Jobs at Imprivata

The Chief Information Security Officer will lead Imprivata's global information security and risk management program, ensuring protection of assets while enabling business growth. Responsibilities include establishing security strategies, managing compliance, and leading threat detection and incident response.

Execute and optimize B2B demand-generation programs across Germany and the DACH region. Manage integrated campaigns spanning ABM, digital, telemarketing, webinars, events, direct marketing, and third-party lead generation. Translate regional priorities into campaign plans, coordinate Sales, SDRs, agencies, vendors, and internal marketing teams, monitor performance and budget utilization, optimize underperforming activities, and support marketing-sourced SQL and pipeline growth.

Manage a Quality Engineering team responsible for manual and automated testing of new features, maintenance, integrations, and product releases. Mentor engineers, establish quality standards, improve testing processes, oversee test plans and cases, collaborate with Product and Development, monitor quality metrics, research testing technologies, and resolve quality issues. The role requires testing across mobile and desktop platforms, virtual environments, and Agile development workflows.

Manage a strategic international customer portfolio by driving value realization, product adoption, renewals, retention, and expansion. Build executive relationships, lead solution assessments and business reviews, coordinate internal resources to resolve challenges, and maintain account plans and health metrics in Gainsight. Provide customer insights, develop success stories, support advocacy initiatives, and communicate recommendations to leadership. The role requires fluent French and English, strong technical comprehension, presentation skills, and experience aligning complex software solutions with customer objectives.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Lead strategy and growth of Imprivata's customer community via Salesforce Experience Cloud. Design engagement, onboarding, advocacy, and event programs; track KPIs and analytics; manage content, forums, and user groups; partner cross-functionally to align community initiatives with product and business goals; gather customer feedback to influence product and voice-of-customer programs; and apply automation and digital tools to scale community experiences.

Lead a team delivering privacy monitoring services for healthcare customers, ensuring SLA and regulatory compliance (HIPAA/HITECH/GDPR). Drive operational excellence through KPI tracking, process improvement, reporting, cross-functional partnership, onboarding/training, and escalation management to maximize customer satisfaction, retention, and service scalability.

Serve as strategic HR partner to Product, Engineering, and Clinical leaders. Drive workforce planning, organizational design, talent management, performance coaching, employee relations, and change initiatives. Leverage HR technologies, analytics, and AI-enabled tools to inform decisions, improve processes, and support global HR programs and integrations.

Own the hardware product lifecycle and roadmap for access management devices (badge readers, biometrics, peripherals). Lead supplier partnerships, firmware/integration efforts, regulatory and field readiness, cross-functional launches, and metrics to drive adoption and customer experience in healthcare and enterprise environments.

Partner with HRBPs and business leaders to execute people strategies across assigned groups. Provide day-to-day HR support in employee relations, performance management, talent management, workforce planning, engagement, onboarding, and HR program implementation. Analyze workforce data, support hiring and internal mobility, coordinate events, and leverage HR technology and AI tools to improve processes and reporting.

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.

Own regional quota by selling Imprivata IAM and security solutions to medium/large hospitals, university clinics and channel partners. Develop account strategies, lead complex multi-stakeholder sales cycles, partner with internal teams (SDR, ISR, SE, Customer Success), maintain forecasts and CRM data, and close new business while expanding existing accounts.

Lead product management for the Access Intelligence Platform, defining and prioritizing analytics, patient privacy, drug diversion, and CJIS features. Act as Product Owner for a scrum team, translate customer and market insights into data-driven requirements and roadmaps, collaborate cross-functionally, leverage AI/LLM tools, and measure product success through key metrics from discovery through delivery.

Support customers' patient privacy programs using Imprivata PPI: review alerts, investigate suspicious activity, document incidents, maintain customer relationships, ensure application compliance, assist support/troubleshooting, run recurring meetings, and contribute to best-practice documentation and reporting.

Support product management for the Access Intelligence Platform delivering analytics and insights across Patient Privacy, drug diversion, CJIS, and IAM. Maintain roadmap and prioritize initiatives, partner with Engineering, Sales, Services, and Marketing, draft user stories and acceptance criteria, analyze usage and feedback, assist sprint planning, mitigate delivery risks, and leverage LLMs and coding assistants to improve PM workflows.

Manages small to medium-sized healthcare software implementation projects from planning through production rollout. Coordinates internal teams, customers, and vendors while managing schedules, budgets, resources, risks, documentation, stakeholder communications, and deliverables. Leads status meetings, resolves issues, supports statements of work and estimates, maintains client relationships, and identifies opportunities for additional services. Requires native French, strong English, and preferably advanced German. Travel up to 25% is required.

Manages small to medium-sized software implementation projects for healthcare customers from planning through production rollout. Coordinates cross-functional teams, customers, and vendors while managing schedules, budgets, resources, risks, documentation, communications, and deliverables. Facilitates status meetings, supports SOW and budget reviews, resolves issues, maintains client relationships, and identifies opportunities for additional services. French fluency is preferred, with travel of up to 10%.

Lead Mid-Enterprise Healthcare sales for a U.S. region, managing Regional Sales Directors and Account Executives to drive bookings, ARR, pipeline, and forecasts. Execute MEDDPICC-driven territory plans, build executive-level healthcare relationships, partner cross-functionally, recruit and develop sales talent, oversee negotiations and Salesforce pipeline hygiene, and travel extensively to increase market penetration and customer acquisition.

Lead sales operations analytics and forecasting to improve pipeline health, forecast accuracy, and revenue predictability. Partner with sales leadership on pipeline reviews, conduct deep-dive funnel and SDR performance analyses, recommend process and automation improvements, drive cross-functional alignment, and mentor junior analysts.

Lead revenue-focused, AI-enabled demand generation across Spain, Italy and other emerging markets. Build localized, multi-channel campaigns, align with Sales and Revenue Ops, optimize performance using CRM and marketing automation, manage budgets, and drive measurable pipeline and revenue growth.