To “win the future” at MetLife, global employees actively seek new ways to innovate. “We’re in a transitional phase,” said Scrum Lead III Pushpalata Sail, adding that the goal is to accelerate MetLife’s digital transformation and application modernization with cloud migration, automation and agile delivery. “These evolutions will help us harness our collective expertise across technology, operations and the business; further enhance our customer-centric, end-to-end delivery approach; and increase our speed to market,” said Sail. “We’re integrating business process reengineering and automation to create scale, which makes it an exciting time to join us.”
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Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Review and adjudicate dental insurance claims per guidelines, respond to customer inquiries across channels, research policy and claim issues, follow HIPAA and compliance standards, meet quality and productivity targets, handle escalations, and accurately document outcomes using multiple electronic systems.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Lead design, build, validate and deploy production-grade rule-based and machine learning models using structured and unstructured data. Perform EDA, feature engineering, monitor and improve model performance, ensure model quality/security/compliance/explainability, collaborate with cross-functional partners, mentor data scientists, and independently lead solutioning and estimations.
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Develop, test, and maintain software components, APIs, and automation; support cloud/platform deployment and monitoring; use AI-assisted tools; integrate internal/external services; collaborate in Agile; follow engineering, security, and responsible AI standards.
