Jobs at Imprivata

Full-stack Software Engineer contributing to Java backend and React frontend development. Participate in design and code reviews, write secure performant code, unit test, support CI, work on Agile Scrum teams, track work in JIRA, and collaborate with product to deliver high-quality deployments.

Owns Imprivata’s mobile product portfolio and business success, managing strategy, lifecycle, roadmap, feature prioritization, releases, adoption, and growth. Partners with Engineering, Marketing, Sales, Product Operations, and Customer Success to deliver secure, scalable enterprise SaaS products. The role requires mobile device and security knowledge, customer advocacy, data-driven decision-making, stakeholder communication, and use of AI tools and coding assistants to improve product workflows.

Supports product management for shared mobile device solutions, including roadmap and backlog prioritization, feature development, release coordination, customer communications, and cross-functional collaboration. Reviews usage data and feedback, refines requirements with Engineering, manages delivery risks, and leverages LLMs and coding assistants to improve workflows and prototyping. The role requires SaaS product experience, mobile device knowledge, data-driven problem solving, and strong technical communication.

Generates qualified sales pipeline through outbound prospecting and inbound lead qualification. Conducts multichannel outreach, researches target accounts, qualifies prospects, maintains Salesforce records, and partners with Account Executives on territory strategy and opportunity follow-up. The role engages decision-makers, tracks performance metrics, provides market and campaign feedback, and contributes to revenue growth while developing foundational sales skills.

Manage and grow Imprivata’s North American channel partner network, including recruiting, business planning, enablement, sales training, quarterly business reviews, and revenue performance. Collaborate with regional sales managers to achieve targets, expand opportunities in healthcare and commercial markets, and position Imprivata’s mobility and identity and access management solutions. Travel to customers and partners is expected for 10% to 25% of the role.

Full‑stack engineer contributing to design, development, and support of a healthcare security platform. Participate in code reviews, Agile ceremonies, debugging, and secure, performant feature development across front‑ and back‑end components.

Lead mid-enterprise healthcare sales within the Central US: identify prospects, manage complex multi-stakeholder sales cycles, demo solutions with engineering, negotiate and close deals, expand existing accounts, maintain Salesforce forecasts, and meet booking quotas while traveling up to 50%.

Analyzes controlled-substance alerts to identify suspicious activity, documents investigations, maintains regulatory compliance records, and supports drug diversion monitoring programs. The role manages customer relationships, training, workflows, reporting, application monitoring, troubleshooting, and recurring stakeholder communications while developing expertise in diversion regulations, healthcare workflows, data analysis, and the Imprivata FairWarning solution.

Owns the full lifecycle of learning and development programs, including needs analysis, curriculum design, delivery, stakeholder coordination, vendor management, tuition reimbursement administration, and evaluation. The role develops management and professional development initiatives, facilitates learning sessions, manages program logistics, and uses data and feedback to improve outcomes. It partners with HR business partners, subject matter experts, learning designers, and external vendors to align programs with business priorities and employee development needs.

Manage end-to-end subscription renewals for an assigned customer portfolio, including renewal opportunities, proposals, quotes, forecasts, negotiations, and risk identification. Collaborate with Sales, Customer Success, Finance, Legal, Sales Operations, and channel partners to support retention, upsells, multi-year agreements, and cloud transitions. Maintain accurate Salesforce renewal data and communicate product value to customers and stakeholders.

Own the strategy, roadmap, and delivery of Salesforce-to-Identity Cloud Platform integrations for tenant provisioning and entitlements. Translate cross-functional needs into requirements, data contracts, APIs, metrics, and rollout plans. Partner with engineering to deliver reliable, observable workflows, prioritize backlogs, manage Agile delivery, reduce manual intervention, and communicate priorities and risks to stakeholders. Support go-to-market enablement and apply LLMs and coding assistants to accelerate product workflows.

Sell Imprivata access and security solutions to mid-enterprise healthcare accounts in the Southeast. Prospect, develop account strategies, demonstrate products, negotiate and close deals, expand existing customer revenue, manage demos with Solution Engineering, and maintain accurate forecasts in Salesforce.com while meeting booking quotas and travel requirements.

Provide technical leadership for implementation, configuration, monitoring, and ongoing administration of Imprivata-managed access solutions in healthcare. Perform assessments, integrations (AD, VDI, EMR), troubleshooting, customer-facing consulting, documentation, training, and lead strategic, complex engagements to ensure customer success and ROI.

Implement Imprivata software for customers: assess environments, install and test products, integrate with enterprise technologies, produce technical collateral and documentation, train customers and partners, and support projects through deployment. Significant domestic travel required.

Provide technical leadership for Imprivata Mobile Access Management managed services: assess environments, configure and optimize MDM/UEM solutions, administer integrations, own support and escalations, run customer meetings, lead optimization projects, deliver training, and act as the customer advocate across product and service teams.

Lead and own the corporate website as a strategic growth channel: define roadmap, optimize digital customer journeys, drive SEO/GEO and conversion rate optimization, evaluate AI capabilities, manage analytics and agencies, ensure site security and performance, and lead a website team to accelerate pipeline growth and customer engagement.

Lead and scale global customer marketing to drive retention, engagement, advocacy, and expansion. Build advocacy, storytelling, executive engagement, reference and review programs, align with Sales and Customer Success, measure impact on GRR/NRR and expansion, and manage a high-performing team using analytics and customer/marketing technologies.

Serve as the FP&A business partner for Renewals and Customer Experience, driving renewal forecasting, retention analysis, ARR and churn reporting, executive dashboards, data governance, financial modeling for budgets/forecasts, and cross-functional strategic analyses to improve renewal outcomes and inform leadership decisions.

Execute and optimize B2B demand-generation programs across Germany and the DACH region. Manage integrated campaigns spanning ABM, digital, telemarketing, webinars, events, direct marketing, and third-party lead generation. Translate regional priorities into campaign plans, coordinate Sales, SDRs, agencies, vendors, and internal marketing teams, monitor performance and budget utilization, optimize underperforming activities, and support marketing-sourced SQL and pipeline growth.

Manage a strategic international customer portfolio by driving value realization, product adoption, renewals, retention, and expansion. Build executive relationships, lead solution assessments and business reviews, coordinate internal resources to resolve challenges, and maintain account plans and health metrics in Gainsight. Provide customer insights, develop success stories, support advocacy initiatives, and communicate recommendations to leadership. The role requires fluent French and English, strong technical comprehension, presentation skills, and experience aligning complex software solutions with customer objectives.