Top Customer Success Jobs
Personalis is open to applicants who may not see a specific role that matches their skills but believe they can contribute to the company. The company focuses on personalized cancer management and seeks talented individuals to join its teams.
The Client Success Manager is responsible for managing client relationships, enhancing client satisfaction, and driving organic growth through effective communication and strategic planning. They will serve as the primary liaison between clients and RxSense, ensuring clients' business objectives are met while also advocating for them within the company. Responsibilities include relationship development, contract management, and execution of strategic account plans.
The Senior Customer Success Manager will drive positive outcomes for customers by managing their entire journey from onboarding to activation and upsell, ensuring they receive exceptional value and advocating for their needs to product teams. The role emphasizes building long-term partnerships rather than transactional relationships, amid an exciting environment focused on AI applications.
The Senior Quality Control NGS Specialist leads method optimization and validation efforts for NGS-based QC assays. Responsible for troubleshooting, specification setting, data trending, compliance with FDA and GMP, and overseeing automated/manual assays. The role includes maintaining production records, supporting quality inquiries, and preparing test samples.
The Billing Specialist manages client billings and processing in the Finance Department, ensuring timely and accurate invoicing per client instructions. Responsibilities include auditing transactions, maintaining client communications, and assisting with accounts receivable tasks. The role requires strong attention to detail and proficiency in accounting software.
The Support Hero provides technical assistance and support to Agorapulse clients via email and chat, identifies problems for the technical team, maintains product knowledge, participates in team meetings, and contributes to improving help materials.
Beacon Digital invites those interested to submit a general interest form for potential future roles. The company emphasizes a collaborative workplace culture and is dedicated to helping B2B companies improve marketing efficiency and lead generation through a broad range of services, including digital marketing strategies, SEO, and email marketing.
The Customer Success Manager/Sr. Customer Success Manager at Nooks will be responsible for transforming sales reps' manual tasks into automated processes using AI tools and collaboration. They will focus on improving sales pipeline efficiency and productivity through automation and real-time analytics. The role involves working with a fast-growing team and contributing to the growth of Nooks' sales platform.
The Payer Enrollment Specialist is tasked with credentialing healthcare providers, ensuring accurate submission of applications to government agencies and managing timelines for re-appointments. This role involves communication with hospital teams, database maintenance, and resolving application issues.
As VP of Customer Experience, lead and develop customer experience strategies, manage the customer success team, ensure proactive customer engagement, and drive operational improvements to enhance customer satisfaction and retention. Foster relationships with key clients and collaborate with cross-functional teams to align customer initiatives with business goals.
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