Escrow Disbursement Specialist

Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4.5 billion in assets, more than 400 team members, 6 branch offices, and annual mortgage originations of over $2 billion.
Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.
Summary
The Escrow Disbursement Specialist is responsible for providing quality customer service to both internal and external customers, accurate data entry of new loans, payments, and General Ledger items while servicing mortgage and consumer loans. This role is also responsible for timely and proper disbursements for real estate taxes, hazard insurance and PMI. Must be flexible for overtime and additional duties as needed.
Responsibilities

• Disbursements of PMI, Hazard Insurance and Real Estate taxes.
• Review TARs and manage the CoreLogic relationship.
• Manage the insurance vendor relationship.
• Reconcile escrow disbursement general ledgers.
• QC new loan setup to ensure escrow addenda are accurate.
• Pull and review reports.
• Review escrow analysis.
• Update customer files as needed.
• Report writing (Using Business Analytics software and Excel)
• Answer phone calls and respond to emails.

Qualifications

• 2-5 years banking experience processing escrow disbursements.
• Familiarity working with real estate tax vendors and municipalities is a plus.
• Proficient with Microsoft Office (Excel, Word and Outlook)
• Strong attention to detail, excellent time management skills, ability to work with others, willingness to learn new concepts, adaptable to frequent change and strong sense of ownership
• Multi-task in a fast-paced environment
• Possess excellent communication (written and verbal)
• Effectively and accurately communicate with all levels within the organization
• Proven performance working both independently and as a team member
• Flexibility to prioritize, balance, and respond to competing needs within a growing organization

Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.
Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk/hear (e.g., communicate or express oneself while exchanging information). This is largely a sedentary role; however, some filing is required. This would require the ability to lift files at least 25 pounds, open filing cabinets, bend or stand on a stool as necessary.