Top Customer Success Jobs

The Founding CSM will lead post-sale experiences, manage customer onboarding, retention, and expansion while creating playbooks to enhance customer success at Endless Commerce.

The Client Success Specialist connects with vendors for transaction confirmations, assists stalled applicants, and collaborates with senior leadership while ensuring customer service excellence.

Manage and grow client relationships post-sale to retain and renew contracts. Serve as single point of contact, coordinate escalations, advise on IT solutions, run QBRs, monitor billing, negotiate renewals, and drive client satisfaction and revenue growth.

The role focuses on managing customer success post-implementation, ensuring adoption of the platform, facilitating engagement, and identifying expansion opportunities while collaborating with cross-functional teams.

The Customer Success Manager will engage with Nevis' users, gather feedback, enhance product use, and collaborate with teams to improve services and tools.

As a Customer Success Manager at Nevis, you'll enhance client relations, drive product engagement, collect feedback for product development, and support Registered Investment Advisors in using Nevis's AI platform effectively.

Manage client onboarding, training, and ongoing success; assist with initial Shopify integrations; coordinate with Support, Warehouse, and Sales; handle chat/ticket/email support; manage customer projects via portal; support escalations and maintain SQF food safety continuity.

Manage day-to-day low-to-medium revenue client accounts, onboard and train customers, provide world-class support via chat/tickets/email, coordinate with Support/Warehouse/Sales, optimize customer use of the Shipfusion portal, and manage projects through the company portal.

The Client Success Partner manages client relationships, ensures successful use of Gartner services, and drives client satisfaction and retention through effective engagement and communication.

The Client Success Associate ensures that clients receive value from Gartner's services by understanding their business challenges and facilitating their engagement with relevant resources. Responsibilities include onboarding clients, demonstrating products, and collaborating with sales teams to maximize client satisfaction.

Manage a portfolio of property management clients to drive product adoption, compliance, engagement, retention, and revenue. Serve as primary client contact, conduct strategic reviews, coordinate onboarding/training, monitor dashboards, execute compliance improvement plans, collaborate cross-functionally, conduct onsite visits, and report on portfolio health and metrics.

Manage end-to-end relationships for a portfolio of logistics and supply-chain customers: onboard, drive adoption, run strategic check-ins, translate feedback into product requests, identify expansion opportunities, and coordinate cross-functional teams to maximize retention and growth.

As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.

The Customer Success Specialist will manage customer accounts, drive satisfaction, ensure product adoption, and handle inquiries while maintaining accurate records and supporting renewals.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

The Customer Success Manager will onboard and support customers using AI creative tools, ensuring successful integration and adoption of Krea's products.

As a Customer Success Engineer, you will provide technical support, troubleshoot issues, collaborate with teams, and create resources to enhance customer experiences.

Support customer operations, aftermarket services, and cross-functional teams by managing service/repair requests, spare parts fulfillment, and order processing. Develop and analyze operational reports and KPIs, maintain CRM/ERP data integrity, support inventory forecasting, and drive process improvements. Coordinate with Finance, Revenue/Sales Ops, Supply Chain, and subsidiaries to enhance customer experience and operational efficiency.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Manage a portfolio of 50–70 enterprise accounts (~$2.5M ARR), drive adoption, retention, and expansion by partnering with C-suite stakeholders, defining measurable outcomes, leading renewals, coordinating cross-functional resources, and maintaining account health and forecasting in ChurnZero and Salesforce.

The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.

The Customer Success Manager ensures clients maximize value from ECFX products through relationship management, technical support, and proactive problem-solving.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.