Top Customer Success Jobs

The Client Partner will manage and grow enterprise client accounts in the gaming and entertainment sectors. Key responsibilities include developing commercial strategies, setting growth targets, and building long-term client relationships while collaborating with creative teams to deliver tailored solutions.

The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.

The Manager of Broker and Policyholder Services leads a team of Customer Experience Representatives, ensuring quality contact resolution and enhancing overall customer experience. Responsibilities include performance analysis, team management, collaboration with departments, and adherence to compliance standards. The role involves strategy development for team engagement and customer satisfaction while managing various operational aspects.

The Logistics Client Support Representative will assist customers in logistics processes, including managing shipments, providing tracking updates, and ensuring customer satisfaction. Additional responsibilities include creating customer profiles, coordinating with other departments, and handling customer inquiries effectively.

As a Quality Control EM/UM and Contamination Specialist, you will oversee the Environmental and Utility Monitoring programs, analyze data trends, lead investigations, and ensure compliance with regulatory standards. You’ll also mentor site staff, manage sampling, and contribute to projects aimed at improving contamination control within a biopharmaceutical manufacturing environment.

As a Customer Success Specialist at Street Context, you'll onboard and educate users, communicate new features, gather feedback, and implement user engagement strategies. Your role involves minimizing churn, supporting pilots, and creating content tailored for users. Collaboration with account management and product teams is key to advocating for user needs and enhancing their experience with the product.

The Customer Success Manager will drive customer adoption, retention, and upsell by providing impactful solutions, managing enterprise accounts, and facilitating cross-functional collaboration. Key responsibilities include delivering onboarding experiences, mitigating risks, and engaging with C-suite executives to enhance customer experience.