Top Remote Customer Service Representative Jobs

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

Provide timely, accurate service to policyholders and agents for personal lines policies. Independently resolve policy issues within scope and escalate when needed. Document and analyze customer policy needs to drive satisfaction and retention. Complete mandatory paid training, work scheduled shifts with a weekend rotation, and maintain a quiet home workspace with required wired internet speeds. Active P&C producer license required.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide bilingual (Mandarin or Cantonese) customer support for life insurance products, handling policy transactions, resolving inquiries via phone and written channels, and delivering high-quality service. Work full-time remotely with paid training and occasional on-site days; assist with payments, withdrawals, and general policy questions while following FINRA fingerprinting/licensing requirements.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Provide remote customer support via phone, email, and chat. Resolve inquiries, process orders/returns, maintain accurate customer records, and meet quality and satisfaction targets while using company systems.

Handle customer inquiries via phone, email, chat, and social media; process orders, returns, and account changes; log interactions in the CRM; escalate complex issues; meet performance metrics; follow up to ensure resolution and provide feedback for process improvements.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

The Customer Service Representative will provide support via phone, email, and live chat, resolving customer inquiries and ensuring satisfaction. Responsibilities include managing accounts, processing orders, and tracking performance metrics in a fully remote environment.

The Customer Experience Associate will conduct outreach to members, increase enrollments, and maintain high customer satisfaction rates through effective communication and organization.