Collections Specialist

Posted 14 Days Ago
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New York, NY
Hybrid
Junior
Legal Tech • Professional Services • Software • Business Intelligence • Consulting
Expert Institute is a high growth start-up that has been disrupting the legal-tech space since 2010.
The Role
The Collections Specialist will manage accounts receivable processes, including sending invoices, following up on unpaid bills, cash application, and monthly evaluations. Daily client communication is vital, along with assistance during audits and handling journal entries. This role requires detail-oriented work and independent decision-making in a fast-paced environment.
Summary Generated by Built In

Company Description

Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.

Job Description

We’re looking for a professional and driven Collections Specialist to join the Finance team. This role reports directly to the Controller and will work closely with the other members of the finance and operations teams. The Collections Specialist will work primarily on accounts receivable and collections, which is an integral part of our business model. The role also encompasses other elements of daily processing, monthly closing, and account analysis as well as daily communication with clients.

RESPONSIBILITIES: 

  • Accounts Receivable

    • Sending out monthly invoices

    • Following up on unpaid invoices

    • Generating Invoices in the Accounting system

    • Cash application of all payments received

    • Interacting with clients on Billing questions

    • Monthly Evaluation of allowance for bad debts

  • Daily client interactions (both phone and email)

  • Cash receipts transactions daily spreadsheet and journal entry

  • Other monthly and quarterly journal entries as needed

  • Monthly Bank reconciliations

  • Assist CFO and Controller with annual audit

  • Ad Hoc Projects

Qualifications

  • Bachelor’s Degree in Accounting or Finance

  • Internship to 3 years of relevant experience in Accounts Receivable/Collections

  • Intermediate to advanced MS Office skills (Excel, Word, PowerPoint, Outlook)

  • Experience with Salesforce and/or Sage Intacct is a plus

  • Ability to work independently in a fast-paced environment

  • Must be a strong communicator both written and verbally

  • Excellent organization skills, detail oriented and self-motivated

  • Comfort speaking with clients over the phone / Zoom and client service attitude

  • Ability to handle sensitive and confidential information

Additional Information

All your information will be kept confidential according to EEO guidelines.


Total Compensation: 60k-85k

What the Team is Saying

Austin
Nora
Chelsea
Meredith Kalberer
Celia
Bill
Jason
The Company
Milwaukee, WI
185 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.

We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.

Our team is composed of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for the brightest talent to join our team.

Why Work With Us

Expert Institute is a team of born innovators making an impact on the legal-tech industry. We are focused on creating a truly fantastic culture with meaningful team values. Our employees are our greatest assets, and we believe in providing the support and guidance to help our employees grow, and position them for success throughout their career.

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Expert Institute Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Milwaukee, WI
New York, NY
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