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Artificial Intelligence • Analytics
The Growth Partners Marketing Manager at TTEC Digital will develop and execute marketing strategies for a technology partner ecosystem, focusing on partnership growth. Responsibilities include co-creating marketing plans, setting KPIs, collaborating on campaigns, producing marketing collateral, and being a subject matter expert in the customer experience industry.
Artificial Intelligence • Analytics
The ML Engineer will lead data processes including collection, cleaning, and preprocessing, and will train and deploy models. The role involves analyzing algorithms, ensuring data quality, training models, and deploying them for business objectives, while also mentoring junior team members.
Artificial Intelligence • Analytics
The Senior Consultant in Data Analytics will analyze raw data, develop and maintain datasets, improve data quality, create documentation, and assist in pre-sales activities. This role necessitates collaboration with various teams to ensure timely and budget-friendly project delivery.
Artificial Intelligence • Analytics
The Senior Consultant for NICE CXone is responsible for developing, testing, and delivering the NICE CXone software platform. They must have expertise in Contact Center technologies, including NICE CXone and various communication systems. Responsibilities include product design, development, and support, as well as mentoring software engineers and enhancing project processes.
Artificial Intelligence • Analytics
The Principal Architect in Technology Consulting at TTEC leads discussions on system architecture and product functionality, performs gap fitment analysis, proposes architectural designs, and ensures solution delivery post-development. The role requires collaboration with cross-functional teams and involves multitasking across multiple projects while contributing to continuous learning and certification efforts.
Artificial Intelligence • Analytics
The Principal Consultant for Salesforce will lead consulting efforts in the Salesforce practice. Responsibilities include requirements elicitation, architecture design, technical solutioning, mentoring team members, performing gap analysis, and ensuring quality delivery of solutions.
Artificial Intelligence • Analytics
The Salesforce Developer at TTEC Digital will analyze, design, develop, configure, integrate, and launch solutions using Salesforce. They will work collaboratively with team leaders and clients to accomplish implementation goals, provide input on technical design, support deployments, and ensure high-quality solutions are delivered.
Artificial Intelligence • Analytics
The Salesforce Architect will analyze, design, and implement solutions for clients using Salesforce, while collaborating with multiple internal groups and maintaining positive client relationships. Responsibilities include integrating various technologies, producing technical documentation, and achieving Salesforce certification goals.
Artificial Intelligence • Analytics
The Presales Solutions Architect will collaborate with sales teams to identify customer needs, present tailored solutions, conduct product demonstrations, develop RFP responses, and architect scalable solutions involving multiple CCaaS platforms, particularly focusing on Google technologies. The role also requires engaging with CXO-level stakeholders and managing technical complexities to drive business outcomes.
Artificial Intelligence • Analytics
As a Sales Operations Analyst, you will support the sales team by ensuring high-quality documentation and opportunity management throughout the sales process. Your responsibilities include liaising with internal teams, resolving issues, improving efficiency, and maintaining data integrity within the CRM system.
Artificial Intelligence • Analytics
The Sales Operations Analyst at TTEC Digital supports the sales team by ensuring quality in documentation and processes throughout the sales cycle. Responsibilities include maintaining data integrity in the CRM system, assisting with opportunity contracting processes, and acting as a liaison between sales and other departments to improve operational efficiency.
Artificial Intelligence • Analytics
The Principal Database Engineer will work with the development team to oversee database implementations, design architecture, support compliance, and contribute to project discussions. Responsibilities include database monitoring, tuning, setup disaster recovery, and managing multiple databases across cloud platforms.
Artificial Intelligence • Analytics
The Account Executive at TTEC Digital is responsible for generating business revenue by acquiring new clients and expanding existing client relationships through NICE CXone solutions. This role involves developing strategies, presenting proposals, and collaborating with various internal teams to ensure client satisfaction and successful implementation of services.
Artificial Intelligence • Analytics
As a Technical Architect at NICE, you will design and architect platform solutions, lead a team, and work closely with delivery and sales teams. Responsibilities include managing projects, driving innovation, quality review, coding, and participating in pre-sales activities.
Artificial Intelligence • Analytics
The Account Executive, Marketing & Communications will coordinate and manage omnichannel marketing campaigns focused on brand engagement for clients. Responsibilities include responding to client needs, ensuring seamless customer journeys, analyzing campaign results, and suggesting improvements. The role requires collaboration with the client’s marketing department and internal teams.
Artificial Intelligence • Analytics
The Growth Partners Marketing Manager will develop and execute a strategic marketing plan for TTEC Digital's partner ecosystem, focusing on B2B marketing initiatives, campaign management, sales alignment, and partner communications to enhance customer experience and partnership success.
Artificial Intelligence • Analytics
The Principal Database Engineer will oversee database design, architecture, implementation, and support. Responsibilities include collaborating with development teams, managing database implementations, participating in project discussions, and ensuring compliance with disaster recovery and migration procedures across various cloud environments.
Artificial Intelligence • Analytics
As a Senior Technical Architect, you will lead a team of Analytics experts, ensuring high-quality delivery while collaborating with data scientists and sales teams. You'll be responsible for project ownership, innovation in Analytics, and operational metrics. Essential skills include Python, SQL, and experience with cloud technologies like Azure or GCP.
Artificial Intelligence • Analytics
The Principal Database Engineer will oversee database implementations, architecture, and compliance in the IP Product Engineering team. Responsibilities include participation in discussions for new features, support of critical database outages, and management of multiple databases across various projects.
Artificial Intelligence • Analytics
The Lead Data Scientist at TTEC will collaborate with diverse clients to create data-driven segmentations and algorithms, develop predictive and descriptive customer features, and deliver insights to enhance understanding of customer behavior. The role focuses on turning data into actionable insights for improved performance and market leadership.