Top Customer Success Jobs

The Business Intelligence Specialist for FinOps Lending at Block is responsible for creating, managing, and delivering business intelligence solutions, including reports and dashboards, while ensuring data integrity and cleanliness. The role involves collaboration with various teams, interpreting business requests, and presenting insights that support decision-making in alignment with banking partners' requirements.

The Event Representative is responsible for market engagement by connecting with customers and stakeholders at community events, building relationships, achieving sales goals, and representing the company at various functions. Key responsibilities include coordinating events, promoting brand visibility, and conducting sales activities.

In this role, you will manage a portfolio of nonprofits, facilitating their adoption of the monday.com platform through training sessions and workflow implementation. You will also collaborate with organizational stakeholders to develop creative partnerships, enhance nonprofit success, and leverage data to monitor performance effectively.

The EVR Customer Care Representative will manage inbound calls regarding SambaSafety's software and assist users with diagnosing and resolving technical issues. Additional responsibilities include email support, outbound customer contact, and other department-related tasks. Strong customer service and communication abilities are essential, along with proficiency in Microsoft Office.

As a Customer Success Manager, you will ensure clients achieve desired outcomes using the elluminate platform, fostering customer satisfaction and retention. Responsibilities include managing the customer lifecycle, collaborating with client leadership, addressing customer feedback, and contributing to revenue generation through renewals and upsells.

The Customer Success Manager will drive customer satisfaction by building long-lasting relationships, guiding customers through platform value realization, driving renewals, and identifying upsell opportunities. Responsibilities include collaborating with internal teams, managing a portfolio of enterprise clients, using data for customer conversations, and implementing best practices in customer success.

The Customer Account Manager will develop and maintain relationships with Federal, State & Local government and Higher Education clients, ensuring customer satisfaction and subscription renewals. Responsibilities include onboarding, strategic account management, identifying expansion opportunities, and coordinating with various internal teams for account retention.