Top Customer Success Jobs
Verify content accuracy, edit data content, report patterns of issues, test tools, work with cross-functional teams
Operations Specialist role involving the deployment and retrieval of shared electric vehicles, supporting partnerships with cities, and battery management operations. Requires operating a van, maintaining communication with the team, vehicle repair and maintenance, and supporting warehouse flow. Must be at least 21 years old with a valid driver's license and good driving record. Ability to work various shifts, lift up to 65lbs, operate a pallet jack, and follow instructions. Hourly rate $21.00.
The Senior Client Solutions Associate will engage with clients to offer custom solutions, manage end-to-end project processes, recruit experts, ensure client satisfaction, and uphold compliance standards. The role emphasizes collaborative work, client service excellence, and the nurturing of newer professionals.
Featured Jobs
Mammoth Biosciences invites applicants to submit their resumes for unspecified roles within the company. They emphasize their focus on finding a fit for candidates who resonate with their mission in biotechnology and CRISPR technology development.
ArsenalBio invites talented individuals to submit their CVs for future roles that match their background. They offer a comprehensive benefits package and a mentorship program for career development, focusing on well-being at work and home.
The role involves managing client tickets via email and phone, ensuring timely resolutions to customer inquiries and issues. It requires building strong client relationships and collaborating with the tech team to resolve technical issues. A deep understanding of email marketing and the Brevo platform is essential.
The Issue Resolution Specialist supports Sunnova's Customer Operations by resolving customer issues, handling escalated cases, educating clients on contracts and solar systems, and collaborating with various departments. Responsibilities include investigating customer complaints, analyzing billing, and preparing contract alterations such as rewrites and amendments.
The Head of Customer Success will lead the team to develop and implement strategies that enhance customer satisfaction and retention. Responsibilities include mentoring staff, tracking performance metrics, collaborating with various departments, and creating customer success documentation. The role also involves maintaining customer relationships and staying updated on industry trends.
The Manager of Client Services oversees day-to-day operations for the Client Services teams, ensuring exceptional customer support. Responsibilities include managing recruitment, training initiatives, customer feedback strategies, and fostering strong relationships with customers and stakeholders to drive engagement and satisfaction.
Seeking a Senior Director of Customer Experience to lead customer experience journey utilizing technology and hands-on customer care. Must have expertise in healthcare, eCommerce, and dietary supplements sectors. Responsible for delivering best-in-class experiences to customers, developing comprehensive strategies, and collaborating with cross-functional teams. Requires critical thinking, problem-solving skills, and continuous improvement mindset.
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