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Leads hardware and software product roadmaps alongside conservation-focused partner projects. Responsibilities include feature prioritization, agile and waterfall planning, stakeholder management, project scoping, scheduling, budgeting, risk management, team leadership, partner relationships, production coordination, field deployments, and grant documentation. The role also supports internal projects, contractors, resourcing strategy, contracts, communications, sales, and operations while managing a distributed team.

Leads hardware and software product development alongside global partner projects. Responsibilities include roadmap and feature prioritization, project scoping and planning, stakeholder and partner management, resource and risk management, production logistics, delivery tracking, and team leadership. The role may also oversee manufacturing, field installations, contractors, internal processes, grant reporting, and cross-functional resourcing. Agile and waterfall methodologies, strong communication, and experience managing software products and projects are required.

The GTM Engineer will automate systems for lead generation and deal workflows, enhance data infrastructure, and improve revenue outcomes through AI-powered strategies.

Coach Growth Analysts and own customer lifecycle from zero-to-one pilots through post-pilot expansion. Run workshops, POCs, QBRs and executive briefings; drive customer outcomes, identify expansion signals, escalate strategic decisions, translate customer feedback into product input, contribute playbooks, and travel to customer sites as needed.

The Growth & Business Analyst II will engage with clients, analyze market trends, support deal strategies, and enhance product knowledge to improve client satisfaction and operational efficiency.

Manage post-pilot enterprise customer accounts, drive expansion through strategic use case identification, and collaborate cross-functionally for customer success and transformation.

Lead client relationships and content strategy, onboard and manage clients, mentor community managers, ensure on-scope/on-time deliverables, coordinate paid strategy, and grow business through phased BD responsibilities alongside leadership.

Lead and coach a retail sales team to meet quotas, build B2B sales systems, manage CRM and pipelines, hire and onboard reps, handle escalations, coordinate marketing, monitor metrics, and drive revenue growth.

Lead paid acquisition and performance marketing to scale direct sales and student leads. Manage Google and Meta campaigns, run A/B tests and conversion optimization, collaborate with media, EDU, and sales teams, support email and event marketing, and align landing pages and creatives to maximize ROI and community growth.

Lead day-to-day operations at a NYC music education facility by coordinating cross-department workflows, implementing quality assurance, optimizing processes, managing budgets, facilities, inventory, payroll/AR/AP oversight, staff hiring and development, and maintaining CRM/data metrics to improve efficiency and customer experience.

Investigate and troubleshoot client issues involving Enterprise Vault and Arctera eDiscovery Platform. Provide remote technical support, management, and monitoring; accurately log, categorize, and update incidents, problems, and service requests. Manage customer expectations, promote satisfaction, contribute to continual service improvement, and communicate effectively with clients and management while collaborating with colleagues.

Owns and continuously improves ITIL practices including Incident, Problem, Change, Request, and Knowledge Management. The role defines processes, monitors SLAs and KPIs, leads major incident and root-cause activities, drives continual service improvement, mentors service management staff, supports technical operations, and partners on tooling, compliance, capacity planning, and client service commitments.

The Technical Product Manager will drive the technical roadmap for mobile offerings, translating business needs into requirements, guiding integrations, and collaborating with engineering teams to ensure delivery of high-quality products.

Provides on-site technical support for Central Park Conservancy staff, troubleshooting hardware and software, installing systems, supporting Windows and Apple devices, configuring mobile devices, and assisting with networks. Performs basic Azure, Intune, Defender, and MDM administration; supports audiovisual setups, technology projects, and park-based locations. Documents and prioritizes requests, trains users, escalates complex issues, and helps maintain IT security and privacy standards.

Perform moderately complex test procedures, troubleshooting, and repair on electromechanical sub-assemblies and complete x-ray inspection systems. Execute acceptance testing of electronics/PCBAs, assist with test and repair procedure development, support prototype assembly, perform software installation and data entry, and help Technical Services with returned-system repairs and PCBA rework.

The Senior Quality Assurance Engineer will develop and execute test strategies, maintain automated test suites, perform manual testing, and collaborate on feature design to ensure the quality of SiteOwl’s SaaS application across platforms.