Job Summary
Duties and Responsibilities
- Own end-to-end partner technical engagements, from discovery through integration, validation, certification, launch readiness, and support transition.
- Enable partner developers with tools, environments, documentation, training, and hands-on technical support to accelerate integration success.
- Design, build, and validate reference architectures, proof-of-concepts, and integration test strategies aligned to real-world customer workflows.
- Troubleshoot and resolve complex integration issues pre- and post-launch, coordinating across Engineering, Product, Support, and partner teams.
- Develop and maintain high-quality technical documentation, certification assets, and enablement materials for partners and internal teams.
- Evaluate and shape partner integration strategies by assessing technical feasibility, scalability, security, and alignment with product roadmap and ecosystem goals.
- Translate business partnership objectives into structured technical plans with clear milestones, risks, dependencies, and success criteria.
- Drive continuous improvement by identifying reusable integration patterns, developer experience gaps, and platform enhancement opportunities.
- Partner cross-functionally with Sales, Alliances, Marketing, and Product teams to support go-to-market efforts, customer engagements, and ongoing partner success.
- Other duties as assigned and required.
Qualifications
- Bachelor's degree in Computer Science, Engineering, Information Systems, Cybersecurity, or related field; equivalent practical experience considered.
- 5+ years of experience in sales engineering, solutions architecture, partner engineering, technical alliances, product engineering, or another customer/partner-facing technical role supporting enterprise technology.
- Experience designing and supporting API-based integrations, SDKs, and identity/security solutions, with strong technical depth in authentication and access management
- Proven ability to lead partner-facing technical efforts, including discovery, proof-of-concepts, integration testing, and certification
- Strong troubleshooting skills using logs, APIs, and configuration analysis to resolve complex integration issues
- Ability to translate business and technical requirements into scalable solutions, integration patterns, and product or roadmap improvements
- Excellent cross-functional communication, program management, and influence skills, with the ability to drive alignment across engineering, product, sales, and partner stakeholders without direct authority.
- Willingness and ability to travel as required, up to 10%.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Systems, Cybersecurity, or related field (or equivalent practical experience).
- 5+ years experience in sales engineering, solutions architecture, partner engineering, technical alliances, product engineering, or similar customer/partner-facing technical roles supporting enterprise technology.
- Experience designing and supporting API-based integrations and SDKs.
- Experience with identity/security solutions and strong technical depth in authentication and access management.
- Proven ability to lead partner-facing technical efforts including discovery, proof-of-concepts, integration testing, and certification.
- Strong troubleshooting skills using logs, APIs, and configuration analysis to resolve complex integration issues.
- Ability to translate business and technical requirements into scalable solutions, integration patterns, and product roadmap improvements.
- Excellent cross-functional communication, program management, and influencing skills to align stakeholders without direct authority.
- Willingness and ability to travel as required, up to 10%.
What the Team is Saying
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Imprivata Compensation & Benefits Highlights
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Healthcare Strength — Health coverage includes employer funding of half of the medical plan deductible via HSA or HRA, plus dental, vision, an EAP, and wellness reimbursements. Disability, life insurance, and optional pet insurance broaden the medical and wellness safety net.
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Parental & Family Support — Fully paid parental leave for birthing parents is paired with paid bonding leave for adoptive, foster, and non‑birthing parents. A Care.com membership and coverage for domestic partners and dependents extend everyday family support.
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Leave & Time Off Breadth — A flexible time‑off policy with no fixed vacation bank supports taking time away as needed. Paid holidays and broader PTO practices emphasize flexibility over strict accruals.
Imprivata Insights
What We Do
For more than two decades, Imprivata has been redefining how life- and mission-critical industries secure and manage digital identities. We empower healthcare and enterprise organizations to enable fast, compliant, and secure access to technology—allowing clinicians and staff to stay focused on what matters most: patient care and operational excellence. Our digital identity platform is purpose-built for complex environments where every second counts and security can never take a back seat. From authentication and access management to device, application, and identity governance, Imprivata provides a unified approach that balances usability with protection. Trusted by the world’s leading healthcare systems and enterprises in over 45 countries, we deliver solutions that improve efficiency, safeguard data, and drive digital transformation. At Imprivata, our commitment goes beyond technology—we partner closely with our customers to ensure their success, every step of the way.
Why Work With Us
At Imprivata, every voice matters. We’re a global team driven by innovation, compassion, and collaboration. Together, we live our values—Raise the Bar, Own the Outcome, Stay Nimble, and Win Together—while making a real impact on healthcare, technology, and the communities we serve.
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Imprivata Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Imprivata offers a flexible hybrid work model with three in-office days and two remote. Collaboration is key, and schedules are coordinated with managers to balance flexibility and connection.
