Top Customer Success Jobs
The Client Success Manager will enhance client relationships, execute strategies to boost client retention, and identify opportunities for upselling growth. They will analyze client needs and provide tailored solutions, ensure proper onboarding of new clients, and maintain up-to-date knowledge of company services to support clients effectively.
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As a Scaled Account Manager at Navan, you will establish consultative relationships with customers, respond to their requests, monitor account satisfaction, and manage renewal and upsell conversations, all while collaborating with various teams to optimize processes.
As a Senior Client Success Manager, you will enhance relationships with high-priority accounts, ensuring SaaS retention and advising clients on fraud and risk management. Responsibilities include managing account portfolios, tracking retention metrics, identifying churn risks, presenting business reviews, and collaborating with product teams based on client feedback.
Featured Jobs
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
As an ISO Funding Specialist, you will drive growth in Revenue Based Funding by identifying potential partners, generating leads through various channels, and providing tailored MCA lending solutions. Responsibilities include relationship building, conducting needs assessments, negotiating deals, and collaborating with internal teams to ensure efficient loan processing.
The Implementation Specialist is responsible for managing the planning, coordination, and execution of TouchTour projects, ensuring high standards and client satisfaction. Responsibilities include maintaining project schedules, coordinating internal resources, troubleshooting technical issues, and providing strategic advisory support to clients.
As a Customer Experience Manager, you will lead a team to achieve sales goals, drive showroom performance, and enhance customer experiences. Responsibilities include mentoring staff, analyzing sales data, managing showroom operations, and ensuring high standards of customer service. You'll collaborate across departments and foster a positive team environment.
The Sales Director will focus on promoting Zeta Global's managed-service and programmatic solutions to agencies and brands. Responsibilities include developing strategic plans to meet revenue goals, managing client relationships, understanding industry trends, and overseeing a portfolio of important accounts to ensure growth and performance.
The Principal Customer Success Manager at Klaviyo will develop customized success plans for upper Mid-market customers, drive progress towards their goals, and ensure customer satisfaction. Responsibilities include offering strategic recommendations, fostering relationships with stakeholders, identifying growth opportunities, and advocating for customer needs internally.
The Customer Service Representative at Beyond Finance will act as the main contact for clients in financial hardship programs, providing exceptional service through inbound and outbound calls. The role involves understanding client needs, resolving issues, and collaborating with various departments to enhance the customer experience, all while working in a remote call center environment.
Top Companies Hiring Customer Success Roles
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