Top Remote Customer Service Representative Jobs

Provide phone-based support and education to accountholders on FSAs, HSAs, COBRA and related products. Resolve issues, guide customers through online tools, protect sensitive data, meet quality standards, and may be cross-trained for chat/email/text. Complete mandatory training, pass an 85% product exam, and meet service goals.

Provide first-tier remote customer support via phone, email, and written correspondence; resolve inquiries promptly, meet quality and performance metrics, handle escalations, and follow operational standards and schedules.

Provide customer service for mutual fund accounts: handle inbound calls about redemptions, exchanges, and account maintenance; research and resolve rep and shareholder inquiries; perform quality control reviews; participate in training; and support process improvements.

Serve as primary contact for partner labs and customers, managing sample and document requests, triaging order issues, coordinating shipping/receiving, and resolving inquiries via phone and email. Build relationships with lab staff and internal teams, support retention and turnaround-time goals, and provide proactive problem-solving and status updates.

Provide licensed insurance customer service in a 24/7 call center: handle inbound calls about renewals, coverage, billing and policy changes; assess needs, upsell/cross-sell, maintain data, and meet quality and performance metrics. Requires shift flexibility and mandatory training.

Provide bilingual (English/Spanish) licensed insurance customer support in a 24/7 call center: handle inbound calls about billing, coverage, renewals, policy changes; upsell and cross-sell; meet call-quality and performance metrics; maintain accurate records and use Microsoft Office and company systems. Must complete paid training and work flexible shifts including weekends and holidays.

Provide licensed insurance customer support across phone, email, chat and text. Handle post-purchase tasks: billing, endorsements, coverage adjustments, renewals, retention and cross-sell opportunities. Navigate multiple carrier portals, collect documentation, monitor book of business, and resolve complex inquiries to reduce churn and support agents.

Participate in a 4-week training program, then handle inbound customer calls: answer questions, process payments, create payment plans, update accounts, and deliver empathetic, accurate service via phone and written communication.

The Customer Service Representative manages client interactions, providing support through high volume phone calls, resolving issues, and maintaining strong client relationships while working remotely.

The Bilingual Customer Service Representative provides support to clients in financial hardship programs, ensuring exceptional service, problem-solving, and effective communication while managing client requests in a remote call center environment.

Provide timely, accurate service to policyholders and agents for personal lines policies. Independently resolve policy issues within scope and escalate when needed. Document and analyze customer policy needs to drive satisfaction and retention. Complete mandatory paid training, work scheduled shifts with a weekend rotation, and maintain a quiet home workspace with required wired internet speeds. Active P&C producer license required.

The Bilingual Customer Service Representative will assist English and Spanish speaking clients with software usage, business operations, and support inquiries, handling over 100 calls a day.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

Provide remote customer support via phone, email, and live chat. Resolve inquiries and account issues, update records in company systems, escalate complex problems, meet quality and productivity goals, and collaborate with team members while staying current on products and policies.

The Customer Service Representative will provide support via phone, email, and live chat, resolving customer inquiries and ensuring satisfaction. Responsibilities include managing accounts, processing orders, and tracking performance metrics in a fully remote environment.