Corporate Tools is looking to add a new member to our team in a support capacity who is fluent (speaking, reading and writing) in Spanish and English. You will help our clients, both English and Spanish speaking, use our software, start and maintain their businesses and quite often, figure out how to help them close their business. Our Spanish speaking client base is still growing, so about 75% of this job will be working with our English speaking clients. The job is full time, Monday - Friday.
We are looking for happy people who enjoy helping others. No experience is necessary if you have a desire to learn. We'll train you on corporate formalities, customer service and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance.
This is not a sales position. We don't want our clients to dread calling us because they have to listen to pushy sales pitches every time. We also think our employees are great and we want them to feel comfortable to be themselves. So we don't use scripts. We just expect our team to be respectful, friendly and helpful.
Wage
$20.50 / hour
Benefits
- 100% employer-paid medical, dental and vision for employees
- Annual review with raise option
- 22 days Paid Time Off accrued annually, and 4 holidays
- After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company-not accrued, not capped, take time off when you want
- The 4 holidays are: New Year's Day, Fourth of July, Thanksgiving, and Christmas Day
- Paid Parental Leave
- Up to 6% company matching 401(k) with no vesting period
- Quarterly allowance
- Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
- Open concept office with friendly coworkers
- Creative environment where you can make a difference
- No dumb benefits like free dog walking on the weekends that snobby hipster places have to make you feel cool, but mathematically won't cost the company much money because you won't use it
- Trail Mix Bar - oh yeah
Responsibilities
- Answer 100+ calls a day about starting and maintaining a business
- Help the customer support team answer emails
- Help the mail team process documents
Requirements
- A Professional Working Proficiency level of Spanish and English
- An ability to treat others with respect
- Willingness to be trained
- Desire to learn
- Patience
- Type at least 50 words per minute
- Basic computer skills
Back to Jobs
Bilingual Customer Service Representative
Remote | Post Falls, ID | Spokane, WA | Salt Lake City, UT | Austin, TX
Apply Now
Why Work Here
You like talking to people and helping them. You get satisfaction when someone really needs help and you made their day better. You find fun ways to interact with people. What we do can be redundant if you don't have the right mind set. Our clients are unique. You might answer the same question 50 times in one day, but the circumstances are different for every person we interact with. They might be a one person show, about to leave their job and start a business. They could be a law firm going on vacation and need help for their clients. Or the person you're talking to could be a Fortune 500 CEO who counts on you to keep their massive corporate structure alive, active and maintained. You also like working with fun, good people. You like taking a break or eating your lunch overlooking the river. You like working for a company where what you do all day actually matters.
Skills Required
- Professional Working Proficiency in Spanish and English
- Ability to treat others with respect
- Willingness to be trained
- Desire to learn
- Patience
- Typing speed of at least 50 words per minute
- Basic computer skills
What the Team is Saying
Corporate Tools LLC Compensation & Benefits Highlights
-
Healthcare Strength — Employer-paid medical, dental, and vision coverage for employees is stated at 100%, with a self-funded plan to handle out-of-network needs and access to therapy resources in some locations. These elements collectively indicate strong, accessible healthcare protection.
-
Retirement Support — A Safe Harbor 401(k) managed by Fidelity is advertised with immediate vesting and a company match up to 6%. This structure provides meaningful retirement value from day one of eligibility.
-
Leave & Time Off Breadth — Paid time off begins at a generous level, increases with tenure, and transitions to flexible/unlimited time off after five years. Paid parental leave complements the PTO structure and broadens time-off support.
Corporate Tools LLC Insights
What We Do
Corporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Why Work With Us
We’re privately held, debt free, and focused on people. Not investors. That means we can keep hiring folks we like, building tools that actually work, and making sure our customers are taken care of. If you want to know more about what values drive us, check out our Company Principles.
Gallery
Corporate Tools LLC Teams
Corporate Tools LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
