and adhering to company standards.

As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.

The Affiliate Contract Integration Specialist coordinates the contracting process between affiliates, internal teams, and stakeholders, ensuring accurate onboarding with carriers. They draft uplift plans, track performance metrics, facilitate meetings for smooth integration, and implement process improvements within the Contracting Department.

The Customer Success Associate, Interactive will deliver technical services, assist with customer onboarding, manage accounts, and provide guidance to ensure product utilization and customer loyalty. The role involves fieldwork with up to 70% travel and collaboration with multiple teams for support and product implementation.