Top Customer Success Jobs

Reposted 8 Days AgoSaved
In-Office
Newark, NJ, USA
Junior
Junior
Software
Assist customers with technical support, logging issues, and escalating complex problems. Engage with clients verbally and in writing to ensure they maximize platform use.
YesterdaySaved
Remote
United States
147K-175K Annually
Senior level
147K-175K Annually
Senior level
Big Data • Cloud • Information Technology • Software • Analytics
As a Senior Technical Customer Success Manager, you will advise enterprise customers, enhance relationships, lead lifecycle programs, and align business goals with technical strategies.
Top Skills: ApmBi Reporting ToolsDevOpsMode AnalyticsMonitoringObservabilityOpentelemetrySaaSSQL
YesterdaySaved
In-Office
New York, NY, USA
54K-101K Annually
Mid level
54K-101K Annually
Mid level
AdTech • Marketing Tech
The Customer Success Manager secures client relationships, guides onboarding and adoption, drives product usage, and manages escalations to ensure customer success with Rockerbox.
Top Skills: Ad TechAnalyticsMartechSaaS
YesterdaySaved
Remote
USA
Junior
Junior
Healthtech • Insurance
As a Customer Success Associate, you will assist brokers and administrators by resolving issues and ensuring a seamless healthcare experience, while managing compliance and administrative tasks effectively.
Top Skills: Hipaa
YesterdaySaved
In-Office or Remote
Albany, NY, USA
Mid level
Mid level
Payments • Software • Transportation
The Mid-Market Customer Success Manager ensures customers gain value from Fleetworthy's program by developing relationships, resolving complex issues, and optimizing customer engagement through data analysis and business reviews.
Top Skills: Crm SystemsExcelPowerPointWord
Reposted 3 Days AgoSaved
In-Office or Remote
2 Locations
Senior level
Senior level
Artificial Intelligence • Software
As a Customer Success Manager, you will build relationships with clients, onboard new customers, and provide strategic product guidance while collaborating across teams.
Top Skills: AISaaS
YesterdaySaved
Remote
USA
118K-178K Annually
Senior level
118K-178K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The Senior Manager of Customer Success will lead strategies to ensure customer satisfaction, retention, and value realization in a regulated pharmaceutical environment, managing complex escalations with Sales and cross-functional teams.
Top Skills: Crm PlatformsCustomer Experience Measurement SystemsReporting Tools
YesterdaySaved
In-Office or Remote
2 Locations
Mid level
Mid level
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The Customer Success Manager drives customer engagement and retention by acting as a trusted advisor, managing renewals, and supporting expansions. They analyze customer health data and conduct business reviews to foster relationships and improve outcomes.
Top Skills: Crm ToolsExcelOracleSalesforceSharepoint
YesterdaySaved
In-Office
Home, KS, USA
98K-178K Annually
Senior level
98K-178K Annually
Senior level
Healthtech • Software
The Director of Client Success leads the team to optimize customer engagement strategies and reduce churn while driving business growth through innovative products.
Top Skills: Healthcare Data AnalyticsScaled Agile Framework (Safe)
Reposted YesterdaySaved
In-Office
Philadelphia, PA, USA
Junior
Junior
Healthtech • Information Technology • Software
The Customer Success Associate will onboard post-acute care facilities, assist with customer inquiries, maintain data integrity, and support ongoing customer initiatives within Repisodic's platform.
Top Skills: AsanaSalesforceZendesk
Reposted YesterdaySaved
In-Office or Remote
South Jordan, UT, USA
Mid level
Mid level
Artificial Intelligence • HR Tech • Software
The Customer Success Specialist focuses on customer enablement, driving product adoption, building relationships with customers, and ensuring long-term success through proactive engagement.
Reposted YesterdaySaved
In-Office
Palo Alto, CA, USA
100K-130K Annually
Senior level
100K-130K Annually
Senior level
Cloud • Enterprise Web • Information Technology • Productivity • Software
The Embedded Customer Success Manager will manage renewals and drive retention for embedded customers, guide product adoption, advise on strategy, and collaborate cross-functionally.
Top Skills: BoomiIpaasMulesoftSaaSWorkatoZapier
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Reposted YesterdaySaved
In-Office or Remote
Cambridge, MA, USA
Senior level
Senior level
Healthtech • Information Technology • Internet of Things • Biotech • Pharmaceutical
The Director of Customer Success at Prudentia Sciences will manage strategic customer relationships, drive platform adoption, oversee account growth, and provide technical support, while influencing product strategy based on customer feedback.
