Top Customer Success Jobs
As a Law Enforcement Response Specialist at MediaLab, you will handle legal requests and processes from law enforcement agencies, maintain records, and ensure compliance with legal standards. You will also contribute to refining internal procedures and work closely with cross-functional teams for effective communication. This role requires discretion, problem-solving skills, and the ability to handle sensitive information professionally.
The Trust & Safety Specialist will investigate safety incidents, manage escalated support tickets, and develop expertise in Instawork's Community Guidelines. Responsibilities include improving operational workflows, following up on incidents, and utilizing data for problem-solving. This role requires exceptional communication skills and the ability to work non-traditional hours.
Sword Health is looking for a Customer Success Manager to join their dynamic team. The role involves managing the end-to-end client lifecycle, building relationships with customers, and driving Sword's clinical and economic outcomes. The ideal candidate will be organized, detail-oriented, and passionate about delivering better healthcare.
An Implementation Specialist I will develop and implement course content, collaborate with project teams to deliver innovative materials, format content according to project specifications, and maintain course content using established systems. The role involves using various software tools and participating in project planning and problem-solving.
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The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.
The Customer Success Operations Manager executes customer-related analysis and effectively troubleshoots customer-reported issues. They support reporting and monitoring of customer satisfaction through KPI development and analysis. The role involves collaborating with internal teams, troubleshooting customer-reported issues, and communicating insights with the Customer Success team.
The Senior Client Partner will manage the full sales cycle, developing relationships with clients to understand their business goals and drive revenue growth. This role involves strategic account planning, salesmanship, and collaboration with internal teams to ensure high-quality creative output and meet annual revenue targets.
The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.
The Sr. Manager of Customer Experience will lead a team to enhance customer support for Eko's hardware and software products. Responsibilities include developing automated processes, motivating the team, analyzing data for customer insights, and collaborating across functional teams to drive improvements in customer satisfaction and product experience.
The Output Processing Specialist will manage high-volume print jobs and mailings, ensuring regulatory compliance while operating intelligent inserters and printers. Responsibilities include processing incoming mail and providing customer service. The role requires physical capability to lift and handle heavy loads and offers a collaborative, supportive work environment.
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