Top Remote Customer Service Representative Jobs
As a Customer Service Representative at Larson, answering pricing, delivery, and product questions, quoting and entering orders, and resolving customer issues in a supportive environment. Communication with store associates via phone and online tools is key for maintaining high customer satisfaction levels.
Make and take customer phone calls, successfully use scripts to guide conversations, record information on the consumer conversation using LQ systems, work with different clients and campaigns, provide quality customer experiences.
The Hospital / Institutional Customer Representative plays a key role in supporting the Hospital Customer Team by understanding customer needs, engaging with Health Care Providers, and ensuring value and better health outcomes for healthcare professionals and patients. Responsibilities include customized product discussions, customer engagement, developing customer strategies, collaboration with National Account Executives, and maintaining a focus on better health outcomes.
The Hospital / Institutional Customer Representative plays a critical role in supporting the Company's customer centric business model. Responsibilities include understanding HCP customer needs, supporting pull-through activities, and ensuring Company is viewed positively by healthcare professionals.
Provide exceptional customer service and assistance to customers, particularly in cases of exposure of personal information. Troubleshoot and explain effectively with deep product and platform understanding. Hybrid position requiring in-person and virtual work at TransUnion office locations.
Member Support Associate - Hotel Engine is seeking customer service gurus to join their growing Member Support Team. The role involves managing current reservations, resolving issues with members and partners, providing feedback to improve processes, and delivering top-tier customer service. The ideal candidate is positive, energetic, quick learner, and has excellent communication skills. This is a great opportunity to kick-start a career in the travel technology industry.
Customer Care Advisor role at Bestow, serving as the voice of customers and addressing inquiries through omnichannel communication. Responsibilities include prompt phone, chat, and email responses, issue resolution, participation in team initiatives, and knowledge of customer service tools. Requires 2+ years of customer service experience and life insurance license.
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As a Customer Support Specialist at Tovala, you will provide seamless and enjoyable customer experiences, troubleshoot issues, and contribute to product improvements. You'll work remotely and collaborate with the team, handling customer inquiries during flexible shifts, including weekends.
Featured Jobs
Seeking a Customer Success Associate to drive education and maintain client relationships at a fast-growing fintech company in the wealth management industry. Responsibilities include assisting customers with product inquiries, troubleshooting technical issues, advocating for clients, and collaborating across departments to enhance customer experience.
The Customer Support Team Lead is responsible for overseeing a support team to ensure efficient customer support and coaching. Key responsibilities include triaging customer escalations, monitoring team performance, providing guidance, and maintaining customer satisfaction. The role requires strong leadership, problem-solving, and communication skills, along with 5+ years of experience in customer-facing technical support.
The Principal Client Success Specialist - Training directly supports the Client Success operations teams in achieving the strategic goals of the organization. This role leverages deep product, domain, and industry expertise to enable IDeaS teams in providing exceptional client support through product education, resource documentation, and efficient, standardized processes.
The Sr. Customer Support Manager is responsible for effectively managing the Lifecycle Service business for assigned customer contracts, ensuring customer satisfaction with Motorola Solutions Public Safety Customers in Southern California. Duties include managing customer relationships, service delivery, subcontractors, and contract compliance.
Provide quality and timely customer service to field and home office staff on benefits, compensation, and sales reporting. Handle routine inquiries, escalate calls as needed, and coordinate problem resolution. Adhere to phone schedules, give and receive feedback, and contribute to a positive environment. Requires high school diploma and at least two years of work experience in math calculations and data input, including call center or customer service experience in a financial services environment.
As a Customer Experience Associate at Alma, you will be responsible for delivering an amazing support experience to our members. Responsibilities include advising, guiding, and instructing customers on how to best use Alma’s services through email and phone calls, learning Alma’s systems and product lines, triaging support tickets, and being the voice of the customer to improve the overall customer experience.
As a Customer Support Engineer at Starburst, you will be responsible for supporting customers with technical inquiries and issues related to the Starburst Enterprise Platform and Galaxy products. This includes providing resolution to customer inquiries, contributing to the knowledge base, collaborating with pre and post-sales teams, and escalating issues to Engineering as needed.
Passionate and resilient Customer Support Representative needed to support the adoption of a mapping software platform for broadband providers. Responsibilities include technical support, onboarding training, relationship building, and collaboration with internal teams. Must have 2-3 years of relevant experience, technical degree, excellent communication skills, and proficiency in GSuite and office software.
The Associate Customer Support Manager at Motorola Solutions is responsible for delivering exceptional service to State & Local Government customers in the specified territory. The role involves managing customer relationships, contract renewals, proposals, accurate forecasting, compliance, and working towards targets and goals. Responsibilities include providing a single point of contact for customer management, ensuring service delivery, discussing concerns with customers, and maintaining service scope as per contracts.
Deliver post-sales efforts to assigned customers through a consultative Customer Success program. Optimize customer adoption, prevent churn, and enhance customer satisfaction. Provide best practice deliverables, coaching, and success planning aligned with customer goals. Act as a mentor, lead customer events, and develop trusted advisor relationships with key stakeholders. Educate clients on BlackLine's solutions and assist in license expansion.
The Customer Support Manager is responsible for managing government contracts, developing customer relationships, and ensuring service delivery and SLA compliance. They also market service programs and work closely with sales teams to drive service growth. Travel throughout the designated region is required. The role involves managing subcontractors, product quality issues, and customer concerns.
As the Manager of Provider Success at Headway, you will lead a team focused on the growth and retention of the company's most valuable provider segments. Your responsibilities include developing and implementing customer success strategies, leading and developing the team, tracking key performance metrics, collaborating with other teams, and addressing complex customer issues. Qualifications include proven experience in customer success management, strong leadership skills, excellent communication, strategic thinking, and a track record of driving measurable results.
The Customer Experience Associate at Ladder is responsible for providing high-quality customer support via email, phone, and live chat. They represent Ladder to customers and collaborate with internal teams to improve the customer journey. The role requires deep emotional intelligence, excellent communication skills, and a startup mentality.
The Member Support Manager at Bento is responsible for delivering a world-class member support experience for all Bento members and prospective members. They will lead the development, implementation, and optimization of member support processes across multiple channels and manage a team of Member Support team members.
As a Growth Customer Advocate at Atlassian, responsible for providing exceptional customer engagement, driving revenue growth through upselling and cross-selling, assisting customers in building a compelling business case, and capturing customer insights to optimize product and marketing strategies. Requires 3+ years of experience in business-to-business sales environment and a customer-centric mindset.
The Customer Success Operations Lead is responsible for managing and leading a global multi-partner operation to ensure exceptional operational results and customer satisfaction. This includes evaluating performance, identifying trends, and driving continuous improvement through data-driven strategies and collaboration with internal teams.
The Customer Support and Market Relations Complex Transactions Representative is responsible for the complete resolution of escalated customer issues and billing disputes. They must demonstrate analytical problem-solving abilities and be able to independently resolve issues.
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