Search the 19 jobs at Imprivata

The Customer Support Engineer I provides technical support for Imprivata products to customers, diagnosing and resolving complex software issues, managing cases in Salesforce, and maintaining strong communication with clients. Responsibilities include creating knowledge articles, collaborating across teams, and ensuring customer satisfaction.

The Customer Support Engineer II will provide technical support for Imprivata products to external customers and partners. Responsibilities include diagnosing complex software issues, managing case details via Salesforce, mentoring team members, and maintaining effective relationships with customers. The role requires effective communication and time management skills while ensuring customer satisfaction and adhering to service-level agreements.

The Vice President of Channel Sales will lead the development and execution of Imprivata's global channel sales strategy, focusing on revenue growth through partnerships, resellers, and distributors. This role includes managing a channel sales team, recruiting and mentoring partners, analyzing sales performance, and collaborating with product and marketing teams to align channel strategies.

The Senior Instructional Designer will design and develop e-learning and instructor-led materials for Imprivata customers. They will conduct needs assessments, create content based on adult learning principles, evaluate programs, and work with teams globally on content translations, all while utilizing current e-learning development tools.

The Vice President of Finance manages all financial operations, provides strategic financial guidance to the executive team, oversees compliance and reporting, conducts financial analyses, and leads capital management efforts to ensure the organization's financial health linked to its business goals.

The Manager, Customer Success Engineering oversees Customer Success Engineers and ensures technical guidance for customers. They engage in leadership-level customer interactions, drive initiatives for customer experience, manage team performance, and provide feedback for product management. This role focuses on operational improvements and team growth.

The Senior Director of Sales for Central Europe at Imprivata will lead a geographically diverse sales team to achieve performance targets, mentor team members, and collaborate closely with pre-sales teams. The role involves managing personnel productivity, conducting meetings for strategic alignment, and driving continuous improvement. It requires a focus on building trust with clients and hitting sales goals while adapting to a fast-paced environment.

The Sales Representative will manage the sales lifecycle for healthcare clients, focusing on Imprivata's Enterprise Access Management solution. Responsibilities include developing sales strategies, managing pipelines, and collaborating with sales teams and channel partners to meet revenue objectives.

Assist in daily operations and enhancements within Salesforce, including user account management, system performance monitoring, troubleshooting, and collaborating with stakeholders for effective solutions. The role requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.

The Senior HR & Facilities Manager will lead HR initiatives across the UK, Southern Europe, and Australia, focusing on benefits administration, employee relations, talent acquisition, performance management, and employee engagement. Responsible for aligning HR practices with business goals while managing the UK office facility and fostering a positive culture.

The Director of Product Management will oversee the entire product lifecycle for a patient security product, managing a high-performing team and ensuring alignment across departments for successful product launches. Responsibilities include defining product vision, managing stakeholder communication, and evaluating product opportunities, all while acting as a product evangelist.

The Go-to-Market Business Systems Analyst role involves gathering and documenting system requirements, designing technical solutions, and managing stakeholder communication for Go-to-Market systems. Applicants need a strong Salesforce background and experience in user acceptance testing, project leadership, and integrating GTM applications into business processes.

The Renewals Desk Analyst is responsible for supporting the Renewals team in exceeding financial targets, managing subscription and maintenance renewals, quoting proposals, supervising email tasks, and maintaining accurate data in Salesforce.com while collaborating with internal resources.

The Chief Revenue Officer will drive the company's revenue growth strategy, manage global sales functions, optimize sales processes, develop high-performance sales teams, and collaborate with various departments to align sales efforts with business goals. Key responsibilities include establishing revenue forecasts, tracking sales metrics, fostering a performance-focused culture, and ensuring a seamless customer experience.

The Senior Manager of Customer Success is responsible for maintaining and growing annual recurring revenue (ARR), setting team vision and strategy, resolving customer issues, and collaborating across teams to ensure a consistent customer experience. This role also involves mentoring Customer Success Managers, managing personnel, and driving program improvements.

As a Sales Development Representative at Imprivata, you'll engage in outbound prospecting to generate qualified sales opportunities through cold calling, email campaigns, and social media outreach. Collaborating with sales teams and contributing to key performance indicators are essential duties. Strong communication skills and a proactive mindset are vital for success in this B2B SaaS environment.

The Chief Customer Officer is responsible for driving a customer-first approach in the organization, managing customer success and support teams, optimizing customer lifecycle management, and leading M&A activities. This role focuses on enhancing customer value and adoption while collaborating across departments to ensure a seamless customer experience.

The Regional Sales Manager is responsible for expanding Imprivata's customer base in the UK by identifying new business, generating leads, arranging appointments, demonstrating products, and closing deals. The role involves collaboration with partners and internal teams to achieve sales targets and ensure customer satisfaction.

The Regional Sales Manager at Imprivata is responsible for developing and growing the customer base in the Benelux region. Key responsibilities include identifying new business opportunities, managing customer relationships, demonstrating products, and negotiating sales agreements while exceeding booking targets and collaborating with internal teams and partners.