Top Senior Level Jobs in Albuquerque, NM

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

Drive new enterprise hotel accounts for Cendyn's cloud-based SaaS platform. Develop and execute territory plans, build diversified pipelines, conduct cold outreach and demos, negotiate contracts, hit quota, represent the company at industry events, and collaborate with marketing, project management, and customer success to onboard clients.

Serve as primary customer contact from onboarding through renewal for Mitiga's CDR platform. Lead technical enablement, drive adoption, define success plans and KPIs, run QBRs, own renewals, identify expansion opportunities, and relay customer feedback to product and engineering. Coordinate integrations and implementation, analyze customer health and usage, and contribute to documentation and AI-assisted workflows.

Lead architecture and operational maturity of enterprise release management and CI/CD across cloud-native, SaaS, and enterprise products. Modernize deployment automation, artifact lifecycle and supply chain integrity, embed DevSecOps, define release governance and KPIs, mentor engineers, and communicate release readiness and risks to stakeholders.

The Senior Product Manager is responsible for product management and commercialization of immunoassays, developing strategies, analyzing market trends, and guiding cross-functional teams for product success.

As a Forward Deployed Engineer, you will design and prototype integrations, scope partner architectures, and translate findings into product requirements to support AI workloads.

Lead technical revenue accounting under ASC 606, manage customer contracts, coordinate with Sales and Legal, streamline workflows, and support audits.

Lead delivery of a centralized CIAM platform to consolidate authentication across channels, drive OTP consolidation, and implement passwordless, adaptive authentication using passkeys, biometrics, device intelligence, and AI-driven risk signals. Partner with Security, Fraud, Digital, and Technology to set enterprise authentication standards, ensure omnichannel identity orchestration, drive adoption, and measure KPIs like authentication success, fraud loss, and conversion.

Build and deliver end-to-end features across backend APIs (NestJS/TypeScript) and frontend interfaces (React/TypeScript), integrate third-party services, own production services (on-call, monitoring, incident response with Datadog), contribute to architecture, and mentor other engineers. Work across web and React Native mobile apps, and help scale integrations and event-driven systems.

Manage customer relationships for Portable Gas Detection, developing sales strategy and identifying growth opportunities while ensuring customer success through technical support and CRM utilization.