Top Customer Success Jobs
The Customer Experience Coordinator at PatientPoint in Tampa, FL, is responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. They serve as the primary contact between the company and local practices within Health Systems and Large Physician Groups.
As a Digital Customer Success Manager at Canva, you will enhance customer relationships by ensuring users derive value from products, managing renewals, and utilizing data to identify risks of churn. You'll implement scalable processes and engage with a portfolio of accounts to improve retention rates.
The Customer Experience Agent will enhance user experience through process improvement and problem-solving, handling customer inquiries about payments, orders, and shipments. The role involves becoming an expert on Whatnot’s systems and working collaboratively across departments to ensure customer satisfaction and resolve issues effectively.
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As the Director of Customer Success, you will lead the Customer Success team, drive performance and growth, ensure customer satisfaction, and manage key business metrics like NDR and NPS. You'll develop customer success strategies, analyze metrics, foster stakeholder relationships, and optimize internal processes for effective customer engagement.
The Recruitment & Outreach Specialist will enhance diversity-focused recruitment processes at NOS, collaborate with internal and external teams, and develop talent pipelines. Responsibilities include driving outreach strategies, engaging diverse candidate pools, managing recruitment events, and maintaining tracking systems to assess progress toward DEIA goals.
The Collections Specialist will manage accounts receivable, handle invoicing, follow up on unpaid invoices, apply cash received, and assist with monthly bank reconciliations and account analysis. They'll interact daily with clients and support the CFO and Controller during the annual audit.
The Director of Client Services is responsible for leading strategies to enhance client service operations, managing relationships, driving continuous improvement, and overseeing service delivery. This role requires strong leadership to ensure efficient resolution of client issues, implement best practices, and analyze performance data for improvement.
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As a Principal Client Relationship Manager, you will develop and maintain strong relationships with key clients, ensuring their needs are met and driving long-term value. This involves proactive engagement, strategic planning, and collaboration to enhance client satisfaction, retention, and identify new business opportunities.
As a Client Success Director at IMO Health, you will enhance client relationships with healthcare providers, driving the adoption and value of clinical data solutions. Your role involves understanding clients' business needs, ensuring satisfaction and retention, identifying growth opportunities, and resolving critical issues, all while collaborating with internal teams to promote customer success.
The Customer Success Associate is responsible for nurturing customer relationships with a focus on product adoption and retention. This role includes providing technical support, managing renewals, and aligning customer needs with company solutions while tracking progress effectively.
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