Top Customer Success Jobs
The Client Manager at Interbrand acts as a key communicator and collaborator, managing key accounts/projects. Responsibilities include supporting senior managers, maintaining communication with clients and internal teams, nurturing strategic content, and ensuring projects are on budget and delivered on time.
The Technology Procurement Specialist at Collective Health will develop category sourcing strategies, lead vendor evaluation and selection processes, negotiate agreements, manage SaaS tools, and build relationships to support strategic sourcing objectives.
The Bilingual Customer Experience Representative provides exceptional support to small business buyers through various communication channels including email, phone, and chat. Responsibilities include addressing customer inquiries, submitting improvement suggestions, troubleshooting accounts, and ensuring smooth transactions, all while maintaining a positive and proactive customer experience.
The Client Success Associate will support client implementations, provide ongoing customer support, assist with workflow customization, train users on the Valer platform, and develop strong relationships with clients. This role requires strong communication skills and a problem-solving mindset.
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
As a Controls Management Specialist, you'll manage IAM processes, ensure timely execution of security deliverables, and facilitate user account provisioning while collaborating with various teams to address access-related issues. Participation in the on-call rotation is required, focusing on maintaining security compliance across the organization.
The Operations Support Specialist at Cryoport, Inc. is responsible for ensuring the timely delivery of medical supplies to patients. Key tasks include managing the booking orders in the CRYOPDP System, maintaining accurate shipment records, generating status reports, and providing exceptional customer support while coordinating with internal and external stakeholders.
The Client Experience Associate at Farther will support the WealthFactor team by managing client documentation, ensuring compliance, and assisting with portfolio accounting and financial planning. Responsibilities include handling client communications, organizing meetings, and maintaining accurate client records, all while providing a personalized wealth management experience.
The Logistics Specialist will manage and coordinate import/export shipments, ensuring compliance with international regulations. Responsibilities include preparing shipping documents, liaising with logistics partners, monitoring shipment status, resolving customs issues, and maintaining records. This role contributes to optimizing logistics strategies for efficiency and cost-effectiveness.
The role involves answering customer inquiries via live chat, addressing website navigation issues, and providing administrative support to the customer service team. Responsibilities include building relationships with customers, promoting client products and services, and maintaining a professional image while achieving performance standards.
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