What's the Company Culture Like at MetLife?

MetLife’s company culture is caring, collaborative and grounded in shared responsibility. Employees describe a workplace where teams support one another, leaders listen and people are encouraged to contribute ideas that improve work for customers, colleagues and communities. 

• Trust and shared responsibility: MetLife’s culture is shaped by a people-first approach and a strong sense of responsibility to colleagues and communities. A director of talent and community said MetLife is “continuously pursuing improvement” and that employees are committed to doing their best for “customers, colleagues, and communities.” A director of strategic planning said MetLife gives her the opportunity “to give back” to her own community.
• Collaboration across teams and perspectives: MetLife supports collaboration through global technology teams, engagement councils and employee-led MOMENTUM Networks that connect colleagues through shared experiences, passions, and causes. A developer said global collaboration helped her appreciate how “region-based user expectations and regulatory requirements shape the product,” while a software platform engineer described “constant communication” and teammates who genuinely have each other’s backs.
• Recognition through contribution and visibility: MetLife’s culture recognizes employees by creating space for ideas, credibility and impact. Its Experimentation Fund has funded 292 employee-led experiments globally, reinforcing that experiments create learning even when ideas are not selected. A scrum lead said MetLife is focused on “harnessing our collective expertise across technology, operations and the business,” giving employees ways to help shape faster, more customer-centric delivery.
• Belonging and everyday support: Employees describe MetLife as a place where support comes from leaders, peers and programs. A senior claims specialist said career growth is supported by “tools, training, resources, and leadership guidance,” while a remote employee said flexible work helped her stay connected to her leader and team while continuing to learn and be herself.
• External signals:
  • Strong company culture: Employees on external review sites highlight MetLife’s caring culture, supportive coworkers and approachable leaders. Others note the company’s work-life balance and long-term career paths.
  • Highly-rated by employees: Employees on external review sites rate MetLife’s culture in the top 20 percent compared with similar-sized companies and top 30 percent compared with other New York-based companies. 

Bottom line: MetLife’s culture is strongest around care, collaboration, employee voice and shared responsibility, creating an environment where employees can contribute ideas, support one another and see how their work connects to customers and communities.