Top Customer Success Jobs

The Customer Success Specialist will manage customer accounts, drive satisfaction, ensure product adoption, and handle inquiries while maintaining accurate records and supporting renewals.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

The Customer Success Manager will onboard and support customers using AI creative tools, ensuring successful integration and adoption of Krea's products.

The Senior Customer Success Manager will lead customer onboarding and advocate for customer needs, ensuring successful engagement and adoption of the product.

As a Customer Success Engineer, you will provide technical support, troubleshoot issues, collaborate with teams, and create resources to enhance customer experiences.

Support customer operations, aftermarket services, and cross-functional teams by managing service/repair requests, spare parts fulfillment, and order processing. Develop and analyze operational reports and KPIs, maintain CRM/ERP data integrity, support inventory forecasting, and drive process improvements. Coordinate with Finance, Revenue/Sales Ops, Supply Chain, and subsidiaries to enhance customer experience and operational efficiency.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

Remote Client Success Manager owns 20–40 Amazon client accounts end-to-end: onboarding, strategy, weekly performance analysis, and retention. Coordinate daily with PPC strategists, execute structured processes, log changes, escalate issues quickly, and maintain 2-hour business-hour responsiveness. Operate in a fast-paced agency environment using Amazon and analytics tools to drive profitability and prevent churn.

Manage a portfolio of 50–70 enterprise accounts (~$2.5M ARR), drive adoption, retention, and expansion by partnering with C-suite stakeholders, defining measurable outcomes, leading renewals, coordinating cross-functional resources, and maintaining account health and forecasting in ChurnZero and Salesforce.

The Customer Success Manager will oversee the customer lifecycle, ensuring satisfaction and retention, identifying expansion opportunities, and delivering training and value to clients in the medical imaging sector.

The Customer Success Manager ensures clients maximize value from ECFX products through relationship management, technical support, and proactive problem-solving.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

The Mid-Market Customer Success Manager at BrightHire oversees a portfolio of customers, driving engagement from implementation to renewal while ensuring customer satisfaction and value realization. The role requires autonomy, data fluency, strong communication skills, and collaboration across teams to optimize customer outcomes.

Manage a portfolio of consumer goods, F&B, and retail customers to drive adoption of the GoSpotCheck platform. Lead onboarding, training, strategic planning, and Executive Business Reviews. Use data, SQL, and advanced Excel to surface recommendations, track health scores and retention metrics, and identify expansion opportunities. Build executive relationships and demonstrate ROI while coordinating cross-functional support.

Manage a book of existing self-serve and enterprise customers as primary post-go-live contact. Drive adoption, monitor account health, conduct check-ins, support onboarding, coordinate escalations, identify retention and expansion opportunities, and collaborate with Sales, Support, Billing, Implementation, and Technical teams to maximize customer value and revenue.

Own a portfolio of enterprise accounts post-implementation to drive adoption, retention, and expansion of Relevance AI's platform. Build executive and champion relationships, identify new use cases, lead strategic AI transformation roadmaps, assess customer health and risk, and partner with Solutions Architects and Sales to deliver renewal and growth, measured by NRR/NDR.

As a Customer Success Manager, you'll guide upmarket customers in security compliance using Vanta's solutions, managing a portfolio of customers and ensuring their success.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Customer Success Manager will drive AI adoption across industries, partnering with complex customers to optimize the use of Anthropic's technology, guide product integration, and enhance customer relationships for maximum business impact.

This role involves building strong customer relationships, aligning Five9 solutions to client goals, and collaborating with internal teams for customer success.

Owner of strategic relationships for large, multi-national employer partners. Develop account strategies, lead C-suite conversations, present data-driven VOI/ROI, align product roadmap, drive engagement, mitigate risks, and collaborate cross-functionally to ensure renewals and customer success.

The Junior Customer Success Manager is responsible for developing relationships with customers, addressing concerns, presenting solutions, and coordinating sales efforts to drive product value.

As a Customer Success Representative, you'll handle customer inquiries via phone, email, and chat, build relationships, resolve issues, and contribute to operational processes at Honeycomb.

Manage customer onboarding, account setup, pricing configuration, and system administration. Maintain workflows and data integrity, build and distribute operational reporting, partner cross-functionally to resolve process gaps, and support system enhancements and process optimization for Customer Success.

Manage client relationships and fulfillment for Business Licensing accounts (5–150 clients). Receive and coordinate orders, provide status updates, handle high email volume, schedule client meetings, maintain license records, resolve licensure barriers, identify upsell opportunities, and operate within a collaborative team environment.