InstaLILY AI is looking for a Business & Growth Analyst II who thrives in ambiguity, moves fast, and balances strategic thinking with high-quality execution. You’ll join a Growth team at a rapidly scaling AI startup, working directly with enterprise clients to deploy AI that does real work inside complex businesses.
This is a client-facing role. You’ll spend your days building conviction on client industries, translating AI capabilities into language they understand, and driving deals forward, with analysis as one tool in a much broader toolkit.
Key Responsibilities
Client Engagement & Strategy
- Own day-to-day client relationships, providing guidance, troubleshooting advice, and deployment support.
- Drive recurring client check-ins and working sessions on strategic enterprise accounts, prepare pre-read materials and presentations, and follow through on action items.
- Draft client-facing materials including presentations, proposals, follow-up notes, and recommendations.
- Collect feedback to inform product improvements and ensure customer satisfaction.
Strategic Collaboration
- Contribute insights on market trends, competition, and emerging technologies to help shape product roadmaps.
- Partner with leadership to identify patterns across client needs, objections, and expansion opportunities.
Product Knowledge & Demos
- Lead product demonstrations for enterprise clients, highlighting key features and benefits of InstaLILY AI’s solutions.
- Collaborate with engineering and product teams to understand the technical underpinnings, upcoming releases, and use cases.
Research & Market Intelligence
- Build conviction on client industries, competitors, and market dynamics to inform GTM strategies.
- Support deal strategy by identifying patterns across pipeline, ICP fit, and expansion opportunities.
Operations & Cross-Functional Support
- Assist with internal process building including templates, trackers, and operational playbooks.
- Serve as connective tissue between leadership, sales, product, and marketing teams.
Continuous Improvement
- Stay up-to-date with the latest AI technologies, tools, and trends to position InstaLILY AI as a cutting-edge solution provider.
What You’ll Need
- Experience: 2+ years of experience in consulting, client-facing strategy, growth, operations, research, or a comparable high-ownership role
- Academic background: Technical or research-intensive field such as CS, neuroscience, engineering, economics, or other disciplines that trained you to think rigorously and go deep on problems
- Comfort with ambiguity: You don’t wait for a playbook; you’re willing to build one
- Bias for action: You move quickly without sacrificing detail
- Communication: Your writing lands, your ideas are clear, and you can explain complex concepts to non-technical audiences
- Analytical instincts: You can structure ambiguous problems, pull signal from data, and turn findings into recommendations. You’re as comfortable building a dashboard as you are walking a client through what it means
- Ownership: You finish what you start and the quality shows
- Technical curiosity: Excited to learn product internals and AI capabilities deeply enough to speak credibly with clients
- Organization: Able to juggle multiple priorities at once without dropping threads
- Good judgment: You know when to push forward and when to flag a risk early
What You’ll Get
- Proven product: Customers are live; this isn’t a bet on an unproven thesis
- AI-native: In how we build, how we work, and what we sell
- Visibility: Small Growth team at the center of how we scale; what you do here will be visible quickly
- Stage: Early enough to shape how the company scales
- Global: Based in New York with offices in SF and London
- Culture: Sharp, low-ego team that keeps raising the bar
- Growth: The learning curve is steep
Skills Required
- 2+ years of experience in consulting, client-facing strategy, growth, operations, research, or a comparable high-ownership role
- Academic background in technical or research-intensive field such as CS, neuroscience, engineering, or economics
- Ability to communicate complex concepts to non-technical audiences
What We Do
Humans + InstaLILY = Superhumans. That is our mission at InstaLILY AI: to pair every person with an AI teammate who makes work faster, smarter, and more human. Our InstaWorkers™ are not bots or dashboards. They are better software — blending AI and code to create Code-as-Work, the ability to turn business workflows into bits and bytes that run themselves. InstaWorkers™ are already deployed at some of the world’s most demanding companies. They log into Salesforce, SAP, and ERPs to handle quoting, follow-ups, claims, and backlogs across the complex distribution economy — from physical goods to insurance policies to industrial parts. With Instalily, work is not just automated, it is codified. That means fewer delays, fewer errors, and more time for people to do what only humans can: sell, solve, and lead. We are an elite team of dreamers and doers based in New York City, united by one belief: when work becomes code, humans become superhuman.