Top Skills: Advanced AnalyticsAIHubspotMlSaaS
Reposted YesterdaySaved
In-Office
San Francisco, CA, USA
160K-200K Annually
Mid level
160K-200K Annually
Mid level
Artificial Intelligence • Software • Analytics • Financial Services
Lead the Customer Experience & Implementation team, managing high-impact client projects, guiding implementation specialists, and ensuring successful ERP migrations and client satisfaction.
Top Skills: ErpGoogle SheetsExcelNetSuiteQuickbooksSage IntacctXero
Reposted YesterdaySaved
In-Office
San Francisco, CA, USA
100K-140K Annually
Junior
100K-140K Annually
Junior
Artificial Intelligence • Software • Analytics • Financial Services
The Accounting Customer Success Manager will support and train customers on the accounting platform, addressing their needs and collaborating with product teams on improvements.
Top Skills: Google SheetsExcel
Reposted YesterdaySaved
Remote
United States
Mid level
Mid level
Information Technology • Consulting
The Level II Client Success Manager manages healthcare food service accounts, fostering client relationships, driving system optimization, and ensuring value delivery while aligning client strategies with the company's solutions.
Top Skills: ExcelMicrosoft OutlookMicrosoft Power PointMicrosoft WordSalesforce
Reposted YesterdaySaved
In-Office
San Francisco, CA, USA
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Artificial Intelligence • Healthtech • Information Technology • Software • Generative AI
The Customer Success Manager will enhance clinician value from Roger by supporting onboarding, managing operations, monitoring adoption, and facilitating feedback.
Top Skills: AI
Reposted YesterdaySaved
In-Office or Remote
West, IN, USA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Legal Tech
The Client Success Manager will be the primary contact for law firm clients, conducting needs analysis, developing tailored solutions, and ensuring successful implementation and ongoing support, while identifying growth opportunities for upselling.
Top Skills: HubspotIntercom
Reposted YesterdaySaved
In-Office or Remote
2 Locations
65K-80K Annually
Mid level
65K-80K Annually
Mid level
Automotive
As a Customer Success Manager II at RevolutionParts, you will guide customers through the use of e-commerce solutions, build long-lasting relationships, and ensure customer satisfaction while collaborating with internal teams.
Top Skills: BigcommerceEcommerceGoogle AdwordsGoogle AnalyticsMagentoSaaSShopifyWoocommerce
Reposted YesterdaySaved
In-Office or Remote
2 Locations
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Automotive
The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.
Top Skills: AIBigcommerceEcommerceExcelMagentoSaaSShopifyWoocommerce
Reposted YesterdaySaved
Hybrid
Atlanta, GA, USA
70K-90K Annually
Junior
70K-90K Annually
Junior
Healthtech
Manage post-sale customer journey, ensuring client success, driving platform adoption, and building the customer success function from scratch.
Top Skills: AvochatoHubspot
Reposted YesterdaySaved
In-Office
Tampa, FL, USA
Mid level
Mid level
Information Technology • Professional Services • Security
The Customer Success Manager will manage a portfolio of clients, support their service needs, renewals, and expansion opportunities while ensuring value realization from services provided.
Top Skills: As-A-Service Delivery ModelCybersecurityItManaged Security Services
Reposted YesterdaySaved
In-Office
New York, NY, USA
140K-190K Annually
Mid level
140K-190K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The AI Customer Success Manager will manage the customer journey, driving onboarding, customer engagement, product expertise, and account growth while building the Customer Success function from inception.
Top Skills: AICustomer Relationship Management SoftwareLlm Tools
Reposted YesterdaySaved
In-Office
Irvine, CA, USA
24-28 Hourly
Mid level
24-28 Hourly
Mid level
Financial Services
The Client Escalation Specialist ensures client satisfaction by resolving cancellation requests, deescalating calls, and collaborating with departments to enhance the client experience.
Top Skills: Crm SystemsSalesforce
Reposted YesterdaySaved
Remote
United States
55K-75K Annually
Junior
55K-75K Annually
Junior
Edtech • Software
As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.
Top Skills: Ai ToolsIntercom
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