Lead TBM Financial Consultant

Description and Requirements
The Team You Will Join
When you join MetLife's Global Technology team, you'll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You'll develop, maintain and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life's most important moments. In this dynamic environment, you'll collaborate with talented peers across teams and functions, expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
The Service Financials team within the Technology Business Management Office (TBMO) enables transparency and accountability in IT spending through a structured chargeback model tied to our Service Catalog. By aligning financials with industry-standard taxonomy and benchmarking practices, the team empowers business leaders to make informed, strategic decisions that maximize the value of IT investments.
Key Responsibilities

• Own and continuously improve the Technology Business Management (TBM) framework, including TBM taxonomy, service costing, chargeback, showback, and allocation models.
• Develop and maintain technology cost models that provide transparency into infrastructure, applications, cloud, and shared services costs.
• Lead annual planning, forecasting, and financial analysis activities, providing insights to support technology investment decisions.
• Analyze technology spending, cost drivers, consumption patterns, and service demand to identify optimization opportunities and improve cost efficiency.
• Support technology billing, allocations, reconciliations, variance analysis, and financial controls to ensure data accuracy and transparency.
• Deliver executive reporting, dashboards, KPIs, and recommendations that translate complex financial and technology data into actionable insights.
• Partner with Infrastructure, Application Development, Service Owners, Finance, and Technology leaders to align funding strategies, understand cost drivers, and improve business outcomes.
• Conduct benchmark to evaluate technology cost, service performance, and value delivery.
• Establish governance, documentation, and repeatable processes that support TBM reporting, planning, and financial management activities.
• Serve as a trusted advisor and TBM subject matter expert, helping stakeholders understand the relationship between technology spending, consumption, and business value.
• Drive continuous improvement and automation of TBM reporting, analytics, and financial processes.
• Promote best practices across TBM and financial management processes.

Required Qualifications

• Bachelor's degree in finance, Accounting, Economics, Information Technology, Business, or related field.
• 7+ years of experience in Technology Business Management (TBM), IT Finance, Technology Financial Management (ITFM), FinOps, or related disciplines.
• Strong accounting, financial planning, forecasting, and reporting experience.
• Deep understanding of TBM taxonomy, service costing, allocations, chargeback/showback, and technology cost transparency (Apptio highly preferred).
• Experience analyzing technology infrastructure, cloud, application, and shared service costs.
• Strong analytical, problem-solving, and data reconciliation skills.
• Ability to communicate complex financial and technical concepts to both Finance and Technology leadership.
• Experience creating executive presentations, dashboards, and decision-support materials.
• Advanced Excel and PowerPoint skills.

Preferred Qualifications

• IBM Apptio experience (Cost Transparency, TBM Studio, Planning, BI, Cloudability).
• Experience with technology chargeback/showback, Bill of IT, service costing, or consumption-based allocation models.
• Experience with Power BI, Power Automate, or similar analytics tools.
• Knowledge of cloud financial management and FinOps practices.
• TBM Council certification, FinOps certification, CPA, CMA, MBA, or similar credentials.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $120 ,000 - $162,000 . This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.
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