Top Customer Success Jobs

The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value, and minimize churn. Responsibilities include developing upgrade strategies, designing customer engagement and loyalty efforts, monitoring performance, and collaborating with Marketing, Sales, and Customer Service teams.

The Customer Base Management Lead will support the development and execution of customer growth strategies for the Mobile business designed to build market share, increase customer lifetime value, and minimize churn through customer retention and loyalty strategies.

Lead a team of Client Success Managers to drive client retention and growth. Be the voice of customers internally, shape how client success is delivered, and work with leadership to achieve revenue goals.

The MAC (Moves, Adds, Changes) Specialist at Formlabs is responsible for optimizing space plans, coordinating moves within the HQ campus, tracking financial metrics, evaluating cost options, and leading design projects for facilities. The role requires CAD design experience, collaboration with teams, and driving renovation projects for space optimization.

Develop relationships with existing customers, identify risks and challenges, devise strategies for increasing retention, ensure high customer satisfaction, act as a liaison between product management and customers, investigate process inefficiencies, and engage with clients professionally to assist with their needs.

The Customer Success Manager will manage relationships with insurance agencies utilizing the Tarmika platform, drive adoption, provide excellent customer service, and collaborate with internal teams to resolve issues. Responsibilities include developing strategies for maximum platform adoption, monitoring usage metrics, and participating in customer events. The ideal candidate will have 3+ years of experience in Customer Success roles, strong communication and presentation skills, organizational abilities, and a degree in Business Management or related fields.

The Inventory Specialist is responsible for managing medical/surgical supplies and 2-Bin Kanban project supply chain systems. This temporary position involves extensive travel and requires accurate inventory counting, stocking, and auditing. Essential functions include capturing inventory count data, assembling inventory storage racks, and communicating with the team leader. Required qualifications include high school education, attention to detail, and the ability to work independently or in teams.

The Inventory Specialist is responsible for managing medical/surgical supplies and implementing supply chain systems. This temporary position involves extensive travel.

The Inventory Specialist is responsible for managing medical and surgical supplies, counting and stocking inventory, maintaining 2-Bin Kanban project supply chain systems, and ensuring accurate data capture in inventory management programs. This is a temporary position that involves extensive travel.

The Vice President of Customer Success is responsible for leading a team of Customer Success Managers to drive client adoption, retention, and overall account growth. This role requires a deep understanding of SaaS business models, strong communication and leadership skills, and experience scaling teams to meet growing business needs.

The VP, Customer Success at HUMAN will lead and build relationships with customers and Customer Success teams, driving client revenues, creating a sustainable vision for the team, and aligning them with revenue strategy and growth initiatives.