Jobs at Tru Inc.

Lead technical architecture and development for large-scale Dynamics 365 Finance, Supply Chain, Warehouse Management, and Commerce implementations. Design integrations, data migrations, security, ALM, performance solutions, and Commerce rollouts. Mentor developers, enforce coding standards, manage technical governance, resolve escalations, and represent the company with clients and Microsoft. The role requires extensive D365 experience, multiple implementation cycles, expert X++, Azure integration knowledge, performance engineering, and strong client leadership skills.

Develop and support Dynamics 365 Finance and Operations extensions, integrations, security, workflows, batch jobs, and data entities. Build and monitor DMF, OData, and Azure-based interfaces; troubleshoot production issues; implement security roles; manage Azure DevOps releases; write tests; and participate in code reviews. Serve as a specialist in Commerce, performance, data migration, warehouse and inventory, or reporting while supporting high-volume retail operations.

Own the full B2B SaaS sales cycle for MaxelTracker, including prospecting, discovery, demos, pilots, negotiations, and closing. Manage an annual new-ARR quota across mid-market and enterprise segments, self-source approximately 60% of pipeline, convert pilots into annual contracts, handle privacy and compliance objections, maintain CRM accuracy, forecast weekly, and provide customer feedback to the product team.

Manage digital and technology projects from planning through delivery. Responsibilities include developing project plans, coordinating tasks and milestones, tracking risks and budgets, preparing project documentation, communicating with clients, collaborating with internal teams, and resolving roadblocks. The role supports website, UX/UI, e-commerce, and enterprise platform projects in a remote setting with occasional Riyadh client travel.

Perform manual functional, regression, integration, UAT, API, database, and basic automation testing for web and mobile applications. Track defects in JIRA or Azure DevOps, support performance and security testing, collaborate with Agile development teams, and mentor junior QA members.

Develop and maintain scalable MERN stack web applications, including React frontends, Node.js and Express.js backends, MongoDB databases, and RESTful APIs. Responsibilities include testing, debugging, performance optimization, database design, Git-based version control, technical documentation, and collaboration with cross-functional teams. The role is full-time and office-based in Mohali, India.

Owns 4–6 enterprise client relationships and a $1M–$3M portfolio. Leads technical discovery, requirements gathering, solution alignment, roadmap planning, risk management, and cross-functional delivery coordination. Advises clients on digital platforms, commerce, cloud, integrations, analytics, and software delivery. Partners with business development on proposals and expansion opportunities while maintaining account and pipeline data in HubSpot.

Own and support enterprise client accounts valued at approximately $1M–$3M. Manage client relationships, budgets, contracts, invoicing, account health, delivery alignment, quarterly business reviews, strategic roadmaps, and growth opportunities. Partner with engineering, marketing, strategy, and delivery teams to translate client priorities into digital initiatives across CRM, commerce, analytics, marketing automation, and digital experience platforms. Maintain CRM and pipeline accuracy while managing risks, proposals, statements of work, and stakeholder expectations.

Designs, provisions, secures, and optimizes multi-cloud infrastructure across Azure, AWS, and GCP. Builds CI/CD pipelines and infrastructure-as-code, manages cloud compute, storage, networking, and databases, and implements monitoring, observability, load balancing, caching, and CDN solutions. Troubleshoots infrastructure issues, supports architecture proposals and cost estimates, ensures compliance, and mentors junior engineers.

Manage digital projects from planning through delivery: create project plans, track progress, manage risks, coordinate teams, communicate with clients, and monitor budgets and timelines to ensure on-time, on-budget delivery.

Owns a $3M–$5M portfolio of 6–8 enterprise clients, serving as an executive advisor and leading digital growth strategies across CRM, marketing automation, commerce, analytics, and digital platforms. Responsibilities include client lifecycle management, business reviews, technology roadmaps, budgets, contracts, escalations, cross-functional delivery, proposals, account expansion, and HubSpot pipeline management.

Designs and implements scalable Salesforce solutions across Service Cloud, CPQ, Marketing Cloud, and Sales Cloud. Responsibilities include architecture design, platform customization, enterprise integrations, stakeholder workshops, technical leadership, code reviews, mentoring, testing, UAT coordination, documentation, and continuous Salesforce platform improvement.

Develop and execute QA strategies for Salesforce Marketing Cloud solutions, including campaign configurations, customer journeys, segmentation, personalization, email rendering, data integrations, APIs, and automation workflows. Perform functional, integration, regression, system integration, end-to-end, and UAT testing; manage defects and traceability; support release validation and production investigations; and maintain QA documentation while improving regression coverage and automation opportunities.

Develop and lead integrated SEO, AEO, GEO, and AI-search strategies for enterprise clients. Translate business goals, search data, customer behavior, and performance insights into prioritized roadmaps spanning technical SEO, content, information architecture, UX, and authority. Guide SEO technicians, review audits, define KPIs, analyze reporting, present recommendations, collaborate cross-functionally, and mentor junior team members.

Lead technical design of client platforms across cloud, data, application, and AI layers. Design cloud-native architectures, data stores, LLM integrations and agent workflows, set engineering standards, review delivery work, optimize performance and costs, and maintain architecture documentation.

Lead and mentor a development team to design, build, and deliver scalable MERN-stack software solutions; oversee SDLC, ensure code quality and testing, align technical strategy with business goals, collaborate cross-functionally, and drive continuous improvement and documentation.

Outbound-focused Business Development Manager responsible for prospecting, high-volume outreach (calls, email, LinkedIn), booking qualified meetings, managing early funnel in HubSpot, researching accounts, and reporting outreach performance to support pipeline growth across priority verticals.