Jobs at Imprivata

The Principal Accountant oversees international accounting functions, month-end close, reconciliations, and collaborates with various departments for compliance and audit support.

The Executive Assistant supports the CEO and executive team with scheduling, travel coordination, expense reporting, meeting organization, and maintaining confidentiality while ensuring smooth operations.

Serve as strategic HR partner to Product, Engineering, and Clinical leaders. Drive workforce planning, organizational design, talent management, performance coaching, employee relations, and change initiatives. Leverage HR technologies, analytics, and AI-enabled tools to inform decisions, improve processes, and support global HR programs and integrations.

The SVP will lead healthcare sales strategy, drive business growth, manage sales teams, and engage with executive healthcare stakeholders to enhance market leadership and revenue.

Manage SMB customer relationships to drive product adoption, retention, satisfaction, and ARR growth. Monitor customer analytics, execute workflows in CRM/Gainsight, coordinate cross-functionally (Renewals, Support, Sales), surface voice-of-customer feedback, and identify advocates and scalable programs to improve customer outcomes.

Lead a team delivering privacy monitoring services for healthcare customers, ensuring SLA and regulatory compliance (HIPAA/HITECH/GDPR). Drive operational excellence through KPI tracking, process improvement, reporting, cross-functional partnership, onboarding/training, and escalation management to maximize customer satisfaction, retention, and service scalability.

Own the hardware product lifecycle and roadmap for access management devices (badge readers, biometrics, peripherals). Lead supplier partnerships, firmware/integration efforts, regulatory and field readiness, cross-functional launches, and metrics to drive adoption and customer experience in healthcare and enterprise environments.

Lead strategy and growth of Imprivata's customer community via Salesforce Experience Cloud. Design engagement, onboarding, advocacy, and event programs; track KPIs and analytics; manage content, forums, and user groups; partner cross-functionally to align community initiatives with product and business goals; gather customer feedback to influence product and voice-of-customer programs; and apply automation and digital tools to scale community experiences.

Manage strategic engagement with large enterprise customers to drive product adoption, value realization, renewals, and expansion. Build executive relationships, create Success Plans, lead business reviews, coordinate cross-functional resources, track adoption and health in Gainsight, and meet an annual ARR quota while leveraging AI-enabled tools.

Lead the North America Customer Success Desk to develop a digital-first, AI-enabled 1:many customer engagement model. Build and coach CSM teams, drive adoption and retention, design automated workflows, manage escalations, deliver voice-of-customer insights, and coordinate cross-functional processes to meet renewal and expansion targets.

Partner with customer-facing leaders (Professional Services, Managed Services, Customer Success, Technical Support) to lead FP&A: planning, forecasting, KPI development, variance analysis, financial models, dashboards, automation, executive reporting, ad hoc analysis, and mentoring junior analysts to drive operational and financial performance.

Lead Mid-Enterprise Healthcare sales for a U.S. region, managing Regional Sales Directors and Account Executives to drive bookings, ARR, pipeline, and forecasts. Execute MEDDPICC-driven territory plans, build executive-level healthcare relationships, partner cross-functionally, recruit and develop sales talent, oversee negotiations and Salesforce pipeline hygiene, and travel extensively to increase market penetration and customer acquisition.

Lead sales operations analytics and forecasting to improve pipeline health, forecast accuracy, and revenue predictability. Partner with sales leadership on pipeline reviews, conduct deep-dive funnel and SDR performance analyses, recommend process and automation improvements, drive cross-functional alignment, and mentor junior analysts.

Develop and ship cloud-native full-stack features using Java/Spring Boot backend and React frontends. Design, test, deploy, and maintain secure, scalable services (PostgreSQL, Kafka, AWS, Kubernetes). Own features from design through production, participate in code reviews, troubleshoot production issues, improve CI/CD and observability, and collaborate with product and cross-functional teams. Use AI-assisted tools responsibly to increase engineering productivity.

Lead the Appliance/Server Platform product lifecycle for enterprise access management: define vision and roadmap, prioritize features, drive cross-functional delivery, collaborate with engineering on secure, scalable hybrid (on‑prem/cloud) solutions, coordinate go-to-market teams, monitor success metrics, and grow product adoption and partnerships.

The Senior Territory Strategy Manager is responsible for developing territory management strategies, analyzing sales data, and collaborating with teams to drive sales productivity and growth.

The Privacy & Vendor Contracts Manager oversees vendor contracts with a focus on privacy and compliance, managing risks, and partnering with various teams to enhance processes related to data protection and governance.

The Software Engineer Co-op will develop backend services, improve observability, create automation for operational tasks, and contribute to AI-enabled operations features.

The Sales Development Representative conducts outbound prospecting, qualifies leads, manages activities in Salesforce, and engages with teams to improve outreach strategies.

The Senior Director of Sales drives revenue growth and market expansion in Southern Europe, manages sales strategies, and develops high-performing teams within the technology sector.